iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty75−2.5Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 13 kitchen remodeling contractorsiPosition by Experts Score among all companies we track in this category. · better than 67%
4.9★★★★★80 Google reviews
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite punctuality, clear communication, and reasonable pricing as key strengths of this Bartlett contractor, noting that teams often arrive on time and keep job sites clean. Services reviewed include bathroom and kitchen remodeling, drywall repair, roofing, and plumbing. While most feedback is positive, a few low-star reviews highlight instances of missed appointment times and a lack of response to follow-up attempts, suggesting occasional reliability issues.
Google rating: 4.9 out of 5 from 80 reviews (98% five-star).
Reviews on this page: 80 Google reviews (67 with written comments, 11 with photos).
Owner responses: the business replied to 69% of reviews.
Score profile vs other kitchen remodeling contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyKitchen Remodeling Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Professional Remodeling Contractor: 94/100 on this factor. Category median: 89.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Professional Remodeling Contractor: 95/100 on this factor. Category median: 93.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Professional Remodeling Contractor: 75/100 on this factor. Category median: 89.B
75
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Professional Remodeling Contractor: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Professional Remodeling Contractor: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 96.–
–
Bar = this company · dark tick = category median.
Star ratings
80 Google reviews we collected
4.9of 5
5 stars7898%
4 stars00%
3 stars11%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 67 written reviews
99%praise
Praise17099%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price250%
Reasonable250%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4124%
Quality & results3420%
Would recommend2917%
Speed & response2816%
Price & value1811%
Honesty & trust116%
Communication106%
What customers talk about
We read 67 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was very polite, punctual and hardworking.”
“Wonderful experience working with Professional Remodeling Contractors.”
“It’s rare to find a team that delivers both great craftsmanship and great service — we highly recommend them.”
“They were professional, timely, order, knowledgeable, and flexible.”
“They were incredibly professional, communicative, and very competitively priced.”
“Mariano is reliable and he really cares about his job.”
“Everyone was friendly and easy to work with, and the quality of the workmanship was impeccable.”
People customers mention
Lopez10 reviews
Audelino7 reviews
Contractors5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Professional Remodeling Contractor for 8 kinds of job. Pick one to see what they paid and said.
TThomas3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
We hired Audelino to remodel our old bathroom and to build a new bathroom in our guest room. Overall, we are very happy with the result. The team was very polite, punctual and hardworking. They protected our home and were mindful of dust. I really appreciated them sealing off the rest of the house with tape and…
Great priceTile work installationInstall flooringBathroom remodeling
SShelby3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Professional and prompt service. 10/10 would work with them again. Had an emergent ceiling leak, got a response within a few hours. Got a through explanation and reasonable rate.
HHector1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
He is a responsibility guy and the job is better professional, is special the drywall.
SShree6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Wonderful experience working with Professional Remodeling Contractors. They were professional, timely, order, knowledgeable, and flexible. My mother is enjoying her new bathroom & kitchen. THANK YIU!
Bathroom remodelingKitchen remodeling
EEliLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Audelino and his crew were fantastic from start to finish! They recently helped us with a kitchen mini-remodel, and the entire experience was seamless. They were incredibly professional, communicative, and very competitively priced.
His team handled the demo, helped us pick out and install our new countertops, and…
Great priceHome renovationsRepair water fixturesPlumbing fixture installation
KKimberly6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
We had a fantastic experience with Audelino and his crew. They were punctual, professional, and very respectful of our home. Everyone was friendly and easy to work with, and the quality of the workmanship was impeccable. The project was even completed ahead of the estimated timeline. It’s rare to find a team that…
We hired Audelino to remodel our old bathroom and to build a new bathroom in our guest room. Overall, we are very happy with the result. The team was very polite, punctual and hardworking. They protected our home and were mindful of dust. I really appreciated them sealing off the rest of the house with tape and plastics to keep the dust localized. The team was hardworking, they probably spend up to 12 hours/day on the job to get things done within the timeframe. Very friendly group that took pride in their work. Would definitely recommend.
Price assessment: Great price
Services: Tile work installation, Install flooring, Bathroom remodeling, Fan installation
Response from the owner · 3 days ago
thank you so much, Mr. Thomas.
I really appreciate you time to write us a review, is our goal to make our costumer satisfy and be happy.
It was a pleasure working with you and your family, God bless you for been so nice with us
S
Shelby Bailey3 reviewsiTotal number of Google reviews Shelby has written across all businesses on Google Maps, not just this one.
Professional and prompt service. 10/10 would work with them again. Had an emergent ceiling leak, got a response within a few hours. Got a through explanation and reasonable rate.
Response from the owner · a month ago
Thank you so much Ms Shelby, it was a pleasure to serve you
J
Jake Franklin2 reviewsiTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
Wonderful experience working with Professional Remodeling Contractors. They were professional, timely, order, knowledgeable, and flexible. My mother is enjoying her new bathroom & kitchen. THANK YIU!
Services: Bathroom remodeling, Kitchen remodeling
Response from the owner · 4 months ago
Thank you so much for writing us a review. it's very important to us to hear from our customers that they are satisfied. It makes us more motivated and to be more professional. Again thank you so much and it was a pleasure doing business with you and your mother.
E
Eli EudalyLocal Guide · 15 reviewsiTotal number of Google reviews Eli has written across all businesses on Google Maps, not just this one.
Audelino and his crew were fantastic from start to finish! They recently helped us with a kitchen mini-remodel, and the entire experience was seamless. They were incredibly professional, communicative, and very competitively priced.
His team handled the demo, helped us pick out and install our new countertops, and even connected us with brilliant cabinet builders. They coordinated directly with the cabinet team to ensure everything lined up absolutely perfectly.
Price assessment: Great price
Services: Home renovations, Repair water fixtures, Plumbing fixture installation, Kitchen remodeling
Response from the owner · 4 months ago
Thank you so much Eli Eudaly for giving us a review. We did your kitchen island and custom made cabinets and it makes us happy that our customer is happy and it is our goal for them to be happy
K
Kimberly Freeman6 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
We had a fantastic experience with Audelino and his crew. They were punctual, professional, and very respectful of our home. Everyone was friendly and easy to work with, and the quality of the workmanship was impeccable. The project was even completed ahead of the estimated timeline. It’s rare to find a team that delivers both great craftsmanship and great service — we highly recommend them.
Price assessment: Reasonable price
Services: Home renovations
Response from the owner · 7 months ago
Thank you so much MS Kimberly for taking your time to write us a review, is very important to us that our customer is satisfied with our work, thank you for been so nice with us, it was a pleasure serving you, thanks again, God bless you
G
garry ward4 reviewsiTotal number of Google reviews garry has written across all businesses on Google Maps, not just this one.
