Experts Reviews · Company report
Professional Termite & Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%10+0.7Craft & service penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Professional Termite & Pest Control

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #247Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 587 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Professional Termite & Pest Control is better than 92% of pest control services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Professional Termite & Pest Control is better than 93% of pest control services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Professional Termite & Pest Control is better than 80% of pest control services.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Professional Termite & Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Professional Termite & Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Professional Termite & Pest Control is better than 10% of pest control services.F
10

Reviews for your job

Customers hired Professional Termite & Pest Control for 8 kinds of job.

Professional Termite & Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#135 / 234
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 40 Google reviews tagged “Cockroach extermination”

MandyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jerry came for the initial visit and he was really thorough. We would love to continue the monthly service with Jerry. Wilma also provided a smooth onboarding process and was very efficient. The cost is also fair and transparent. Great business and powered by good people!

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
LUZ6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They’re absolutely amazing!!! They’ve been handling my business for years now and I can honestly say that not only are they professional but they give you advice to prevent future problems, who else does that? Thank you guys!!!

Great priceRodent exterminationCockroach exterminationBug & insect extermination
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My daughter’s apartment in Jersey City was overrun and we needed help. Our technician Jamere was excellent. His communication, punctuality, and of course his expertise was 5-star. Jamere was supported by Wilma in the office who is phenomenal as well. Very effective and responsive communicator. I would highly recommend their services.

Paid $200+Reasonable priceCockroach exterminationBug & insect extermination
MELocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I have had the pleasure of working with this exterminator company for several years now. The have been handling my Catering/ Food business and our homes and not only do they do a professional job exterminating but their hospitality is next level. We have been using exterminators for our business and homes for the…

Reasonable priceRodent exterminationGeneral pest inspectionCockroach extermination
Maria9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jack , Wilma and the entire crew are great to work with and are very accommodating their prices are also very good for the quality of service I receive highly recommended them

Reasonable priceRodent exterminationTermite inspectionFlea & mite extermination
Theodore10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Professional and effective service

Paid $200+Reasonable priceCockroach extermination
VictoriaLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They originally came today just for an inspection, but when they found an area that needed immediate attention, they were incredibly flexible and accommodated my last-minute request to provide the service on the spot. They did a very thorough inspection, identified and treated the problem areas, and also took the…

General pest inspectionCockroach extermination
Maria9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jerry did a thorough job ! Great service friendly and professional !

Not sureCockroach extermination
Dianne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent service from start to finish! They effectively resolved the pest issues in one of our buildings, and the entire process was smooth and professional. A special thanks to Wilma for her outstanding customer service and prompt responses to all our inquiries. We were so satisfied with the results that we…

Great priceHome inspectionRodent exterminationGeneral pest inspection
alan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jerry does an excellent job in our residence. He's consistently friendly and professional. 5 STARS

Not sureRodent exterminationGeneral pest inspectionCockroach extermination
G5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nothing but the best experience. Have done business with them for more than 5 years. Wilma is informative and always pleasant. Technicians are polite, thorough and willing to do the extra to make sure the job is done right on a 2 family property.

Paid $200+Reasonable priceRodent exterminationCockroach exterminationBug & insect extermination
Yan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service. Wilma was very accommodating when I was booking my appointment. Technician was knowledgeable and through, explained all issues and how to mitigate them. Post appointment report is detailed and clear. Excellent all around. Highly recommend them!

Great priceHome inspectionRodent exterminationGeneral pest inspection
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great experience from start to end. Had a small roach problem so I put in an inquiry on their website. Wilma called me soon after and scheduled an appointment for the next day. Throughout the process she was very friendly and responsive to any questions I had. The day of the appointment I received a text that Jerry…

Home inspectionCockroach extermination
Patricia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Professional termite and pest control Have excellent service , Wilma the person that I did the service with has an excellent customer service skills, the tech Yeiri did an excellent job. I would recommend this company to anybody . Wilma excellent . Keep up the good work.

Great priceHome inspectionGeneral pest inspectionCockroach extermination
AnaissaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

⭐⭐⭐⭐⭐ Professional & Trustworthy Outstanding service from start to finish. The team was extremely professional, punctual, and knowledgeable. They took the time to explain the issue, the treatment plan, and how to prevent future problems. The results were immediate and effective. You can tell they truly care about…

Home inspectionHornet & wasp exterminationRodent extermination
W.Local Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We've been having Professional Termite and Pest Control come to our building for a number of years now and they've been great!! Our apartment building is old and has had its share of issues with unwanted pests, but after weekly service with Professional Termite and Pest Control things have improved dramatically.…

Rodent exterminationCockroach exterminationBug & insect extermination
HyunjaeLocal Guide · 254 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Wilma is the BEST ! I have been loyal customer for past 4-5 years. The company helps me to maintain 4 units currently. Would not think about going with other company for pest control needs. Super punctual, super responsive and professional. I am always happy with their service. When you reach out to the company, Ask…

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Lizza6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

10 out of 10! I had a great experience with this company! From the lady who scheduled my appointment to Jerry, the technician who came to my home, everyone was very polite and professional. They explained everything clearly and did an excellent job. I’m very pleased with their service and would definitely recommend them!

Great priceCockroach extermination
Samad6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wilma was amazing helping us set up the appointments and get the services we needed. Jerry our technician explained everything clearly and got the job done for us quickly and efficiently. We are very happy with the overall service we were given and would highly recommend for your pest control needs.

Reasonable priceGeneral pest inspectionCockroach extermination
suzyLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a great initial visit from Jerry today. Clear communication of arrival time, Efficient coverage of area. Pheasant attitude. He pointed out some areas that needed improvement to keep pests out. I am satisfied with this service.

Reasonable priceCockroach exterminationService not listed
marisseLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The bestest experience. Lucky to have come across Professional Termite & Pest Control!! I called other companies - blessing in disguise PT&PC popped up. Loved too that company office is close-by. Wilma is an awesome customer service person. Friendly, knowledgeable. One will not have second thoughts , I felt so…

Customer photo from marisse's reviewCustomer photo from marisse's reviewCustomer photo from marisse's reviewCustomer photo from marisse's review
Not sureCockroach extermination
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Duane was a great wealth of knowledge and was beyond polite about answering any and all questions we had. He gave great pointers and explanations of everything he was doing and saw throughout the entire process

Reasonable priceCockroach extermination
Carla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My family and I are very satisfied with the company and service. Jerry and Wilma and the rest of the pest control technicians are great.

Rodent exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Quality+ Professionalism
CheilaLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jay, is the best!!! He comes to my IHOP once a week and handles his business. He cares, he’s professional, and he’s so helpful. I highly recommend this company and Davu to any business location. Thank you guys for everything you do‼️‼️

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Ces7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are always professional, available, timely, and provide great reports and results of what they did. Recommended.

Cockroach exterminationGeneral pest inspectionRodent extermination
Abner1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Davu was excellent. He was very helpful. Y’all need more people like him. (good manners, and respectful.)

Cockroach extermination+ Punctuality
Tyler3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Davu is great and very professional

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
CarlosLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I'm the general manager at Taqueria downtown and Davu has been servicing us for 5 months and we have never been so under control on pest and rodents! Great team overall and great support 24/7 if you have an emergency! 110% recommend them !

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
RogerLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Davu and Juan Great service and on time. Professional and attentive to the needs of the business.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Odessa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Davu & Juan did an excellent job today! They took the extra time to show us the the roots of the issues and performed a really thorough spray and placement of traps.

Cockroach exterminationGeneral pest inspection+ Professionalism
riaLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our previous exterminator was just doing upkeep, we had an issue and decided to get a second opinion. Jack was extremely responsive, professional communicative and informative. He did an inspection and let us know what the issue was and why, even brought issues to our attention that we didn’t know we had ! We…

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Bessie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Davu juan these guys were on point they went through every little corner I am happy and pleased with their service I will be calling them again soon

Cockroach exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Tejas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Found the service to be good and friendly

Cockroach extermination+ Professionalism
Brian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Davu and Juan were on time, quick, efficient, and explained everything they were doing in great detail. I appreciate their thoroughness.

Cockroach exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
BrianaLocal Guide · 167 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are hands down the best pest control team in the city! My unit had a pest issue when I first moved in and ever since I started a treatment plan with Professional Termite & Pest Control I’ve been worry free thankfully! Jack, the operations manager is always very friendly and my service tech Patricio is the best!…

Cockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Mavrothi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are the best. Very professional, helpful and friendly. Highly recommended!

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our property has been serviced by Professional Termite and Pest Control for a number of years. I have had excellent service and they are very easy to deal with. Most important is the result which are great. They service he property and really keeps bugs and vermin under control. Highly recommend.

Cockroach exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
RicardoLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very professional and friendly technician. He explained the application methods for each area to be treated. He also explained in details all the following steps to do after the application. He was very courteous to all the tenants and performed a thorough application. I would highly recommend to my friends and family.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
CristineLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I had my apartment initially inspected and treated by Ty ( Tylon) last month, July 2020. He was courteous, professional, on time, and walked me through the entire process. He explained what he was doing, the type of chemical he was using, precautions that I needed to take, and recommendations on how to…

Cockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Marisol6 years ago★

Rating only, no written review.

Cockroach extermination− Punctuality− Professionalism

Price

$246+117% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 58%Overpriced 0%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination63$86–$323
General pest inspection57$61–$133
Home inspection45$61–$168
Cockroach extermination40$81–$282
Bug & insect extermination28$61–$141
Ant extermination16$81–$246
Hornet & wasp extermination10$96–$282
Termite inspection10$81–$323

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