Experts Reviews · Company report
Professional Termite & Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%10+0.7Craft & service penalty80−2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Professional Termite & Pest Control

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #247Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 587 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Professional Termite & Pest Control is better than 92% of pest control services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Professional Termite & Pest Control is better than 93% of pest control services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Professional Termite & Pest Control is better than 80% of pest control services.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Professional Termite & Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Professional Termite & Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Professional Termite & Pest Control is better than 10% of pest control services.F
10

Reviews for your job

Customers hired Professional Termite & Pest Control for 8 kinds of job.

Professional Termite & Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$168
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#85 / 216
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 45 Google reviews tagged “Home inspection”

MCP1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★

We're signed up for the maintenance program and have been satisfied with the services so far. Wilma has been our primary contact and she's always provided nuanced answers as to why she recommends a particular service instead of just pushing a service on us. She's great!

Home inspectionAnt extermination
Jacky9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

I highly recommend this exterminating company! Jack and his team was extremely professional, punctual, and knowledgeable.They provided excellent service, explained the process clearly, and made sure everything was taken care of. The entire experience was smooth and stress-free. It’s hard to find a company that…

Paid $140–160Great priceHome inspection
MandyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jerry came for the initial visit and he was really thorough. We would love to continue the monthly service with Jerry. Wilma also provided a smooth onboarding process and was very efficient. The cost is also fair and transparent. Great business and powered by good people!

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Andrew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I needed a company that was local so they can come out quickly for a rodent situation and I am glad I came across these guys. I had never had a problem of this magnitude and Jack came over to do a home inspection showed me what needed attention afterwards I hired them on a yearly contract he is very knowledgeable…

Paid $200+Reasonable priceHome inspectionRodent extermination
Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a great experience today with J. He performed a thorough examination of my apartment for openings during the initial inspection. He then clearly talked me through his findings and his recommendations moving forward. He was very honest and didn’t promise anything he couldn’t deliver on. I then moved forward…

Reasonable priceHome inspectionRodent extermination
Y1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I would like to thank the team of Jack and Lucas for their work in addressing our pest problem. They diligently inspected our house to identify the points of entry for rodents and provided recommendations to seal them. They were very knowledgeable about the pesticides and addressed my questions and concerns.

Reasonable priceHome inspection
Dina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Outstanding service! Team is super knowledgeable and took their time to inspect the property thoroughly and most importantly they shared so much knowledge and experience! Highly recommend!

Great priceHome inspectionTermite extermination
Marie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Always a smooth and professional experience. Wilma is phenomenal - proper high calibre customer service.

Paid $200+Reasonable priceHome inspection
Marie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service. Went above and beyond to solve my pest problem.

Paid $200+Great priceHome inspectionHornet & wasp extermination
Pamela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Working with Professional Termite & Pest Control was a great experience every step of the way. From the start, Wilma, who answered the phone, was incredibly helpful and friendly. She was accommodating and able to find a last-minute appointment for me. The technician Jack did a great job. He was knowledgeable,…

Paid $140–160Reasonable priceHome inspection
Dianne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent service from start to finish! They effectively resolved the pest issues in one of our buildings, and the entire process was smooth and professional. A special thanks to Wilma for her outstanding customer service and prompt responses to all our inquiries. We were so satisfied with the results that we…

Great priceHome inspectionRodent exterminationGeneral pest inspection
Elena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very kind people who are eager to help! Very thorough inspection!

Home inspectionGeneral pest inspection
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Past few weeks Jamere B has come by to refresh our traps, poison etc. Very kind, patient (I ask a lot of Qs) and helpful. Professional Termite & Pest help us keep the enemy at bay!

Reasonable priceHome inspection
Veronica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Absolutely the best❗️I had immediate results after just one visit. My apartment and entire building had a severe mice infestation. I could not believe the results. Even though the mice problem is under control, my building management has contracted a monthly service with Professional Termites and Pest Control to…

Not sureHome inspectionRodent extermination
Ken6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jerry did a fantastic job. He was professional, knowledgeable, and took the time to thoroughly inspect the property and explain his treatment plan. I appreciated his attention to detail and would highly recommend him to anyone looking for reliable pest control.

Paid $200+Reasonable priceHome inspectionRodent extermination
Yan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service. Wilma was very accommodating when I was booking my appointment. Technician was knowledgeable and through, explained all issues and how to mitigate them. Post appointment report is detailed and clear. Excellent all around. Highly recommend them!

Great priceHome inspectionRodent exterminationGeneral pest inspection
Ian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional and thorough inspection. Jack was great to work with and I would recommend their services to anyone.

Home inspection
Elijah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

William was a great technician and provided a low cost solution. I will continue to work with PTPC. :)

Paid $140–160Great priceHome inspection
Janin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Any company that provides home service should have honest and humble people that show up to your doorstep, that is exactly what we got with our technician Jack. Detailed, thorough evaluation, and excellent communication. Their name says it all. Professional. Highly recommend.

Home inspection
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great experience from start to end. Had a small roach problem so I put in an inquiry on their website. Wilma called me soon after and scheduled an appointment for the next day. Throughout the process she was very friendly and responsive to any questions I had. The day of the appointment I received a text that Jerry…

Home inspectionCockroach extermination
MISHA12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service! Professional and very detailed service. Jack, our inspector explained everything we need to know and more. I highly recommend this company.

Paid $180–200Great priceHome inspection
Patricia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Professional termite and pest control Have excellent service , Wilma the person that I did the service with has an excellent customer service skills, the tech Yeiri did an excellent job. I would recommend this company to anybody . Wilma excellent . Keep up the good work.

Great priceHome inspectionGeneral pest inspectionCockroach extermination
steven8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Duana came by and did everything professionally and answered every question i had. The best in town!

Great priceHome inspection
AnaissaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

⭐⭐⭐⭐⭐ Professional & Trustworthy Outstanding service from start to finish. The team was extremely professional, punctual, and knowledgeable. They took the time to explain the issue, the treatment plan, and how to prevent future problems. The results were immediate and effective. You can tell they truly care about…

Home inspectionHornet & wasp exterminationRodent extermination
NeilLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Quick same day service after we had a visit from a furry friend due to the cold and some construction next door. Our tech Jerry was thorough and friendly. DId an inspection and refilled baits and traps. All our interactions with this company have been top notch. HIghly recommend!

Reasonable priceHome inspectionRodent extermination
Daniel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We’ve been clients for several years and consistently receive outstanding service. A special shout-out to Duane—his expertise, customer service, and the way he truly cares make all the difference!

Home inspection
Noel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They’re are amazing!! Wilma is great with communicating as well as updating me with all information..

Home inspectionTermite inspectionTermite extermination
Rashad7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We’ve been using Professional Termite & Pest Control for over 8 years, and they’ve been nothing short of amazing. Wilma is always super helpful, friendly, and ready to accommodate any need that comes up — she’s truly the best. Thanks to their consistent and thorough work, we’ve never had any pest issues. Highly…

Great priceHome inspectionGeneral pest inspection
HyunjaeLocal Guide · 254 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Wilma is the BEST ! I have been loyal customer for past 4-5 years. The company helps me to maintain 4 units currently. Would not think about going with other company for pest control needs. Super punctual, super responsive and professional. I am always happy with their service. When you reach out to the company, Ask…

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Katelyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Duane did amazing and quick! Very informative and helpful.

Home inspectionHornet & wasp exterminationRodent extermination
Gerardo14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just started with them but it has been a good service. William is quite knowledgeable and friendly, and does not hesitate to be clear and honest about issues and their root causes. I look forward to continuing their services!

Paid $200+Reasonable priceHome inspectionBug & insect extermination
M3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you Jack and Wilma for an amazing efficient service, great bedside manner and being all round good people. Quick, responsive, knowledgeable and efficient. Highly recommend. Thank you so much

Home inspectionGeneral pest inspectionBug & insect extermination
RaquelLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an amazing experience with Jerry from Termites and Pest Control! From the very first call, he was professional, knowledgeable, and incredibly kind. He took the time to explain everything in detail and made sure I felt comfortable with the treatment plan. Jerry arrived right on time, worked efficiently, and…

Customer photo from Raquel's review
Home inspectionGeneral pest inspection
Lindsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I've been using Professional Termite and Pest Control monthly for nearly a decade. At this point I use them merely for maintaining a pest-free home. Wilma, the receptionist, is amazing and accommodating. The technicians Davu, Yeiri, and Juan are all top-notch (5-stars). I've recommended Professional to so many…

Home inspection+ Responsiveness+ Punctuality+ Quality
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional Termite and Pest Control truly goes the extra mile for their customers. Wilma is so kind, courteous, & helpful and she goes above and beyond to assist her customers. Yeiri is so respectful, and thorough, he takes great pride in making sure our home is pest-free. We have used this company for a few…

Home inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
AjayLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

William was professional and very responsive .He explained patiently to all my question on bed bug infestation and also was helpful in giving tips . I would recommend them for any kind of infestation problem .

Bed bug exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Leo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician Damu was very attentive and professional! Works with a smile on his face which is great to see especially so early in the morning!

Home inspection
George4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and great customer service. Thank you Duvo!

Home inspection+ Professionalism
JuliaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Such a positive experience! Jack C. was an incredible resource for us in our mice infested apartment. He was professional, knowledgeable, and wonderful to work with. He went above and beyond to explain to us the root of our issue and how to solve it. Would absolutely recommend him and this business. Thank you so much!

Home inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Sumanth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The pest service was great and the follow up was fantastic. We were accommodated due to changing situations and that was well appreciated.

Home inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great help from Davu and Juan

Home inspectionGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Bessie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Davu juan these guys were on point they went through every little corner I am happy and pleased with their service I will be calling them again soon

Cockroach exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
KatieLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After a scare, I called to schedule an inspection. I was quickly connected with Wilma who was so friendly and helpful. I think she could sense the stress I was experiencing and went out of her way to find someone nearby who could come to our home within a couple of hours. She made a special note that I had to leave…

Home inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Kristina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Patricio R came out to treat and assess a rodent/insect issue in my rental and was so kind and knowledgable. No question was a dumb one for him! He was so thorough, asked for my opinion on traps being set prior to placing them and educated me on what to expect following treatment. I will definitely continue to use this company!

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Beverly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $200+Not sureHome inspection

Price

$246+117% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 58%Overpriced 0%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination63$86–$323
General pest inspection57$61–$133
Home inspection45$61–$168
Cockroach extermination40$81–$282
Bug & insect extermination28$61–$141
Ant extermination16$81–$246
Hornet & wasp extermination10$96–$282
Termite inspection10$81–$323

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