Massage therapist · Baldwin, GA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%29+2.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 114 therapistsiPosition by Experts Score among all companies we track in this category. · better than 69%
5.0★★★★★189 Google reviews · 10 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers consistently praise the therapist's skill in addressing specific pain points, such as back, neck, and shoulder issues, noting significant relief after sessions. Clients frequently highlight the professional, clean, and relaxing atmosphere, along with the provider's attentiveness and willingness to adjust pressure. The service is described as thorough and affordable, with many customers indicating they are returning regulars who value the consistent quality of care and comfortable environment.
Google rating: 5.0 out of 5 from 189 reviews (98% five-star).
Reviews on this page: 189 Google reviews (145 with written comments, 1 with photos).
Owner responses: the business replied to 46% of reviews.
Most recent review: October 9, 2026.
Service: Therapist serving Baldwin, Georgia.
Data from Google, last updated October 26, 2026.
Score profile vs other therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Proficient Massage TherapyTherapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Proficient Massage Therapy: 99/100 on this factor. Category median: 90.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Proficient Massage Therapy: 99/100 on this factor. Category median: 88.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Proficient Massage Therapy: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Proficient Massage Therapy: 100/100 on this factor. Category median: 98.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Proficient Massage Therapy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Proficient Massage Therapy: 29/100 on this factor. Category median: 60.D
29
Bar = this company · dark tick = category median.
Star ratings
189 Google reviews we collected
5.0of 5
5 stars18698%
4 stars32%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 145 written reviews
100%praise
Praise115100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1158%
Reasonable842%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4035%
Quality & results2723%
Would recommend2723%
Price & value98%
Communication76%
Speed & response33%
Honesty & trust22%
What customers talk about
We read 145 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She gives a thorough, relaxing, professional massage.”
“Whatever kinks I have, Tina does an excellent job of working them out!”
“I would recommend Proficient Massage Therapy to everyone!”
“Professional, affordable and local—-Tina is the best!”
“She also listened to what I needed after having shoulder surgery and provided significant relief.”
“I felt significant relief the very next day and will definitely be returning.”
“Tina is honestly, one of the best massage therapists I have ever used.”
People customers mention
Tina25 reviews
Sierra3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
CANDACE5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Always an amazing experience. So skilled and such a peaceful person and environment.
Great price
Sherri7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Wonderful atmosphere with perfect sounds in the background playing. Excellent deep tissue massage given.
RachelLocal Guide · 37 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Tina is so nice and welcoming! I had a full body massage and it was fantastic! The atmosphere was great, she nailed it on the pressure, and nearly lulled me into sleep. 10/10!
Doris5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Tina always makes you feel comfortable, and the massage was very relaxing and refreshing.
Great price
Tonya10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I knew I needed a massage, but I didn’t realize how bad I really needed it. I booked a 90 minute massage and had a few areas of concern. Tina was strong and relieved my troublesome areas! Will definitely be back-
Great price
Sabrina3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Tina is amazing. She has been helping with my shoulder and neck pain and I am very happy with my results.
Always an amazing experience. So skilled and such a peaceful person and environment.
Price assessment: Great price
Response from the owner · 2 weeks ago
Thank you so much Candace for the wonderful review! Clients like you is what makes my career so much more enjoyable! I appreciate you and can't wait to welcome you back soon!
Sherri Kanouff7 reviewsiTotal number of Google reviews Sherri has written across all businesses on Google Maps, not just this one.
Wonderful atmosphere with perfect sounds in the background playing. Excellent deep tissue massage given.
Response from the owner · 2 weeks ago
Thank you so much Sherri for the wonderful review! I am so glad you enjoyed the atmosphere, the music, and especially the deep tissue massage. Providing a truly relaxing experience is always my goal, and clients like you make this work so rewarding. I can’t wait to welcome you back soon!
Beatriz Hatala2 reviewsiTotal number of Google reviews Beatriz has written across all businesses on Google Maps, not just this one.
Tina is so nice and welcoming! I had a full body massage and it was fantastic! The atmosphere was great, she nailed it on the pressure, and nearly lulled me into sleep. 10/10!
Response from the owner · a month ago
Thank you for the fantastic 5 star review! We're so glad to hear that we’ve hit the mark on your full body massage and provided the ultimate relaxing experience. Having clients like you return month after month is the highest compliment we can receive. We appreciate your continued support and look forward to seeing you at your next visit!
Tiffany Griggs4 reviewsiTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
I knew I needed a massage, but I didn’t realize how bad I really needed it. I booked a 90 minute massage and had a few areas of concern. Tina was strong and relieved my troublesome areas! Will definitely be back-
Price assessment: Great price
Response from the owner · a month ago
Tonya thank you for the 5 star review! I'm very happy your had a great experience, and look forward to welcoming you back!
Sabrina Bevelaqua3 reviewsiTotal number of Google reviews Sabrina has written across all businesses on Google Maps, not just this one.