Program for Intensive English (PIE) at IU Indianapolis
English language school · Indianapolis, IN · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%87+21.1Value 14%94+13.3Replies to reviews 7%79+5.6Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 15 language schoolsiPosition by Experts Score among all companies we track in this category. · better than 50%
4.8★★★★★55 Google reviews · 22 photos
93%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Program for Intensive English (PIE) at IU Indianapolis at a glance
Google reviewers rate the program 4.8 out of 5 based on 55 reviews, with the owner responding to 82 percent of comments. Students frequently praise the professional and friendly teaching staff, the well-organized curriculum, and the supportive atmosphere that helps international learners gain confidence in English. Many describe the school as a welcoming community where administrative staff actively assist with student needs. No specific criticisms appear in the provided excerpts, as the feedback remains overwhelmingly positive regarding the quality of instruction and care provided.
Google rating: 4.8 out of 5 from 55 reviews (93% five-star).
Reviews on this page: 55 Google reviews (32 with written comments, 1 with photos).
Owner responses: the business replied to 82% of reviews.
Most recent review: October 25, 2026.
Service: Language School serving Indianapolis, Indiana.
Data from Google, last updated October 26, 2026.
Score profile vs other language schools
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
This companyLanguage Schools median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Program for Intensive English (PIE) at IU Indianapolis: 83/100 on this factor. Category median: 88.A
83
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Program for Intensive English (PIE) at IU Indianapolis: 87/100 on this factor. Category median: 87.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Program for Intensive English (PIE) at IU Indianapolis: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Program for Intensive English (PIE) at IU Indianapolis: 94/100 on this factor. Category median: 92.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Program for Intensive English (PIE) at IU Indianapolis: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Program for Intensive English (PIE) at IU Indianapolis: 79/100 on this factor. Category median: 58.B
79
Bar = this company · dark tick = category median.
Star ratings
55 Google reviews we collected
4.8of 5
5 stars5193%
4 stars12%
3 stars12%
2 stars00%
1 star24%
Praise vs complaints
Phrases our text analysis found in 32 written reviews
100%praise
Praise27100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1348%
Would recommend726%
Quality & results415%
Speed & response14%
Communication14%
Honesty & trust14%
What customers talk about
We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My teachers are truly gorgeous, of how they look, but because of their kind hearts and positive energy.”
“I 100% recommend it to anyone who wants to speak English with confidence!”
“This program is not only about learning, it’s also about living a great experience that you will always remember.”
“At the PIE, you can quickly improve your English skills in a professional environment with excellent teachers.”
“They do a good job of explaining difficult things to students.”
“A truly remarkable program, with faculty, staff, and students who are committed and genuinely compassionate.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Program for Intensive English (PIE) at IU Indianapolis for 1 kind of job. Pick one to see what they paid and said.
Rebecca1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
My teachers are truly gorgeous, of how they look, but because of their kind hearts and positive energy. They always come to class with a smile, and they make learning fun and exciting. Their patience and the way they help every student really well. I admire their confidence, their style, and the way they care for us…
Edgar1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
All the people at PIE was awesome!!! Always be there to help like a big family!!! Thank you
DenisLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
My experience at PIE was amazing. PIE not only helped me become more confident in English, but also made me love Indiana even more, because of its welcoming environement. Teachers are supportive and thoroughly organized.
They offer a well-structured program that helps international students gain deeper insights into…
占雯莹2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I love PIE very much!!!! PIE teachers'are very friendly, interesting, kind and helpful.Our PIE classmates are very easy-going. Our teacher's teaching is very professional and our lessons are very interesting!
Laura3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The professors at PIE are amazing and very helpful. They do a good job of explaining difficult things to students. I also appreciate the help that I receive from the other people who work in that department. I would highly recommend studying here!
AKJA13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I would like to thank all the teachers for helping me learn English, especially Teacher Rahab, Teacher Laura, Teacher Kerry, and Teacher Mark.🤍🤍🤍🤍
My teachers are truly gorgeous, of how they look, but because of their kind hearts and positive energy. They always come to class with a smile, and they make learning fun and exciting. Their patience and the way they help every student really well. I admire their confidence, their style, and the way they care for us like family. My teachers inspire me every day to be a better with my learning and that makes them even more gorgeous to me.
Adriana Soto3 reviewsiTotal number of Google reviews Adriana has written across all businesses on Google Maps, not just this one.
A Year at PIE: A Home I'll Always Carry in My Heart
Today I say goodbye to PIE, my home for the past year. Leaving PIE is, once again, like leaving my family: a piece of my heart remains here, in this place that welcomed me with so much love and saw me grow personally and professionally.
I leave with joy for the new paths ahead, but also with deep nostalgia. PIE has an exceptional team, full of teachers and people with a human quality that can't be found anywhere else. I will miss each and every one of you tremendously. During this time, you were my support, my companion, my constant encouragement.
I don't have enough words to thank you for making me feel part of this great family. Having lived this experience is priceless.
If you're thinking about joining PIE, don't hesitate. It's the perfect place. You are welcomed with open arms, encouraged every day, and not only do you learn thanks to a high-quality education, but you also have fun and grow amidst a wonderful diversity of cultures.
Thank you, PIE. You will always be a part of me.
Response from the owner · a year ago
Thank you so much for your kind words. You feel like a part of our family. So excited for your next adventure!! 💖
Edgar De la T1 reviewiTotal number of Google reviews Edgar has written across all businesses on Google Maps, not just this one.
My experience at PIE was amazing. PIE not only helped me become more confident in English, but also made me love Indiana even more, because of its welcoming environement. Teachers are supportive and thoroughly organized.
They offer a well-structured program that helps international students gain deeper insights into the American educational system. During my time at PIE, I personally learned fondumental skills that have been essential in my new accademic chapter.
I fully recommend PIE to everyone. Great English program, great staff, great family.
P.s. A warm reminder. 😊
Don't touch Stephanie's belongings!!!
Response from the owner · a year ago
Denis,
This made us laugh so hard! LOL! Thank you so much for your kind words. You and your classmates truly grew so much during your time at PIE. We miss you lots and are glad you are doing well.
占雯莹2 reviewsiTotal number of Google reviews 占雯莹 has written across all businesses on Google Maps, not just this one.
I love PIE very much!!!! PIE teachers'are very friendly, interesting, kind and helpful.Our PIE classmates are very easy-going. Our teacher's teaching is very professional and our lessons are very interesting!
Response from the owner · a year ago
Thank you SO much! :)
Laura Oquendo3 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
The professors at PIE are amazing and very helpful. They do a good job of explaining difficult things to students. I also appreciate the help that I receive from the other people who work in that department. I would highly recommend studying here!
Response from the owner · a year ago
Thank you, Camila! :)
AKJA AKJA13 reviewsiTotal number of Google reviews AKJA has written across all businesses on Google Maps, not just this one.
The teachers and staff here are truly caring and professional, and everyone has a wonderful personality. The students from all around the world are warm and welcoming, making this place a window into different cultures. I’ve had a great time learning here over the past three sessions. This program has helped me become more confident and comfortable using the language, and I’ll always remember—this is how I started each day.
Response from the owner · a year ago
Thank you so much, Yiqing! We have loved having you here at the PIE and are so proud of all that you have accomplished.
mohammed tadjine1 reviewiTotal number of Google reviews mohammed has written across all businesses on Google Maps, not just this one.
