Experts Reviews · Company report
Proline Rooter LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Proline Rooter LLC

Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 135 Google reviews

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Proline Rooter LLC is better than 88% of gas contractors.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Proline Rooter LLC is better than 90% of gas contractors.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Proline Rooter LLC is better than —% of gas contractors.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Proline Rooter LLC is better than 83% of gas contractors.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Proline Rooter LLC is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Proline Rooter LLC is better than 100% of gas contractors.A
100

Reviews for your job

Customers hired Proline Rooter LLC for 6 kinds of job.

Proline Rooter LLC for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$251–$968
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Plumbing leak repair” · showing 20

James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Levon and his partner were professionals and on time. They handled the leaking faucet much quicker than expected. The price was average for what we have been quoted in the past by other company’s

Paid $400–600Reasonable pricePlumbing leak repair
Ella2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Levon and his partner did an excellent job replacing the leaking pipe under the concrete in my kitchen. Very clean and no mess after. They did thoroughly, pin point exactly where the leaks were. I am impressed, having tiles on the floor, it's very challenging but they took time to locate it but they still…

Reasonable pricePlumbing leak repair
Tanya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Tony was great. He was helpful, respectful and got the job done!

Paid $1,000–1,200Reasonable pricePlumbing leak repair
RT2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

For any plumbing issue ‘Levon’ is your guy. He was quick, no unnecessary stories and straightforward answers. He was knowledgeable and a no nonsense guy. I think I’ll use his services again in future if needed. Thank you for coming quickly and fixing my clogged sink.

Paid $1–200Reasonable pricePlumbing leak repair
R7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fast efficient work. Professional

Paid $600–800Not surePlumbing leak repair
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ryan was THE BEST!! I will absolutely use pro line again. Super professional and explains everything and fast and great price!

Paid $200–400Great pricePlumbing leak repair
Michelle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick and fantastic service and the work was high quality! We highly recommend Alex. He went above and beyond!

Paid $1,200–1,400Reasonable pricePlumbing leak repair
Jameson2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thankful for the timely repair and very nice work. Job well done! Thank you

Paid $800–1,000Reasonable pricePlumbing leak repair
Jeffery3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Immediate response from service call. Arrived in less than 1 hour on a Sunday. Completed repair in 20 minutes. Very polite. Very happy.

Paid $400–600Reasonable pricePlumbing leak repair
Jean13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We highly recommend Proline Rooter and are very pleased with the excellent and extensive work they completed. Additionally, they handled all the permits, inspection process and made recommendations regarding potential future problems. We particularly want to express our praise for Isaiah. He was here every day…

Great priceWater heater installationGarbage disposal installationSewer repair
Jacinta7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The guys were quick and didn’t try to up-sell me. They were kind and professional. I’d definitely recommend them.

Paid $600–700Plumbing leak repair
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I originally had clogged my kitchen sink by putting a bunch of lettuce through the disposal. Then while he was here I asked if he could look at another leak, and he was able to fix both issues so quick and efficiently. I really appreciate his help and willingness to come on the weekend and not charge time and half, plus do more than expected!

Reasonable pricePlumbing leak repair
Leon-MunozLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Levon reinstalled my toilet and flange correctly. Very honest and reliable. I will definitely call on him again in the future with any plumbing issues.

Paid $1,000+Reasonable pricePlumbing leak repair
Anna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Had an active leak in the ceiling of a downstairs bathroom, below the shower. Found this company on Thumbtack with great reviews. They reached out to me within seconds of submitting a request. The next day they sent a technician named Ira who was such a pleasant person. He took the time to show me what was wrong…

Paid $900–1,000Not surePlumbing leak repair
Shaleena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My experience was really good . Proline Rooter LLC is highly professional and they explain every detail of the work . And the tenants are really happy after the repairs done.

Paid $1,000+Reasonable priceWater heater installationSewer repairPlumbing leak repair
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ira was a great guy, very helpful and informative, I would recommend him for sure

Paid $300–400Reasonable pricePlumbing leak repair
Monica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Responded quickly, easily diagnosed, fair price, took time to explain issues and what I can do to prevent them in the future. Ira was very knowledgeable and professional.

Paid $400–500Reasonable pricePlumbing leak repair
Erica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We've used this company twice and both times got excellent service. They are very professional and thorough.

Paid $200–300Great pricePlumbing leak repair
AlexisLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ira was amazing, was on time and very communicative in arrival and what needed to be fixed. Quickly assessed my needs and quoted me a very reasonable price! Got the job done in less than 30 minutes which is a bonus for a busy mom like me. Would definitely use them again as they were awesome in all aspects

Paid $1–100Reasonable pricePlumbing leak repair
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a mainline stoppage and one company said they couldn’t repair. Proline got someone out within hours and stayed late at night to fix it. Such great service !

Paid $1,000+Reasonable pricePlumbing leak repair

Show more plumbing leak repair reviews (9 more) →

Price

$618+75% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 63%Overpriced 4%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak repair29$251–$968
Sewer repair10$1.1k–$2.5k
Water heater installation10$1.2k–$2.5k
Water heater repair8$114–$680
Garbage disposal installation2$366–$811
Garbage disposal repair2—

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