Analyzing 7,359,8727.4M ReviewsFor 20,84320.8K Experts

Experts Reviews · Company report
Proline Rooter LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Proline Rooter LLC

Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 135 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Proline Rooter LLC is better than 88% of gas contractors.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Proline Rooter LLC is better than 90% of gas contractors.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Proline Rooter LLC is better than —% of gas contractors.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Proline Rooter LLC is better than 83% of gas contractors.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Proline Rooter LLC is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Proline Rooter LLC is better than 100% of gas contractors.A
100

Reviews for your job

Customers hired Proline Rooter LLC for 6 kinds of job.

Proline Rooter LLC for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 35
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.90%

All 10 Google reviews tagged “Water heater installation”

Correine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a new water heater installed and couldn’t be happier with the experience. The team arrived on time, was professional, courteous, and took the time to explain everything before getting started. The installation was clean, efficient, and completed with great attention to detail. They left the work area…

Customer photo from Correine's review
Paid $1,200–1,400Great priceWater heater installation
Christina13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Job well done, by two professional and efficient repairmen.

Paid $2,000+OverpricedWater heater installation
Jean13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We highly recommend Proline Rooter and are very pleased with the excellent and extensive work they completed. Additionally, they handled all the permits, inspection process and made recommendations regarding potential future problems. We particularly want to express our praise for Isaiah. He was here every day…

Great priceWater heater installationGarbage disposal installationSewer repair
Y2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Theresa is incredibly friendly and knowledgeable, which made the whole experience even better. The service was fast and welcoming, and everything was handled with care and professionalism. On top of that, the pricing is very reasonable. I would definitely recommend coming here and would gladly return again!

Reasonable priceWater heater installation
Shaleena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My experience was really good . Proline Rooter LLC is highly professional and they explain every detail of the work . And the tenants are really happy after the repairs done.

Paid $1,000+Reasonable priceWater heater installationSewer repairPlumbing leak repair
Paige5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Levon has been a great plumber for every issue we’ve had. Recently, we realized our water heater was way out of date and needed to be replaced. On Thursday, he came out to take a look at it and give us our options. We decided to go with a tankless water heater and he was able to install it, including all of the…

Paid $1,000+Reasonable priceWater heater installationPlumbing leak repair
Box8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service and fast action to get it done. Thank you so much for helping our family.

Paid $1–100Great priceWater heater installation
James5 months ago★★★★★

Rating only, no written review.

Reasonable priceWater heater installation
GREG1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $300–400Great priceWater heater installation
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceWater heater installationSewer repairPlumbing leak repair

Price

$618+75% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 63%Overpriced 4%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak repair29$251–$968
Sewer repair10$1.1k–$2.5k
Water heater installation10$1.2k–$2.5k
Water heater repair8$114–$680
Garbage disposal installation2$366–$811
Garbage disposal repair2—

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