Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Proodian Rug Cleaners Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Proodian Rug Cleaners Inc

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 135 carpet cleaning · 5.0★ from 257 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Proodian Rug Cleaners Inc is better than 99% of carpet cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Proodian Rug Cleaners Inc is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Proodian Rug Cleaners Inc is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Proodian Rug Cleaners Inc is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Proodian Rug Cleaners Inc is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Proodian Rug Cleaners Inc is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired Proodian Rug Cleaners Inc for 5 kinds of job.

Proodian Rug Cleaners Inc for carpet steam cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 66
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Carpet steam cleaning” · showing 20

Tori1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Proodian Rug Cleaners & Walter of the company are amazing & I highly recommend going to them for your loved rugs! Walter’s communication & sweet personality was deeply appreciated & you can tell he has a lot of love for what he does & his family’s legacy. My boyfriend & I brought in a vintage wool rug that had been…

Paid $350–400Reasonable priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
William6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excellent service, Walter - thank you!

Paid $500+Reasonable priceCarpet steam cleaningService not listed
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Walter from Proodian Rug Cleaners did an amazing job cleaning our carpets. He came over and gave us an estimate then fit us into his calendar. The carpets all looking amazing! I will 100% use Proodian again. Thank you!

Paid $500+Reasonable priceCarpet steam cleaning
annie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Walter came highly recommended and did not disappoint. We inherited a vintage rug that had not been cleaned in a long time and they did an amazing job! Great job from start to finish

Great priceCarpet steam cleaning
John17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service!! Have been a customer for several years, always does what they say.

Paid $350–400Reasonable priceCarpet steam cleaning
Ken4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent, excellent, excellent. Great service, good communication and a refreshed couch. We can't wait to see our rugs that are being cleaned

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Walter and his team did a great job cleaning my area rug. Exceptional service!

Paid $300–350Reasonable priceCarpet steam cleaning
Russell4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The wife & I have had carpets & currently cleaned with Proodian inc & have been very satisfied with the work that they do !!!

Paid $300–350Reasonable priceCarpet steam cleaning
Elaine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I cannot say enough good things about Proodian Rug Cleaners Inc. From start to finish, the experience was absolutely flawless, but what truly sets this business apart is Walter. Walter is an absolute gentleman and "old school" in the very best of ways. In a world where true customer service can be hard to find, he…

Great priceCarpet steam cleaning
Sue4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Top notch rug cleaning and excellent customer service!

Carpet steam cleaning
Pauline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rugs came back in great shape and delivery was on the time specified. Very pleasant to deal with.

Paid $500+Reasonable priceCarpet steam cleaning
Laurieanne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Proodian Rug cleaners were so easy to work with, extremely accommodating and did a fabulous job on my 13 year old silk oriental area rug. Walter was so personable and quick to respond. I have a 6 year old Bichon who had some accidents on it as a puppy and they did a great job cleaning and deodorizing it. I will use…

Customer photo from Laurieanne's reviewCustomer photo from Laurieanne's review
Paid $500+Reasonable priceCarpet steam cleaning
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great work!

Carpet steam cleaning
Geralyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Walter was very thorough and the rug looks brand new. Very happy with the results!

Paid $500+Reasonable priceCarpet steam cleaning
Susie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I had a wonderful experience with Walter and his company. His communication was excellent from start to finish—I was kept informed, he answered all my questions promptly, and made the entire process easy and stress-free. My area rug looks absolutely amazing after the cleaning. It’s brighter, smells fresh, and looks…

Paid $100–150Reasonable priceCarpet steam cleaning
Brad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Prompt, professional, extremely knowledgeable of my oriental rug. Did a great job. Looks new.

Paid $1–50Great priceCarpet steam cleaning
Sheila8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Friendly, responsible, trustworthy company. Has been cleaning my rugs for years.

Paid $250–300Reasonable priceCarpet steam cleaning
Susan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Full cup of hot coffee spilled on white area of hand woven rug. Walter and team worked their magic and we are really happy with the results! Great people and great service!

Paid $450–500Reasonable priceCarpet steam cleaning
Levon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

A+++ Service same quality like a many yers ago.Thanks

Paid $500+Great priceCarpet steam cleaning
ScottLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Proodian Rug Cleaners is the gold standard for anyone who cares about their rugs. They’ve been restoring my family’s carpets for decades, and they’ve never missed. Walter treats every rug like it belongs in a museum. He’s friendly and attentive with very fast service. No matter how worn, stained, or neglected a rug…

Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal

Show more carpet steam cleaning reviews (16 more) →

Price

$425+64% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 68%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Area rug cleaning78$170–$453
General carpet cleaning40$170–$334
Carpet steam cleaning36$170–$334
Pet stain & odor removal32$139–$373
Upholstery cleaning15$189–$353

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