Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts

Experts Reviews · Company report
proof. Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

proof. Pest Control

Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #216Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 1,206 Google reviews

📞 Call (248) 841-4333Request a call backWebsite ↗

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.proof. Pest Control is better than 89% of pest control services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.proof. Pest Control is better than 83% of pest control services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.proof. Pest Control is better than 94% of pest control services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.proof. Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.proof. Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.proof. Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired proof. Pest Control for 8 kinds of job.

proof. Pest Control for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#70 / 165
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Bed bug extermination”

BLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

proof.Pest Control in Rochester, MI (I think) customer service was great! They got me an appointment for inspection immediately and held an available appointment for the next day service if I needed service. @JeremyGee was fantastic! He was patient and explained things very well. Most of all, he was honest and…

Reasonable priceBed bug extermination
GaryLocal Guide · 797 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Chelsea did a good job

Paid $40–60Great priceBed bug extermination
Miranda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

I had someone come out three times and I still continue to find bugs. I even purchased all the things they said to purchase afterwords and still the same thing. After leaving this review i received a call from Mitch the service manager and my technician who were very understanding with my frustration and concerns.…

Bed bug extermination+ Professionalism
Jacqueline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

After 6 hours I returned home and could physically see the results of his work. I saw dead bugs all around. He was very pleasant and knowledgeable.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Shannon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My technician was Leroy and he was very professional and friendly. Answered all the questions I had. He did an excellent job

Bed bug extermination+ Quality+ Professionalism
Leonard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Even though they couldn’t perform the outside spraying do to rain they kept the appointment to pray any troubling areas inside. Proof associate Ryan was excellent! He was punctual, knowledgeable and courteous. Very happy with initial experience.

Ant exterminationBed bug exterminationBee extermination+ Punctuality+ Quality+ Professionalism
TerryLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

good job. wiped outside of house where critters hang out and then sprayed.

Ant exterminationBed bug exterminationBee extermination
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
IanLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Sherry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Phillip8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Punctuality+ Quality+ Professionalism
AmirLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationHornet & wasp extermination+ Quality+ Value

Price

$88-22% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 71%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination163$83–$173
General pest inspection145$61–$133
Ant extermination114$81–$246
Hornet & wasp extermination111$96–$282
Rodent extermination90$86–$323
Bug & insect extermination87$61–$141
Mosquito extermination46$66–$106
Bee extermination40$188–$426

Compare with

Discount Pest Control logoDiscount Pest ControlExperts Score 94Detroit · 4.98★Spider Control Inc logoSpider Control IncExperts Score 91Detroit · 4.88★