Experts Reviews · Company report
proof. Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%90+12.7Replies to reviews 7%95+6.7Craft & service penalty88−1.2Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

proof. Pest Control

Grand Rapids, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #173Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 700 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.proof. Pest Control is better than 89% of pest control services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.proof. Pest Control is better than 86% of pest control services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.proof. Pest Control is better than 88% of pest control services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.proof. Pest Control is better than 90% of pest control services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.proof. Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.proof. Pest Control is better than 95% of pest control services.A
95

Reviews for your job

Customers hired proof. Pest Control for 8 kinds of job.

proof. Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.91
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$146
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 192
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 91 Google reviews tagged “Bug & insect extermination” · showing 20

Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Courtesy and polite.

Paid $140–160Reasonable priceBug & insect exterminationSpider extermination
M6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

He was very careful to avoid places we asked him to avoid.

Reasonable priceBug & insect extermination+ Value
John15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sergio was quick and efficient. Great service so far.

Reasonable priceSpider exterminationBug & insect extermination
Leslie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Brandon was very nice and very professional! He went above and beyond in such rainy weather.

Paid $40–60Reasonable priceBug & insect extermination
RIchard8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Paul was through and professional.Took of some issues with bees in our deck railings Checked all the bait boxes and replenished as needed Always a good experience Highly recommended

Paid $160–180Reasonable priceRodent exterminationSpider exterminationBug & insect extermination
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great customer service!

Hornet & wasp exterminationSpider exterminationBug & insect extermination
elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great service and Cody arrived on time and completed all tasks I asked for A+

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Paul was courteous, friendly and professional. He is a good representative for Proof Pest Control.

Paid $140–160Reasonable priceGeneral pest inspectionBug & insect extermination
Ruthie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Paul was prompt, kind and professional and the service works!

Reasonable priceBug & insect extermination
Bob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I don't normally leave reviews, but I got such great service by these guys – my service guy was Paul – but I just thought I would say something positive about.

Hornet & wasp exterminationBug & insect extermination
Chuck1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Good

Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
EnriqueLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional and knowledgeable I had Steven stop by my property today did a great service I love the work this company does and ever since we signed up with them our home has been pest free thank you Proof Pest Control

Great priceRodent exterminationGeneral pest inspectionBug & insect extermination
Brad15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Steven Huff of proof pest control comes by and does alot of our work. Always professional. Checks in to make sure our service is meeting expectations. Makes sure the pests we are treating for are treated. The company comes out and performs extra treatments when asked on a timeline that works best for our schedule…

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Brent is easy to work with. He communicates effectively, and he is time efficient. Well done.

Paid $60–80Reasonable priceBug & insect extermination
Naila7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

It was so easy to arrange our service! We had our property treated for ticks since we have little children and pets that are constantly outside. The ticks have been very bad the past few years and this year we decided to have the property treated due to the increase risk of contracting Lyme’s disease. The service…

Paid $80–100Reasonable priceBug & insect extermination
Greg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great works as always! Thanks Brent

Paid $100–120Reasonable priceMosquito exterminationBug & insect extermination
Marilyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Steven was here a few days ago. He always does a very thorough job. I appreciate that he listens to my concerns and explains the products he’s using. And he’s very pleasant. Thanks, Steven!

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Abigail4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Nicholas was very professional. He went over everything he did and explained what to expect in the future. He was willing to address all my concerns and give me some tips as well. This is my first experience with Proof so we'll see how it goes but I have a good feeling about them so far. Brandon treated my home…

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Cody is always patient and helpful in addressing any concerns I have. Great service!

Reasonable priceBug & insect extermination
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

These guys are always great and Paul was no exception.

Paid $80–100Great priceMosquito exterminationBug & insect extermination

Show more bug & insect extermination reviews (71 more) →

Price

$81-32% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 71%Overpriced 4%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection111$66–$136
Rodent extermination98$91–$323
Bug & insect extermination91$66–$146
Hornet & wasp extermination90$99–$282
Spider extermination88$73–$159
Ant extermination55$86–$246
Mosquito extermination31$66–$106
Bee extermination22$191–$426

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