Experts Reviews · Company report
proof. Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%90+12.7Replies to reviews 7%95+6.7Craft & service penalty88−1.2Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

proof. Pest Control

Grand Rapids, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #173Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 700 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.proof. Pest Control is better than 89% of pest control services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.proof. Pest Control is better than 86% of pest control services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.proof. Pest Control is better than 88% of pest control services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.proof. Pest Control is better than 90% of pest control services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.proof. Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.proof. Pest Control is better than 95% of pest control services.A
95

Reviews for your job

Customers hired proof. Pest Control for 8 kinds of job.

proof. Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.91
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$146
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 192
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 91 Google reviews tagged “Bug & insect extermination” · showing 40

Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Courtesy and polite.

Paid $140–160Reasonable priceBug & insect exterminationSpider extermination
M6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

He was very careful to avoid places we asked him to avoid.

Reasonable priceBug & insect extermination+ Value
John15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sergio was quick and efficient. Great service so far.

Reasonable priceSpider exterminationBug & insect extermination
Leslie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Brandon was very nice and very professional! He went above and beyond in such rainy weather.

Paid $40–60Reasonable priceBug & insect extermination
RIchard8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Paul was through and professional.Took of some issues with bees in our deck railings Checked all the bait boxes and replenished as needed Always a good experience Highly recommended

Paid $160–180Reasonable priceRodent exterminationSpider exterminationBug & insect extermination
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great customer service!

Hornet & wasp exterminationSpider exterminationBug & insect extermination
elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great service and Cody arrived on time and completed all tasks I asked for A+

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Paul was courteous, friendly and professional. He is a good representative for Proof Pest Control.

Paid $140–160Reasonable priceGeneral pest inspectionBug & insect extermination
Ruthie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Paul was prompt, kind and professional and the service works!

Reasonable priceBug & insect extermination
Bob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I don't normally leave reviews, but I got such great service by these guys – my service guy was Paul – but I just thought I would say something positive about.

Hornet & wasp exterminationBug & insect extermination
Chuck1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Good

Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
EnriqueLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional and knowledgeable I had Steven stop by my property today did a great service I love the work this company does and ever since we signed up with them our home has been pest free thank you Proof Pest Control

Great priceRodent exterminationGeneral pest inspectionBug & insect extermination
Brad15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Steven Huff of proof pest control comes by and does alot of our work. Always professional. Checks in to make sure our service is meeting expectations. Makes sure the pests we are treating for are treated. The company comes out and performs extra treatments when asked on a timeline that works best for our schedule…

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Brent is easy to work with. He communicates effectively, and he is time efficient. Well done.

Paid $60–80Reasonable priceBug & insect extermination
Naila7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

It was so easy to arrange our service! We had our property treated for ticks since we have little children and pets that are constantly outside. The ticks have been very bad the past few years and this year we decided to have the property treated due to the increase risk of contracting Lyme’s disease. The service…

Paid $80–100Reasonable priceBug & insect extermination
Greg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great works as always! Thanks Brent

Paid $100–120Reasonable priceMosquito exterminationBug & insect extermination
Marilyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Steven was here a few days ago. He always does a very thorough job. I appreciate that he listens to my concerns and explains the products he’s using. And he’s very pleasant. Thanks, Steven!

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Abigail4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Nicholas was very professional. He went over everything he did and explained what to expect in the future. He was willing to address all my concerns and give me some tips as well. This is my first experience with Proof so we'll see how it goes but I have a good feeling about them so far. Brandon treated my home…

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Cody is always patient and helpful in addressing any concerns I have. Great service!

Reasonable priceBug & insect extermination
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

These guys are always great and Paul was no exception.

Paid $80–100Great priceMosquito exterminationBug & insect extermination
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very friendly and very thorough

Paid $120–140Reasonable priceMosquito exterminationBug & insect extermination
Timothy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service. Cody was helpful, easy to talk to, and efficient.

Paid $180–200Reasonable priceBug & insect extermination
Charlie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Friendly and efficient.

Paid $160–180OverpricedSpider exterminationBug & insect extermination
MichaelLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Brent was excellent! Very personable. Did a great job spraying inside and out!

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Paul was very enjoyable, friendly & professional to work with. I appreciated the calls on arrival time etc!!

Paid $140–160Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
Bill8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Cody always has a smile on his face and does a great job. Even today with snow, 25 mph winds and 25 deg temps!

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationBug & insect extermination
LeAnn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I have been with Prof. Pest for a couple years now and Paul is the tech that usually does my year round treatments. He is my absolute favorite! He not only explains what he’s doing, but also why… I always learn so much from him. Plus, he’s my Scoobie Doo buddy! He’s like a modern day Shaggy! I’d give him 10…

Reasonable priceGeneral pest inspectionBug & insect extermination
Emily6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Steven worked quietly and efficiently outside my wall of windows, so focused on his duties that I don’t think he even saw me as I sat drinking my first cup of coffee. Maybe he did see me, but I felt that my privacy was carefully respected even if he noted me. Thank you, Steven!

Reasonable priceBug & insect extermination
TomLocal Guide · 180 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Thank you Steve Huff! Proof Pest Control is PROOF that there are reputable companies out there who care about their customers and the service they provide.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Garrett3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brent did a wonderful job. He educated me and asked multiple times if there was anything more he could do! He explained everything and was very helpful!

Great priceBug & insect extermination
Christa14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

We have had a noticeable influx of stink bugs lately. Brent from Proof came out and treated all the areas where we noticed bugs along with other areas that would be likely for stink bugs to come in. He was quick and professional.

Reasonable priceBug & insect extermination
WendyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Nicholas Decker Did a great job with the house today. He was very informative on his notes. He did send a text when going to the house..

Paid $60–80Bug & insect exterminationFlea & mite exterminationHornet & wasp extermination+ Punctuality+ Professionalism
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Paul was great, personable, professional, and answered all my questions.

Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination
Louise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Steve is always professional and does a thorough job.

Reasonable priceBug & insect extermination
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great work!

Reasonable priceBug & insect extermination
WilliamLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Brent does a good job for us! He is friendly and professional. He is concerned about customer satisfaction and doing a good job. He puts forth his best effords and promises to return if we see signs of additional insects.

Paid $40–60Reasonable priceBee exterminationBug & insect exterminationHornet & wasp extermination+ Value
SusanLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Brandon did an outstanding job with our pest control service today. He was professional, thorough, and informative, ensuring all areas were treated and answering our questions. We're highly satisfied with his service and recommend Proof for effective and courteous pest control solutions.

Reasonable priceBug & insect extermination+ Quality+ Professionalism
Rebecca16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Nick was very friendly and professional! He listened carefully to our concerns and pets and where we had seen mice in the basement. Very impressed!

Bug & insect exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
Adriano1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Brandon was great

Spider exterminationBug & insect extermination
Jeff7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Hey Cody! Thank you for the great service today. Since you have been providing your expertise for our residence, the bees, ants and spiders have moved on to the homes you don't service LOL!

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Show more bug & insect extermination reviews (51 more) →

Price

$81-32% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 71%Overpriced 4%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection111$66–$136
Rodent extermination98$91–$323
Bug & insect extermination91$66–$146
Hornet & wasp extermination90$99–$282
Spider extermination88$73–$159
Ant extermination55$86–$246
Mosquito extermination31$66–$106
Bee extermination22$191–$426

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