Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

Experts Reviews · Company report
proof. Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%90+12.7Replies to reviews 7%95+6.7Craft & service penalty88−1.2Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

proof. Pest Control

Grand Rapids, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #173Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 700 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.proof. Pest Control is better than 89% of pest control services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.proof. Pest Control is better than 86% of pest control services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.proof. Pest Control is better than 88% of pest control services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.proof. Pest Control is better than 90% of pest control services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.proof. Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.proof. Pest Control is better than 95% of pest control services.A
95

Reviews for your job

Customers hired proof. Pest Control for 8 kinds of job.

proof. Pest Control for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#68 / 159
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Flea & mite extermination”

ErikLocal Guide · 137 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Paul does a fantastic job for us, would highly recommend him and Proof pest control

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Chuck1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Good

Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Joyce5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

My son was home today, not me. However, I’ve always been extremely satisfied with proof’s service. Would and have recommended them.

Spider exterminationFlea & mite exterminationGeneral pest inspection
Lauren8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

First time using Proof and they did wonderful! Cody was very professional and efficient.

Paid $100–120Reasonable priceFlea & mite exterminationMosquito extermination
WendyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Nicholas Decker Did a great job with the house today. He was very informative on his notes. He did send a text when going to the house..

Paid $60–80Bug & insect exterminationFlea & mite exterminationHornet & wasp extermination+ Punctuality+ Professionalism
Tonya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon done an Amazing job explaining the treatment plan and how all this would work with my current pest issue. He also assured me that he would do random checks for any rodent activity. I’m grateful to have him assist with this issue and hope it be resolved soon!

Paid $140–160Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon C. came today to do our flea and tick treatment but I showed him what I think is a huge wasps nest in my tree! Brandon said hes on it. Brandon went above and beyond to get the job done! Thank you so much for Brandon’s hard work.

Reasonable priceHornet & wasp exterminationFlea & mite extermination
Deborah16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon does a very good job his attention to detail is amazing and he does a great work.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
AmandaherLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andrea was really thorough with explaining everything prior to treatment. She was honest and professional. I felt comfortable with the entire process & had no questions after she left. We’re hopeful this will take care of the pest we’ve been dealing with.

Cockroach exterminationFlea & mite exterminationHornet & wasp extermination+ Professionalism
Jessie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Andrea was very professional. She seems like an employee that actually is invested in her work and is competent and takes it seriously and did a thorough job. She was also cautious about any animals in the house and to make sure they were gone.

Flea & mite extermination+ Responsiveness+ Punctuality+ Quality
Brett3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Hornet & wasp exterminationFlea & mite exterminationService not listed
EdwardLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection

Price

$81-32% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 71%Overpriced 4%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection111$66–$136
Rodent extermination98$91–$323
Bug & insect extermination91$66–$146
Hornet & wasp extermination90$99–$282
Spider extermination88$73–$159
Ant extermination55$86–$246
Mosquito extermination31$66–$106
Bee extermination22$191–$426

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