Experts Reviews · Company report
proof. Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%90+12.7Replies to reviews 7%95+6.7Craft & service penalty88−1.2Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

proof. Pest Control

Grand Rapids, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #173Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.9★ from 700 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.proof. Pest Control is better than 89% of pest control services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.proof. Pest Control is better than 86% of pest control services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.proof. Pest Control is better than 88% of pest control services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.proof. Pest Control is better than 90% of pest control services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.proof. Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.proof. Pest Control is better than 95% of pest control services.A
95

Reviews for your job

Customers hired proof. Pest Control for 8 kinds of job.

proof. Pest Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.91
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$99–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 206
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 91 Google reviews tagged “Hornet & wasp extermination” · showing 20

AllanLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Tech was on time and provided 30 minute advance notice of arrival. Excellent communication of service and great performance of services. I am extremely impressed with my services and am very grateful that I called this company for service. I have had two other companies in the past four years and haven’t seen such a…

Paid $200+Reasonable priceHornet & wasp exterminationSpider exterminationMosquito extermination
Robert12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Paul was very professional, and did a great job

Paid $200+Reasonable priceHornet & wasp extermination
M6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

He was very careful to avoid places we asked him to avoid.

Reasonable priceBug & insect extermination+ Value
Ila3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Steve was very courteous and helpful to get me the service I needed.

Paid $200+Reasonable priceHornet & wasp exterminationAnt extermination
Carolyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Steven is always prompt and reliable. It's nice to see his friendly face. He takes pride in his work. I don't feel like I need to check on his work, and he always does a good job.

Paid $80–100Reasonable priceHornet & wasp exterminationGeneral pest inspectionMosquito extermination
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

All good...thanks!

Paid $40–60Reasonable priceHornet & wasp exterminationRodent extermination
Kristine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very professional and friendly and informative

Great priceHornet & wasp extermination
Conor12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had an underground hornets nest and after one treatment they seem to be gone. Proof scheduled a follow up appointment to double check the area. Would definitely recommend!

Paid $160–180Great priceHornet & wasp extermination
Gary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They gave us an appointment time for their service. Paul called that morning to let us know when he would be here. He was courteous and answered all of my questions. He even found an additional yellow jacket nest in addition to the 2 we called about. I decided to change from a one time visit to a one year…

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
Lewis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very fast and efficient

Paid $180–200Reasonable priceHornet & wasp extermination
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Steve was excellent! He was thorough and thoughtful. We appreciate his professionalism and assistance!

Hornet & wasp exterminationRodent exterminationGeneral pest inspection
Eileen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

very nice, knowledgeable and friendly!

Paid $180–200Reasonable priceHornet & wasp extermination
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great customer service!

Hornet & wasp exterminationSpider exterminationBug & insect extermination
elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great service and Cody arrived on time and completed all tasks I asked for A+

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Dianne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jaivyn was very personable and knew what he was doing. No one got stung. Would definitely recommend Proof.

Paid $140–160Great priceHornet & wasp extermination
Stacey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Does an amazing job. Very professional

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Joni5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

technician was friendly and nice. He was attentive to my concerns. He finished the work quickly.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent extermination
ErikLocal Guide · 137 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Paul does a fantastic job for us, would highly recommend him and Proof pest control

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Merrily6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

He did a good job but I will need help after some work is done on basement to see if all openings are addressed to help solve mouse problem. He said he would put a note to have someone return in 5 weeks.

Hornet & wasp extermination+ Value
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service.

Hornet & wasp extermination

Show more hornet & wasp extermination reviews (71 more) →

Price

$81-32% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 71%Overpriced 4%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection111$66–$136
Rodent extermination98$91–$323
Bug & insect extermination91$66–$146
Hornet & wasp extermination90$99–$282
Spider extermination88$73–$159
Ant extermination55$86–$246
Mosquito extermination31$66–$106
Bee extermination22$191–$426

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