Experts Reviews · Company report
proof. Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

proof. Pest Control

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 3,194 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.proof. Pest Control is better than 92% of pest control services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.proof. Pest Control is better than 88% of pest control services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.proof. Pest Control is better than 96% of pest control services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.proof. Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.proof. Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.proof. Pest Control is better than 89% of pest control services.A
89

Reviews for your job

Customers hired proof. Pest Control for 8 kinds of job.

proof. Pest Control for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 64
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Bed bug extermination” · showing 20

Yolanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I just want to say that Michael Moore is an excellent service provider. He comes on time, he listens to your concerns and gives you the best advice on what needs to be done. I truly appreciate Michael.

Paid $200+Reasonable priceBed bug extermination
HemansuLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Neil was very helpful and knowledgeable. Performed his tasks both indoor and outdoor with minimal mess, was very professional and friendly.

Paid $140–160Hornet & wasp exterminationSpider exterminationMosquito extermination
LiSa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service and results. Used many years.

Reasonable priceHornet & wasp exterminationTermite inspectionTermite extermination
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Nelson had good advice for us on how to proceed after he treated our home for bed bugs.Scott did our second treatment and was very patient and answered all our questions and concerns. Our stubborn bedbug warranted a third treatment which was handled by Russell. Like Nelson and Scott, Russell made sure our questions…

Bed bug extermination+ Responsiveness+ Quality+ Professionalism
Greg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tim did a great job on our first appointment. He was easy to reach and ask questions, I was not home at the time and when I got back home I found things just as they should have been. Bee hive removed and siding cleaned. Thank you. Greg

Ant exterminationBed bug exterminationBee extermination
IsabelleLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve had nothing but great service from the technicians from Proof. It was such a pleasure having Mr. Emmanuel Bourdeau servicing my home today. He was very kind, accommodating, attentive, and professional.

Bed bug exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
Dave16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were able to come early

Ant exterminationBed bug exterminationHornet & wasp extermination+ Professionalism+ Value
PhyllisLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josue is very professional and text me prior to his arrival. He thoroughly completed all my requirements/requests. Great job as always! Phyllis

Ant exterminationBed bug exterminationBee extermination+ Professionalism
Tammy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Garrett and Ricky M were just AMAZING, they both were so understanding with our situation on the mornings that they each came for our services (each tech was here at different times, they did our 2 services). I HIGHLY HIGHLY recommend Proof Pest Control to everyone!

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Tammy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly Recommend proof. Pest Control! Our service guy was really good and understanding with my family. I can never say thank you enough for helping us eradicate the nasty bugs!

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Tony13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very satisfied with service. The tech is very professional and personable. I highly recommend this company’s service.

Bed bug extermination+ Responsiveness+ Quality+ Professionalism
Joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Just finishing up when i arrived home spent extra tie explaining what he did....very pleased with his work.....5 STARS !!! and Thank you.

Ant exterminationBed bug exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
EstherLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My daughter was home and the inspector handle the entire process professionally. I am very pleased with the work that was done. I would strongly recommend them to anyone who needs this kind of work.

Ant exterminationBed bug exterminationFlea & mite extermination
Eve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I recommend Lisa highly she’s very personable and extremely knowledgeable! Couldn’t be happier thank you!

Bed bug extermination
Dawn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had to get a home where the previous tenants infested treated. Shane Burton was awesome. He explained everything, was courteous and prompt. Most importantly, he rid the house of the unwelcome guests! Very pleased with this company and their employee(s).

Bed bug exterminationFlea & mite extermination
Nierre4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Graydon came out and completed my full house treatment! He was so efficient, friendly, and polite! He took pains to be sure he didn't mishandle my crawl space door and respectfully asked before entering spaces. Wonderful experience and happy to be supporting a local business! :)

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Timothy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Knowledgeable, friendly and efficient. We are very happy with our decision!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Meghann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan was an amazing technician. He took the time to answer all our questions, and was very professional and helpful. Highly recommend!!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Professionalism
Valerie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Joe McRobb was friendly and professional.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
TeresaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Our technician Mitch Blair was excellent. Great customer service and very thorough. We have been using Proof Pest for a while now and I have requested for Mitch to come back (all the other technicians have been great as well). Mitch is knowledgeable and explains in detail what he has or has not found, swept away cob…

Ant exterminationBed bug exterminationCockroach extermination

Show more bed bug extermination reviews (10 more) →

Price

$88-31% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 66%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection422$63–$136
Spider extermination398$73–$168
Hornet & wasp extermination376$106–$282
Ant extermination354$91–$282
Rodent extermination335$103–$371
Bug & insect extermination320$66–$146
Mosquito extermination142$72–$111
Bee extermination112$196–$426

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