Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Google reviewers rate Property Plus 4.9 out of 5 stars based on 128 reviews, with the owner responding to 99% of feedback. Customers frequently praise the company for punctual arrival, clear communication, and assistance with insurance claims during water, fire, and mold restoration projects. However, a small number of low-star reviews criticize specific instances of poor workmanship, billing issues, and project delays that extended beyond a year without completion.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
128 Google reviews we collected
Phrases our text analysis found in 117 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 117 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are not only so helpful but more than punctual to moving the process forward and staying in touch with me along the way.”
“I would absolutely recommend the company along with Nick as a project manager who went beyond my expectations in all I’ve described.”
“They came out very quickly on a Sunday afternoon to diagnose the issue and begin a solution.”
“Did an outstanding job and communicated with my insurance company.”
“We worked with Nick Hamill, who was easy to work with.”
“He was so kind, trustworthy, and again as helpful as anyone could be.”
“…ater mitigation and mold remediation and the price for mitigation is reasonable and affordable.…”
“…additional damages (created by their company) to original claim, poor billing standards, lack of follow through, poor workmanship and/or to stall a pr…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Property Plus - Water and Fire Damage Restoration for 8 kinds of job. Pick one to see what they paid and said.
Brent and his staff are first class. They always put the customer first! I highly recommend them.
I was extremely pleased with the service and personalized experience I had with Property Plus. They are not only so helpful but more than punctual to moving the process forward and staying in touch with me along the way. Nick Hamill is a pleasure to have worked with. He was so kind, trustworthy, and again as…
Brent & co are top notch at what they do. I’d highly recommend reaching out if you find yourself in a sticky situation!
Great experience. Quick response. Courteous staff. Skilled workers. Would highly recommend.
Flood clean up was handled by Nick and a couple of other guys. First of all, they were so respectful to me and of my home. Did an outstanding job and communicated with my insurance company. Took lots of stress off my shoulders.
We highly recommend this company. We worked with Nick Hamill, who was easy to work with. Nick went far above our expectations every step of the process. Great person and company!
| Job | Reviews | Category typical |
|---|---|---|
| Water damage-related cleanup & repair | 35 | — |
| Fire damage cleanup & repair | 14 | — |
| Mold inspection | 10 | — |
| Water damage-related mold removal | 9 | — |
| Remodeling | 7 | — |
| Flood cleanup | 7 | — |
| Water removal | 7 | — |
| Painting | 6 | — |
4.9 ★★★★★ 128 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Brent and his staff are first class. They always put the customer first! I highly recommend them.
I was extremely pleased with the service and personalized experience I had with Property Plus. They are not only so helpful but more than punctual to moving the process forward and staying in touch with me along the way. Nick Hamill is a pleasure to have worked with. He was so kind, trustworthy, and again as helpful as anyone could be. I would absolutely recommend the company along with Nick as a project manager who went beyond my expectations in all I’ve described.
Thanks Jessica! It was a pleasure helping you with your water damage restoration needs. We truly hope you have a great week!
Brent & co are top notch at what they do. I’d highly recommend reaching out if you find yourself in a sticky situation!
Thank you! We appreciate the positive feedback. We aim to be the local restoration company our community can trust! We hope you have a great week.
Great experience. Quick response. Courteous staff. Skilled workers. Would highly recommend.
Thank you! It has been a pleasure to help you during this time restoring your home. We appreciate the kind words.
Flood clean up was handled by Nick and a couple of other guys. First of all, they were so respectful to me and of my home. Did an outstanding job and communicated with my insurance company. Took lots of stress off my shoulders.
Thank you Wanda! It was our pleasure helping you with your water damage restoration project in your home. Water removal and dealing with insurance can be difficult, but our team and staff are always here if you ever need help! Have a great week!
We highly recommend this company. We worked with Nick Hamill, who was easy to work with. Nick went far above our expectations every step of the process. Great person and company!
We appreciate your feedback. It was our pleasure to help you with your water damage restoration project! Hope you have a great week.
Excellent experience all around! After we had water damage from a dishwasher leak, Property Plus handled everything from the cleanup and drying to the restoration work. Brad and his crew helped us navigate the entire process, and we couldn’t be more pleased with the results. Highly recommended!
Thanks, Ryan. It was a pleasure helping you with your Water Damage Restoration needs! Happy New Year!
Their services came highly recommended and I was very pleased with the job they did on restoring my living room after discovering extensive water and mold damage. Their communication and reassurance throughout the process let me know they wanted our home to be clean and mold free. They were knowledgeable and also mindful of how they moved our furniture. Give them a call for your restoration needs!
Thank you, Kimberly. It was a pleasure helping you with your water damage restoration project. We appreciate all of the great feedback about our team. We always try to get better each and every single week. Have a great weekend!
Property Plus was recommended to us when we noticed a bad dishwasher leak. They came out very quickly on a Sunday afternoon to diagnose the issue and begin a solution. All the people we communicated with during the tear out phase and rebuild phase were great to deal with. Friendly and respectful people along with great ending results.
Thank you Mike and we appreciate the kinds words. It was a pleasure helping you with your water damage mitigation services. We hope you have a great week!
I appreciate companies that communicate well and do what they say they’ll do. This team is organized, professional, and efficient.
Thank you for the feedback! When you have water damage restoration needs or fire damage we are here to help you put things back together. We hope you have a great week!
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Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
