Analyzing 5,886,0405.9M ReviewsFor 16,24716.2K Experts

Experts Reviews · Company report
Property Plus - Water and Fire Damage Restoration logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Property Plus - Water and Fire Damage Restoration

Greenville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 52 property cleanup services · 4.9★ from 128 Google reviews

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Percentile vs other property cleanup services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Property Plus - Water and Fire Damage Restoration is better than 88% of property cleanup services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Property Plus - Water and Fire Damage Restoration is better than 79% of property cleanup services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Property Plus - Water and Fire Damage Restoration is better than 100% of property cleanup services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Property Plus - Water and Fire Damage Restoration is better than 100% of property cleanup services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Property Plus - Water and Fire Damage Restoration is better than 100% of property cleanup services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Property Plus - Water and Fire Damage Restoration is better than 100% of property cleanup services.A
100

Reviews for your job

Customers hired Property Plus - Water and Fire Damage Restoration for 8 kinds of job.

Property Plus - Water and Fire Damage Restoration for water damage-related mold removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Water damage-related mold removal”

KimberlyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Their services came highly recommended and I was very pleased with the job they did on restoring my living room after discovering extensive water and mold damage. Their communication and reassurance throughout the process let me know they wanted our home to be clean and mold free. They were knowledgeable and also…

Mold inspectionMold mitigationWater damage-related cleanup & repair
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Property Plus was recommended to us when we noticed a bad dishwasher leak. They came out very quickly on a Sunday afternoon to diagnose the issue and begin a solution. All the people we communicated with during the tear out phase and rebuild phase were great to deal with. Friendly and respectful people along with great ending results.

Reasonable priceFlood restorationFlood cleanupWater removal
Devin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Property Plus was nothing short of amazing during the time out of our house with Helene- through 9 months of our house being renovated, they were supportive and eager to help us any way they could. We sincerely appreciate Brent, Brad, Dave, Danny, and all the other employees that had part in salvaging our…

Reasonable priceFlood cleanupRoofingWater removal
Faith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were shopping around for a company who would take care of this mold under our kitchen and master sink. We tried a different company at first and were quite nervous with what needed to be done, the person didn't seem to even want to get the work done. After that, we decided to reach out to Property Plus and the…

Mold mitigationWater damage-related cleanup & repairWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Brittany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We called property plus for a shower leak. The leak was repaired followed by water damage cleanup and mold mitigation. From the first phone call with Nick we felt at ease.I can't say enough about how fantastic Luis is.They did an amazing job! You can feel comfortable and confident the job will be done right. I…

Water damage-related cleanup & repairMold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

great management, quick response and very professional. I highly recommend for water or fire damage I couldnt be happier.

Fire damage cleanup & repairWater damage-related cleanup & repairFlooring+ Responsiveness+ Punctuality+ Quality
Les1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great experience with these folks. They were prompt and thorough. I’d recommend them. LW

Fire damage cleanup & repairWater damage-related mold removal+ Responsiveness+ Professionalism
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Mold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Zack5 years ago★★★★★

Rating only, no written review.

Water damage-related cleanup & repairMold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Water damage-related cleanup & repair35—
Fire damage cleanup & repair14—
Mold inspection10—
Water damage-related mold removal9—
Remodeling7—
Flood cleanup7—
Water removal7—
Painting6—

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