ProShield Concrete Coatings logo

ProShield Concrete Coatings

Flooring contractor · Rochester, NY · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 15 garage floor coatingPosition by Experts Score among all companies we track in this category. · better than 64%
5.0 ★★★★★ 77 Google reviews · 24 photos
99%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
51%reviews answered by the owner
Oct 2026latest review

ProShield Concrete Coatings at a glance

Customers consistently praise ProShield Concrete Coatings for its professional communication, punctuality, and reasonable pricing. Reviewers highlight the crew's knowledge, attention to detail, and thorough cleanup after coating garage floors and patios. One minor issue involved a color miscommunication, which was resolved quickly. The company maintains a 5-star rating from 77 reviews, with the owner responding to 51% of them.

  • Google rating: 5.0 out of 5 from 77 reviews (99% five-star).
  • Reviews on this page: 77 Google reviews (64 with written comments, 23 with photos).
  • Owner responses: the business replied to 51% of reviews.
  • Most recent review: October 16, 2026.
  • Service: Garage Floor Coating Company serving Rochester, New York.

Data from Google, last updated November 5, 2026.

Score profile vs other garage floor coating

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability99Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 99 (median 98)Reliability: 99 (median 98)Value: 100 (median 100)Momentum: 100 (median 100)
ProShield Concrete CoatingsGarage Floor Coating median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ProShield Concrete Coatings: 99/100 on this factor. Category median: 98.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ProShield Concrete Coatings: 99/100 on this factor. Category median: 98.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ProShield Concrete Coatings: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ProShield Concrete Coatings: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–

Bar = this company · dark tick = category median.

Star ratings

77 Google reviews we collected

  • 5 stars7699%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 64 written reviews

  • Praise12098%
  • Complaints22%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2039%
  • Reasonable2855%
  • Overpriced00%
  • Not sure36%

Topic share

How often each topic comes up in the written reviews

  • Quality & results3025%
  • Staff & attitude2621%
  • Would recommend2218%
  • Speed & response1512%
  • Price & value1512%
  • Communication97%
  • Honesty & trust54%

What customers talk about

We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They use the highest quality of materials, and do an excellent job.”
  • “Everyone at ProShield is 100% professional and great to talk to and work with!”
  • “I highly recommend ProShield to anyone looking for reliable, skilled flooring installation.”
  • “They were efficient, professional, and completed my flooring installation in a timely manner.”
  • “Their pricing was very reasonable, especially considering the high quality of the work.”
  • “Jon and his team were very communicative about the process and timing of the job.”
  • “The staff is friendly, knowledgeable, trustworthy and professional.”

People customers mention

  • Shane 4 reviews
  • Sammy 3 reviews
  • Jon 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired ProShield Concrete Coatings for 7 kinds of job. Pick one to see what they paid and said.

Recent reviews

EmanuelLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Our experience with Proshield was excellent. Jon and his team were very communicative about the process and timing of the job. Very well run company and competitively priced. Highly recommend!

Reasonable priceEpoxy floor coating
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional, extra care and drying to remove excess moisture from concrete floor. Crew was friendly and explained the process completely. Amazing difference in a 26 year old garage floor beat up by winter parking.

Customer photo from Richard's review
Great priceEpoxy floor coating
DarLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Did a beautiful job. Highly recommend. Great workers - knowledgeable and answered all questions.

Customer photo from Dar's review
Kunal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a great experience with John and ProShield. They were efficient, professional, and completed my flooring installation in a timely manner. Communication was excellent from start to finish, and they kept me informed throughout the entire process. Their pricing was very reasonable, especially considering the high…

Customer photo from Kunal's reviewCustomer photo from Kunal's reviewCustomer photo from Kunal's review
Epoxy floor coating
SamanthaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The staff is friendly, knowledgeable, trustworthy and professional. They use the highest quality of materials, and do an excellent job. After comparing prices and quality, I highly recommend going with ProShield. I did two projects with them. My garage and my patio.

Customer photo from Samantha's reviewCustomer photo from Samantha's review
Reasonable priceCommercial floor coating
Robert14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The crew was fast and courteous, and they cleaned up everything. There was no mess whatsoever.

Photos

Customer reviews

5.0 ★★★★★ 77 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Emanuel PaliosLocal Guide · 32 reviewsTotal number of Google reviews Emanuel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our experience with Proshield was excellent. Jon and his team were very communicative about the process and timing of the job. Very well run company and competitively priced. Highly recommend!

  • Price assessment: Reasonable price
  • Services: Epoxy floor coating
Paul3 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everyone at ProShield is 100% professional and great to talk to and work with!

  • Price assessment: Great price
  • Services: Floor refinishing
Response from the owner · 2 months ago

You're the man, Paul! Thank you!!

Richard Wall6 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional, extra care and drying to remove excess moisture from concrete floor. Crew was friendly and explained the process completely. Amazing difference in a 26 year old garage floor beat up by winter parking.

  • Price assessment: Great price
  • Services: Epoxy floor coating
Dar LeneLocal Guide · 18 reviewsTotal number of Google reviews Dar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Did a beautiful job. Highly recommend. Great workers - knowledgeable and answered all questions.

Response from the owner · 2 months ago

Thank you so much for your kind words, recommendation, and for sharing a photo of your finished project! We’re thrilled that you love the results. Thank you for choosing ProShield—the easy choice for beautiful, long-lasting concrete coatings!

Kunal Chadha3 reviewsTotal number of Google reviews Kunal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with John and ProShield. They were efficient, professional, and completed my flooring installation in a timely manner. Communication was excellent from start to finish, and they kept me informed throughout the entire process. Their pricing was very reasonable, especially considering the high quality of the work. The finished floor looks fantastic, and I couldn't be happier with the results. I highly recommend ProShield to anyone looking for reliable, skilled flooring installation.

  • Services: Epoxy floor coating
Response from the owner · 2 months ago

Thank you, Kunal, for your kind words! We appreciate the opportunity to work on this project, as well as at your mother's house. You guys have been a pleasure to work with please pass our name along whenever you can! We appreciate it.

Samantha KohkemperLocal Guide · 18 reviewsTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff is friendly, knowledgeable, trustworthy and professional. They use the highest quality of materials, and do an excellent job. After comparing prices and quality, I highly recommend going with ProShield. I did two projects with them. My garage and my patio.

  • Price assessment: Reasonable price
  • Services: Commercial floor coating
Response from the owner · 2 months ago

Thank you for the review, Samantha! We think your rubberstone patio and flake garage turned out great, and we are happy to hear you had a good experience with us. Please keep us in mind for your basement! :)

Dale1 reviewTotal number of Google reviews Dale has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did an awesome job. Highly recommended this company!

  • Price assessment: Great price
  • Services: Epoxy floor coating
Response from the owner · 2 months ago

Thank you for the awesome review and recommendation! We're so happy you had a great experience with our team. We work hard to make getting a beautiful, durable concrete coating an easy choice, and it means a lot to know we delivered. Thanks again for choosing ProShield—we truly appreciate your support!

Robert Haag14 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The crew was fast and courteous, and they cleaned up everything. There was no mess whatsoever.

Response from the owner · 2 months ago

Thank you for your wonderful review! We're glad our crew made such a great impression with their speed, professionalism, and attention to detail. Leaving your space clean is just as important to us as delivering a beautiful finished floor. Thank you for making ProShield the easy choice—we truly appreciate your trust and support!

Richard PajakLocal Guide · 14 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wow the crew was outstanding I'm time informative. Left everything pretty clean and did a great job.

  • Price assessment: Reasonable price
  • Services: Epoxy floor coating
Response from the owner · 2 months ago

Thanks Rick!

Mike C4 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My floor looks awesome! They did an amazing job. Everyone needs to get this done !

Response from the owner · 2 months ago

Thanks so much! I'm really glad you're happy with how your floor turned out. Hearing that you'd tell everyone to get it done means a lot to us. Thanks for trusting ProShield—we're proud to be the easy choice. Enjoy your new floor!

ProShield Concrete Coatings on Google Maps →

Business details