How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%1+0.2Craft & service 20%90+18Value 10%31+3.1Momentum 8%1+0.1Track record 7%74+5.2Accountability 5%95+4.8Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCOREProtek Roofing & Solar
Better than 10% of roofing contractors · #63 of 70
Protek Roofing & Solar for a/c system repair
Clear ✕All 65 Google reviews tagged “A/C system repair” · showing 40
Aaron was great. Jacob always has been. The whole team is very professional, thorough, and personal. They know what their doing with repairing our previous AC & and the install of a new AC system and all that has followed. I will use them for any/all issues moving forward and will recommend them to anyone.
Great service. Will use in the future and recommend to others.TJ is the best!!
Always on time, always honest, and straightforward with what they are doing!
Always great service, renew the year service.
I cannot recommend this company enough! They repaired our roof after storm damage. Our AC went out in the evening and we called their 24hr service center. We chose not to do emergency services, but they were still able to make it to us the next day at 10am. They fixed our AC in less than an hour. They are very…
UPDATE: Turns out our ac was even worse than we thought. I just can't recommend them enough. they were in and out in 8 hours with a full test and everything set up for county inspection and scheduled the inspection for us. PLEASE save the effort and use Tyler and his crew! Tyler was phenomenal, dealt with my…
Great communication, excellent work!
Respectful with the needs you are looking for. Nice and knowledgeable with the questions you need for your home! Will use again.
Very timely, professional and efficient. Emergency service handled promptly.
Exceptional company! Very responsive and fantastic customer service. The entire process was clear and great quality. I would not trust any other company to care for my home the way protek has done for me over the years. Great shout out to Michelle who is very professional and is passionate to ensure the job is done…
I highly recommend this company. They came out for free for roof damage due to storm and they were also local and very professional!!
Tyler did an amazing job on my A/C repair!!!!!
My A/C broke and Tyler was quick to respond to the call even though it was after hours. He was very polite and professional. Would refer to anyone who needed HVAC!
My grandparents AC was down. A friend recommended using Protek to have it repaired and I’m glad they did! AC is working perfectly again after having someone come out to fix it
Amazing service! Tyler was very prompt and effective in diagnosing the problem and fixing it in a timley fashion. Would highly recommend not only the company but Tyler specifically for any A/C needs!
Protek has been amazing with my AC installation. They are very professional and do quality work! Their employee Chandler did great work and it didn’t take long at all! Wills definitely be using them for all my future AC needs.
Chandler was very helpful and knowledgeable. I will definitely continue to use Protek
Like everyone else in SW Florida, we had significant roof damage post hurricane Ian. Protek responded quickly when called. Came and provided a quote almost immediately. They came back with a fair price, almost 20% lower then 5 other quotes. The roof materials showed up in the driveway a few days later, and the roof…
The technician Tyler Spurgeon is an expert in his craft. He was able to promptly diagnose the problem and get my 17 year old unit blowing cold again. He was very honest and explained everything he was doing. They were prompt and the price was very reasonable. I have two old carrier infinity units that should be…
tyler was on time professional and a pleasure to work with. great gentleman.
I called Protek and spoke with Heather about my AC that was in need of repair. She sent Jacob out and he assessed the problem and gave me estimates. We agreed on a price and he sent out his technicians, Tyler, Sachin, Charlie and Angel. They were all very professional and work extremely hard for 2 days. IM VERY…
Prompt response time- received same day service- courteous employees from the receptionist to the technician.Tyler was awesome. Very professional, knowledgeable and polite. Definitely will use them in the future if needed.
Thank you Tyler for your help! We won’t have a hot house tonight! Much appreciated!
Protek was extremely professional, on time with their service call and effectively fixed the issues with my A/C unit very quickly. Communication was fast as well. I would recommend Protek to friends and family without hesitation. Thanks again Protek!!
Josh was very professional and knowledgeable. Was very patient answering questions. Upfront and honest about prices. Would highly recommend Josh and ProTek. -Allison May
Did a great job repairing our AC. They were able to make it out same day, diagnose the issue and get everything fixed. Thank you Protek!
Tyler was a very good technician, knowledgeable and congenial.
Big papi aka Isaac is so great at his job highly recommend remember to asks for Isaac
Mr. Ysasi came out to our home and repaired our unit when we thought it was doomed. During hard economic times, he was able to suggest a part replacement and saved us. Our unit is old and we know who to call when it finally “kicks the bucket”. It’s Florida, you need a good AC guy you can trust.
Isaac was very attentive & provided good service, would consider using their services again
Dale came out and looked at my a/c, he was very professional and had a great attitude.
Good experience and it's cool again!
Protek dispatched Tyler who came on-time and resolved the problem.
Would def use again
Josh was Awesome!!!
We could not have been happier with the service provided by Protek, more specifically, our technician Josh!! He was friendly, knowledgeable and extremely patient as he checked multiple systems to find the culprit of our problems. Loss of air conditioning is no small problem during Florida summers and his persistence…
Update: 5/25 Josh came by my house today to help update some of my equipment. He could not have been more friendly and professional. These guys are the real deal! Pricing is very fair, too. ———————————————————————— Quickest response time of any repair company I have ever worked with. Alex took the time to explain…
Josh was my AC technician he was a very professional a very knowledgeable and I highly recommend him and this company. A+
Josh was really awesome had a bad experience with first company. Protek was my second opinion and I went with them because how knowledgeable Josh was and showed me data the first company did not do.
We got our A/C yearly maintenance by Josh and a new thermostat installed by Chandler and both techs were very helpful and professional. Also, I like the way they keep you updated via text with details about your appointment. We definitely recommend this company.
vs category
Blue = Protek, grey = roofing contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%1+0.2Craft & service 20%90+18Value 10%31+3.1Momentum 8%1+0.1Track record 7%74+5.2Accountability 5%95+4.8Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
