Our verdict: mixed — #63 of 70 roofing contractors, better than 10%. Customers single out its accountability and craft & service; momentum is where it trails.
👍 Strengths
Accountability — better than 95% of peers
Craft & service — better than 90% of peers
Track record — better than 74% of peers
👎 Watch-outs
Satisfaction — 2th percentile
Reliability — 1th percentile
Momentum — 1th percentile
Price $$$: 7% above typical
Need a specific job done? See what customers paid and said about it here.
65 customers reviewed a a/c system repair job here and rated it 5.00★. For this job it ranks #1 of 1 roofing contractors we track.
All 65 Google reviews tagged “A/C system repair” · showing 60
RandyLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Aaron was great. Jacob always has been. The whole team is very professional, thorough, and personal. They know what their doing with repairing our previous AC & and the install of a new AC system and all that has followed. I will use them for any/all issues moving forward and will recommend them to anyone.
InstallationA/C system repair+ Responsiveness+ Quality+ Professionalism
Dana9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Great service. Will use in the future and recommend to others.TJ is the best!!
A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
AngelaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Always on time, always honest, and straightforward with what they are doing!
A/C system maintenanceA/C system repairHVAC duct & vent repair
LuisaLocal Guide · 111 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Always great service, renew the year service.
HVAC system repairA/C system maintenanceA/C system repair
Aurora5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
I cannot recommend this company enough! They repaired our roof after storm damage. Our AC went out in the evening and we called their 24hr service center. We chose not to do emergency services, but they were still able to make it to us the next day at 10am. They fixed our AC in less than an hour.
They are very…
HVAC system maintenanceA/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
A.Local Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
UPDATE: Turns out our ac was even worse than we thought. I just can't recommend them enough. they were in and out in 8 hours with a full test and everything set up for county inspection and scheduled the inspection for us. PLEASE save the effort and use Tyler and his crew!
Tyler was phenomenal, dealt with my…
A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Quality+ Professionalism
ZavierLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great communication, excellent work!
A/C system repair
BriannaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Respectful with the needs you are looking for. Nice and knowledgeable with the questions you need for your home! Will use again.
A/C system repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Cesar11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Very timely, professional and efficient. Emergency service handled promptly.
A/C system repair
Keilin2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Exceptional company! Very responsive and fantastic customer service. The entire process was clear and great quality. I would not trust any other company to care for my home the way protek has done for me over the years. Great shout out to Michelle who is very professional and is passionate to ensure the job is done…
A/C system repairRoof repair+ Quality+ Professionalism+ Value
MichaelLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I highly recommend this company. They came out for free for roof damage due to storm and they were also local and very professional!!
A/C system maintenanceGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
Daniela3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Tyler did an amazing job on my A/C repair!!!!!
A/C system repair+ Quality+ Professionalism
Alicia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
My A/C broke and Tyler was quick to respond to the call even though it was after hours. He was very polite and professional. Would refer to anyone who needed HVAC!
A/C system repair+ Responsiveness+ Punctuality+ Quality
SarahLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
My grandparents AC was down. A friend recommended using Protek to have it repaired and I’m glad they did! AC is working perfectly again after having someone come out to fix it
A/C system repair+ Punctuality+ Quality+ Professionalism
Sierra8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Amazing service! Tyler was very prompt and effective in diagnosing the problem and fixing it in a timley fashion. Would highly recommend not only the company but Tyler specifically for any A/C needs!
A/C system repair+ Responsiveness+ Punctuality+ Quality
Trevor3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Protek has been amazing with my AC installation. They are very professional and do quality work! Their employee Chandler did great work and it didn’t take long at all! Wills definitely be using them for all my future AC needs.
A/C system repair+ Responsiveness+ Punctuality+ Professionalism
Mandy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Chandler was very helpful and knowledgeable. I will definitely continue to use Protek
A/C system maintenanceA/C system repair+ Punctuality+ Professionalism
DennisLocal Guide · 92 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Like everyone else in SW Florida, we had significant roof damage post hurricane Ian. Protek responded quickly when called. Came and provided a quote almost immediately. They came back with a fair price, almost 20% lower then 5 other quotes. The roof materials showed up in the driveway a few days later, and the roof…
A/C system repairRoof installation+ Responsiveness+ Punctuality+ Quality
ELOY2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
The technician Tyler Spurgeon is an expert in his craft. He was able to promptly diagnose the problem and get my 17 year old unit blowing cold again. He was very honest and explained everything he was doing. They were prompt and the price was very reasonable. I have two old carrier infinity units that should be…
A/C system repair
Dawn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
tyler was on time professional and a pleasure to work with. great gentleman.
A/C system repair+ Responsiveness+ Punctuality+ Quality
Laura3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
I called Protek and spoke with Heather about my AC that was in need of repair. She sent Jacob out and he assessed the problem and gave me estimates. We agreed on a price and he sent out his technicians, Tyler, Sachin, Charlie and Angel. They were all very professional and work extremely hard for 2 days. IM VERY HAPPY WITH THE RESULTS.
Attic ventingAttic venting installationHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Jamey6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Prompt response time- received same day service- courteous employees from the receptionist to the technician.Tyler was awesome. Very professional, knowledgeable and polite. Definitely will use them in the future if needed.
A/C system repair+ Responsiveness+ Punctuality+ Professionalism
Leslie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Thank you Tyler for your help! We won’t have a hot house tonight! Much appreciated!
A/C system repair+ Responsiveness+ Punctuality+ Quality
Cody4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Protek was extremely professional, on time with their service call and effectively fixed the issues with my A/C unit very quickly. Communication was fast as well. I would recommend Protek to friends and family without hesitation.
Thanks again Protek!!
A/C system repair+ Responsiveness+ Punctuality+ Quality
Allison5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Josh was very professional and knowledgeable. Was very patient answering questions. Upfront and honest about prices. Would highly recommend Josh and ProTek. -Allison May
A/C system repair+ Quality+ Value
Will7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Did a great job repairing our AC. They were able to make it out same day, diagnose the issue and get everything fixed. Thank you Protek!
A/C system repair+ Responsiveness+ Punctuality+ Quality
Bonnie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
Tyler was a very good technician, knowledgeable and congenial.
A/C system repairService not listed+ Responsiveness
Sarah1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Big papi aka Isaac is so great at his job highly recommend remember to asks for Isaac
Joshua9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Mr. Ysasi came out to our home and repaired our unit when we thought it was doomed.
During hard economic times, he was able to suggest a part replacement and saved us. Our unit is old and we know who to call when it finally “kicks the bucket”. It’s Florida, you need a good AC guy you can trust.
A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Gerardo2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Isaac was very attentive & provided good service, would consider using their services again
A/C system maintenanceA/C system repair+ Quality
chelsee8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Dale came out and looked at my a/c, he was very professional and had a great attitude.
A/C system repair+ Professionalism
Darryln4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Good experience and it's cool again!
A/C system repair+ Responsiveness+ Punctuality
HeatherLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
Protek dispatched Tyler who came on-time and resolved the problem.
A/C system repair
Holley3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Would def use again
A/C system repair+ Responsiveness+ Punctuality+ Quality
Ella2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Josh was Awesome!!!
A/C system repair+ Responsiveness+ Punctuality+ Quality
Katherine1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
We could not have been happier with the service provided by Protek, more specifically, our technician Josh!! He was friendly, knowledgeable and extremely patient as he checked multiple systems to find the culprit of our problems. Loss of air conditioning is no small problem during Florida summers and his persistence…
A/C system repair+ Responsiveness+ Punctuality+ Quality
Max11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
Update: 5/25 Josh came by my house today to help update some of my equipment. He could not have been more friendly and professional. These guys are the real deal!
Pricing is very fair, too.
————————————————————————
Quickest response time of any repair company I have ever worked with. Alex took the time to explain…
A/C system repairHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
blondiegoldie17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Josh was my AC technician he was a very professional a very knowledgeable and I highly recommend him and this company. A+
A/C system repair+ Responsiveness+ Punctuality+ Quality
Nancy7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Josh was really awesome had a bad experience with first company. Protek was my second opinion and I went with them because how knowledgeable Josh was and showed me data the first company did not do.
A/C system repair+ Responsiveness+ Punctuality+ Quality
Lorena16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
We got our A/C yearly maintenance by Josh and a new thermostat installed by Chandler and both techs were very helpful and professional. Also, I like the way they keep you updated via text with details about your appointment. We definitely recommend this company.
A/C system repair
Jon4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
Excellent service and quality work. Anthony helped every step of the way and made sure we were aware of every little detail. Even went above and beyond to help with the paperwork for our insurance company. Would definitely recommend giving them a call when you need your roof done. Also had an AC issue a couple weeks…
A/C system repairRepair HVACRoof inspection+ Responsiveness+ Punctuality+ Quality
Shabana4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Our AC stopped working suddenly and would not turn on. Chandler and his team from Protek solutions were very efficient and immediately sorted out the issue. He was very helpful when I asked about the different temperature settings and also explained common problems that could occur. Heather was also great and fixed…
A/C system repair+ Responsiveness+ Punctuality+ Quality
Jonny9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
The most professional and knowledgeable AC repair company that I have come into contact with in my lifetime. Josh was able to fix a problem with my AC that 3 other companies could not.
A/C system repair+ Punctuality+ Quality+ Professionalism
akole494 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
I ran into an issue with my condo HOA which required me to need assistance fixing my A/C unit ASAP. Alex Hoffman was there extremely fast and fixed the issue. I was very happy with the service and signed up for their yearly plan as well to make sure my A/C is always taken care of.
A/C system repair+ Quality+ Professionalism+ Value
Brianna2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Quality service and most importantly honest !
Since our service we have referred Protek to our friends, family and neighbors.
10 out of 10!
Thanks for the great services guys!
A/C system repair+ Responsiveness+ Punctuality+ Quality
Dan7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Chandler from Protek was prompt and professional and I would recommend him for all services in the future
A/C system repair+ Responsiveness+ Punctuality+ Quality
Davis4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
Woke up to issues with my ac unit. Chandler was able to get right to it and turns out the expansion valve went out and was able to replace it to get me back in action! Thank you protek!
A/C system repairService not listed
GarrettLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Very professional, and on time! Anthony was able to walk the roof and give a thorough inspection on the condition. Alex and Chandler were both very professional and informative during the AC inspection and service. Definitely would recommend them, and going to use again in the near future!
A/C system repairRoof inspection+ Quality+ Professionalism
DirkLocal Guide · 61 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Chandler and Alex are absolutely amazing. They worked together and came out after hours to help me when my a/c went out. Had us up and running before bedtime. THANK YOU!!!
A/C system repair+ Responsiveness+ Punctuality+ Quality
janice4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
The team was great. They explained all the details and answered all of my questions efficiently. The installers were on time and thorough throughout the entire process. Excellent experience overall.
Josh5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
A/C system repair+ Responsiveness+ Punctuality+ Quality
Cade9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
A/C system repair+ Punctuality+ Quality+ Professionalism
Fernando7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
A/C system repair+ Quality
luke1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
A/C system maintenanceInstall ACA/C system repair+ Responsiveness+ Quality+ Professionalism
PAPDFLLocal Guide · 271 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
A/C system repair+ Responsiveness+ Punctuality+ Quality
Greg2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
A/C system repair+ Responsiveness+ Professionalism
Walter4 years ago★★★★★
Rating only, no written review.
A/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
MarissaLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
tomi4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
A/C system repair+ Responsiveness+ Punctuality+ Quality
L3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
A/C system repair+ Responsiveness+ Punctuality+ Quality
Yes by most measures: 4.9★ from 1,060 Google reviews and an Experts Score of 32/100 (grade D), #63 of 70 roofing contractors we track. 8.7% of reviews in the last two years were 1–2★ (category average 1.5%).
How much does Protek Roofing & Solar charge?
Customers reported a typical bill of $11k (middle half $1.1k–$18k), 7% above the roofing contractors median of $10k.
What do customers hire Protek Roofing & Solar for?
Mostly roof installation (108), a/c system repair (65), roof repair (48), a/c system maintenance (48).
Does the owner respond to complaints?
The owner replied to 91% of 1–3★ reviews (category: 75%).
