Analyzing 7,509,6067.5M ReviewsFor 21,16221.2K Experts

Proud Security Guards, Inc. logo

Proud Security Guards, Inc.

Security guard service · Santa Clara, CA · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 36 security guard servicesPosition by Experts Score among all companies we track in this category. · better than 86%
5.0 ★★★★★ 24 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
50%reviews answered by the owner
Apr 2026latest review
📞 Call (916) 532-2634Request a call back

Proud Security Guards, Inc. at a glance

Google users rate Proud Security Guards, Inc. five out of five stars based on twenty-four reviews, noting that the owner responded to half of the feedback. Customers consistently describe the security guards as professional, punctual, and highly alert across office, warehouse, and private event settings. Recurring themes include reliable communication, affordable pricing, and customized service plans that meet specific client needs. No low-star reviews are provided to identify common criticisms.

  • Google rating: 5.0 out of 5 from 24 reviews (100% five-star).
  • Reviews on this page: 24 Google reviews (22 with written comments).
  • Owner responses: the business replied to 50% of reviews.
  • Most recent review: April 6, 2026.
  • Service: Security Guard Company serving Santa Clara, California.

Data from Google, last updated October 26, 2026.

Score profile vs other security guard services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction98Reliability97Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 98 (median 89)Reliability: 97 (median 89)Momentum: 100 (median 100)
Proud Security Guards, Inc.Security Guard Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Proud Security Guards, Inc.: 98/100 on this factor. Category median: 89.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Proud Security Guards, Inc.: 97/100 on this factor. Category median: 89.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Proud Security Guards, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
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Bar = this company · dark tick = category median.

Star ratings

24 Google reviews we collected

  • 5 stars24100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 22 written reviews

  • Praise33100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1442%
  • Honesty & trust721%
  • Speed & response412%
  • Would recommend412%
  • Quality & results39%
  • Price & value13%

What customers talk about

We read 22 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The guards are professional, punctual and highly alert”
  • “I highly recommend them to anyone looking for dependable and trustworthy security services.”
  • “Their team was prompt, courteous, and highly trained.”
  • “I would definitely recommend their services to anyone looking for top-quality security.”
  • “Great service and top notch customer service, the Guards were very professional and well trained.”
  • “Affordable, reliable and all around a very good company.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Sayeed3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great security team and highest security service standard I will definitely hire them anytime I needed security service definitely.

Jasmine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service and top notch customer service, the Guards were very professional and well trained. Highly recommended!!!!

Sami1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I highly recommend them to anyone looking for dependable and trustworthy security services. They’re definitely a company I’ll hire again!

MoLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I was very satisfied with their service and professionalism. Highly recommended!!

Mob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Best security service around. Kind and strong people, elite staff. Always take good care of my business.

Arash3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very professional company. Affordable, reliable and all around a very good company.

Compare with

Photos

Customer reviews

5.0 ★★★★★ 24 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Sayeed Mahmood Montazeri3 reviewsTotal number of Google reviews Sayeed has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great security team and highest security service standard I will definitely hire them anytime I needed security service definitely.

Response from the owner · 6 months ago

Thank you, Sayeed!

Abelkipchirchir1 reviewTotal number of Google reviews Abelkipchirchir has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you were glad our team to keep you safe and comfortable

Daudi Eregae1 reviewTotal number of Google reviews Daudi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The guards are professional, punctual and highly alert

Owen papichulo1 reviewTotal number of Google reviews Owen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Talk of good services? Yes, these are the guys.

Jasmine2 reviewsTotal number of Google reviews Jasmine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and top notch customer service, the Guards were very professional and well trained. Highly recommended!!!!

Sami Yousaf1 reviewTotal number of Google reviews Sami has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend them to anyone looking for dependable and trustworthy security services. They’re definitely a company I’ll hire again!

Mo NoorzaiLocal Guide · 19 reviewsTotal number of Google reviews Mo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was very satisfied with their service and professionalism. Highly recommended!!

Ayaan Prasad5 reviewsTotal number of Google reviews Ayaan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good work

Mob2 reviewsTotal number of Google reviews Mob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best security service around. Kind and strong people, elite staff. Always take good care of my business.

Yaser Safdari6 reviewsTotal number of Google reviews Yaser has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good company

Proud Security Guards, Inc. on Google Maps →

Business details

  • Address: 2845 Moorpark Ave #206, San Jose, CA 95128
  • Phone: (916) 532-2634
  • Service area: Santa Clara, CA