Analyzing 6,599,9706.6M ReviewsFor 18,33318.3K Experts

Experts Reviews · Company report
Providence Plumbing of the Carolinas LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%99+24Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Providence Plumbing of the Carolinas LLC

Holly Springs, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 5.0★ from 128 Google reviews

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Report card

Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Providence Plumbing of the Carolinas LLC is better than 95% of dishwasher repair services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Providence Plumbing of the Carolinas LLC is better than 99% of dishwasher repair services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Providence Plumbing of the Carolinas LLC is better than 99% of dishwasher repair services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Providence Plumbing of the Carolinas LLC is better than 96% of dishwasher repair services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Providence Plumbing of the Carolinas LLC is better than 100% of dishwasher repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Providence Plumbing of the Carolinas LLC is better than 100% of dishwasher repair services.A
100

Reviews for your job

Customers hired Providence Plumbing of the Carolinas LLC for 8 kinds of job.

Providence Plumbing of the Carolinas LLC for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$800–900
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$760
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Plumbing leak detection”

trudyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

If you are looking for expert, friendly service for your plumbing needs Providence Plumbing of the Carolinas is the only company you need to call....within 2 hrs of calling an explaining my dilemma the plumber was here, assessed an thoroughly explained what needed to be done an quoted a very reasonable…

Paid $200–400Great pricePlumbing leak detection
Ray6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Quick and professional service. Very pleased for sure.

Paid $600–800Not surePlumbing leak detection
Ronald8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Seth is a consumate professional and certainly an expert in his field. I truly appreciated his efficiency in diagnosing and correcting the problems we encountered. Would definately use Providence again based on his skills and approachable demeanor. Thanks Seth, was a pleasure meeting you.

Paid $200–400Reasonable priceDrain cleaningPlumbing leak detection
Jacqueline7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I've had several plumbing experiences with different services in Cameron and Wilson, NC. By far, Providence is the best all around! I'm not sure if Providence goes as far as Wilson, though. The first time I used their service in Cameron, Michael and Seth did an amazing job installing my master bath vanity, extending…

Paid $1,000–1,200Great pricePlumbing leak detectionPlumbing pipe repair
JoshuaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My wife called because we had a leak. They told us they would be out between 6-8pm. They just called at 7:50pm to inform us no one would be coming out because of an emergency. We were very upset, told them not to worry about coming and called another plumber to come out this morning. Michael (the owner) called my…

Paid $1–200Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Quick response, very nice Technician, will definitely use again

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repair
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great guy, very professional , thank-you for a job well done.

Paid $500–600Not surePlumbing leak detection
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They were very professional and did great work. They arrive on time and worked to resolve my leak. Additionally, they provided a connection for restoration services.

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repair
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Michael was very professional and friendly and fixed my outdoor plumbing problem. I've found my local plumber if needed again.

Paid $800–900Reasonable pricePlumbing leak detectionSewer repair
Diane9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Will my moms.water just cut off and it was a water leak it was real mess ,we went to cut off water and the handle was old and rusty I didn't know what to do .I called Providence plumbing and I Lady picked up I told her what my problem was and she got someone ,was her brother on it they didn't waste time at all…

Paid $800–900Reasonable pricePlumbing leak detection
C2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tyler was responsive and very easy to work with. He was able to address the problem right away.

Plumbing leak detection
Trusha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I called Providence Plumbing to help look for a leak at my house, not only were they quick to arrive, but their leak detection service was extremely thorough and professional. They communicated everything they were doing. Additionally they also provided education on how to prevent our pipes from freezing during the…

Great pricePlumbing leak detection
K5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tyler and team were incredible to deal with, especially considering I called them at 5:30am on a Saturday with a water leak in my house. Prior toTyler’s arrival I received multiple communications with his ETA to my residence. Tyler was very professional/personable and was able to locate the root cause of the leak…

Paid $200–300Great pricePlumbing leak detectionPlumbing pipe repair
Kimberly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Daniel was very courteous and professional. Great job!!

Plumbing leak detectionPlumbing pipe repair+ Punctuality+ Quality

Price

$466+59% vs typical dishwasher repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 54%Overpriced 3%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair20$376–$1.2k
Water heater installation15$1.2k–$2.8k
Plumbing leak detection14$295–$760
Faucet repair11$236–$654
Drain cleaning6$37–$366
Faucet installation6—
Water heater repair5—
Toilet installation3—

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