Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Customers frequently describe PSH Floorcare technicians as punctual, professional, and efficient when handling carpet, rug, and tile cleaning services. Reviewers note the company's flexibility with scheduling changes and its clear communication regarding processes and pricing. While most feedback is positive, isolated complaints mention minor property damage during cleaning and dissatisfaction with the cost-to-result ratio for specific rug treatments.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
309 Google reviews we collected
Phrases our text analysis found in 240 written reviews
Price verdicts customers left with their Google review
Middle half of what 19 customers paid ($247–$809) · gold mark = category median.
How often each topic comes up in the written reviews
We read 240 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was polite and efficient and respectful of my furniture.”
“Frank did an excellent job of removing an oil and water stain on our linen covered footboard.”
“An excellent job was done in cleaning the shower; however, the corner of a wall was slightly damaged with the cleaning.”
“Responsive and knowledgeable, and the guys were timely and quick!”
“I would recommend them to anyone needing to have furnishings or floors cleaned.”
“He showed me around the shop and thoroughly explained their process and equipment.”
“They showed up on time, did a great job, and were very affordable!”
“PSH Floorcare is wonderful - extremely knowledgable, reliable, and efficient.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired PSH Floorcare for 6 kinds of job. Pick one to see what they paid and said.
Frank did an excellent job of removing an oil and water stain on our linen covered footboard. He was prompt, professional and efficient. Kandice was very helpful in scheduling the appointment as we had to change the date several times. We would definitely use them again!
Great experience getting our wool carpet cleaned. Responsive and knowledgeable, and the guys were timely and quick!
This is a wonderful family owned company! They cleaned my outdoor cushions in the Spring and did a great job! Also, cleaned my bar stools a couple of weeks ago and they look like new! I would highly recommend using their services! They a very friendly.
Super friendly service, and they did an amazing job with our carpet. They managed to get every last stain out of our two kids’ bedrooms. I would highly recommend this company!
PSH was very responsive, professional, and timely. They did great work, and our carpet looks so fresh. We would highly recommend them!
PSH flooring did an excellent job. They arrived on time and were professional and knowledgeable.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 57 | — |
| Area rug cleaning | 49 | — |
| Pet stain & odor removal | 39 | — |
| Upholstery cleaning | 24 | — |
| Carpet steam cleaning | 15 | $107–$247 |
| Drapes & curtain cleaning | 2 | — |
5.0 ★★★★★ 309 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Thanks for providing great service!
We’re thrilled you enjoyed your experience! Consistency is what we strive for every day, but we are always looking for ways to improve. We look forward to welcoming you back again soon.
PSH cleaned an oriental rug and some carpet that had pet urine. They willingly came back for a second application on the carpet. I am very satisfied with the results. They were prompt and very pleasant. I will call them next time I need rug/carpet cleaning services.
We are so happy we could get those carpets back in shape for you! Thanks for the kind words—your feedback helps us keep improving. We look forward to working with you again! 😊
I had a very pleasant experience with the PSH person who came to clean my rug. He was polite and efficient and respectful of my furniture. I would recommend them to anyone needing to have furnishings or floors cleaned.
PSH & Frank are amazing! They did such a good job on the home I’m selling! They got these floors looking almost new! Thank you!
Thanks for the great feedback! We're so glad PSH and Frank could make your floors shine. We always aim for top-notch quality and efficiency to get the job done right.
Couldn’t be happier with our cleaning job. We had to reschedule at the last minute and they were very flexible. Highly recommend.
We're so thrilled to hear you were happy with your cleaning! Flexibility is important to us, and we appreciate you sharing your positive experience. Thanks for the recommendation!
Frank did an excellent job of removing an oil and water stain on our linen covered footboard. He was prompt, professional and efficient. Kandice was very helpful in scheduling the appointment as we had to change the date several times. We would definitely use them again!
We're so glad to hear Frank and Kandice provided such a positive experience! It's wonderful that we could accommodate your scheduling needs and achieve great results on your footboard. We look forward to serving you again!
Great experience getting our wool carpet cleaned. Responsive and knowledgeable, and the guys were timely and quick!
That's wonderful to hear! We're so glad you had a great experience and that our team met your expectations. We're always looking for ways to improve, so we appreciate you sharing your feedback!
Frank at PSH was amazing! I had the best experience. He showed me around the shop and thoroughly explained their process and equipment. Frank is very passionate about what he does and it shows. My 80 year old Persian rug came out looking better than I ever expected. Will always use PSH from now on.
That's fantastic to hear! We're so proud Frank could give you such a great experience and amazing results for your rug. We're always striving to improve, so thanks for the awesome feedback!
This is a wonderful family owned company! They cleaned my outdoor cushions in the Spring and did a great job! Also, cleaned my bar stools a couple of weeks ago and they look like new! I would highly recommend using their services! They a very friendly.
Wow, thanks a bunch for the fantastic review! 🥰 So happy we could get your cushions and bar stools looking ship-shape. We love making things shine! ✨
Dylan our technician was prompt, courteous, explained everything, and did a great job. Highly recommend.
We're so glad Dylan provided you with such a fantastic experience! Your feedback is incredibly valuable as we continuously strive to improve. Thanks for the high recommendation!
Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
