Experts Reviews · Company report
PSH Floorcare logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%74+5.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

PSH Floorcare

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 50 post construction cleaning · 5.0★ from 309 Google reviews

Report card

Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PSH Floorcare is better than 97% of post construction cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PSH Floorcare is better than 98% of post construction cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PSH Floorcare is better than 100% of post construction cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PSH Floorcare is better than 100% of post construction cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PSH Floorcare is better than 100% of post construction cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PSH Floorcare is better than 74% of post construction cleaning.B
74

Reviews for your job

Customers hired PSH Floorcare for 6 kinds of job.

PSH Floorcare for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 57 Google reviews tagged “General carpet cleaning” · showing 20

Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

PSH cleaned an oriental rug and some carpet that had pet urine. They willingly came back for a second application on the carpet. I am very satisfied with the results. They were prompt and very pleasant. I will call them next time I need rug/carpet cleaning services.

Reasonable priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Jody8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience getting our wool carpet cleaned. Responsive and knowledgeable, and the guys were timely and quick!

Paid $500+Reasonable priceGeneral carpet cleaning
ChelseaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Frank at PSH was amazing! I had the best experience. He showed me around the shop and thoroughly explained their process and equipment. Frank is very passionate about what he does and it shows. My 80 year old Persian rug came out looking better than I ever expected. Will always use PSH from now on.

Customer photo from Chelsea's review
Great priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Dean7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Best carpet cleaning that I have ever experienced! Technicians arrived on time, were courteous and professional. These guys went above and beyond what anyone would expect. I will recommend this company to anyone needing clean, fresh smelling carpets! Great job!

General carpet cleaning
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

PSH was very responsive, professional, and timely. They did great work, and our carpet looks so fresh. We would highly recommend them!

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

We were long overdue for carpet, upholstery and tile cleaning so we hit it all at once. Kandice and Felipe were wonderful to work with and did an excellent job of explaining the process and coordinating the work. Our home has never felt or looked cleaner and with a 2 cat household, that says a lot! The true…

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Terri11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent company and service! I needed someone last minute on a holiday week to clean my mom's carpets and they came to my rescue! They did an excellent job with great communication throughout! Highly recommend!! :)

Paid $250–300Great priceGeneral carpet cleaning
Liz7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They do great work !!! I couldn’t be happier !!!

Upholstery cleaningGeneral carpet cleaningPet stain & odor removal
BrianLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great service and very clean

Paid $250–300Carpet steam cleaningGeneral carpet cleaning+ Punctuality
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Good job. Kind people!

Paid $100–150Reasonable priceGeneral carpet cleaning
Alan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am very pleased with the services provided by PSH Floorcare. Their knowledge of the chemistry of effective stain removal and attention to detail always produces an excellent finished job. I would confidently call on PSH for small stain removal needs or a complete carpet/rug cleaning.

Reasonable priceGeneral carpet cleaningPet stain & odor removal
KimberlyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have used PSH for years to clean both carpets and rugs. They recently cleaned my rug that was heavily stained by pet accidents. They did an excellent job. Stains and odor are gone!! Wouldn’t use anyone else.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Anne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Excellent communication and outstanding service! My carpet hasn’t looked this good since it was first installed. Professional and outstanding in every way. 👍

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Ann6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Felipe was on time, efficient, professional and courteous. Could not be happier with his service. Will continue to use PSH exclusively.

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
john2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent results on 2 nice wood area rugs. They look like new.

General carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience from initial booking to finished service. Will use them again.

General carpet cleaning
Norma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best job ever !!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

PSH did a great job. Got all the "stains' out from pet stains to kid accidents. We will ceartinaly use PSH again!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

PSH Floorcare did a guick professional job and were on time and provided attention to detail. Jay Perkins

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
MarieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

PSH is very professional and courteous. They were recommended to me. They’re not inexpensive, but they managed to get out a stain or two that others previously did not with my carpets. And this will last 12-18 months (longer than with carpet cleaning companies). And they left a bottle of their own stain remover…

General carpet cleaning+ Responsiveness+ Punctuality+ Quality

Show more general carpet cleaning reviews (37 more) →

Price

$474+83% vs typical post construction cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 59%Overpriced 0%Not sure 4%

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