Experts Reviews · Company report
PSH Floorcare logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%74+5.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

PSH Floorcare

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 50 post construction cleaning · 5.0★ from 309 Google reviews

Report card

Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PSH Floorcare is better than 97% of post construction cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PSH Floorcare is better than 98% of post construction cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PSH Floorcare is better than 100% of post construction cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PSH Floorcare is better than 100% of post construction cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PSH Floorcare is better than 100% of post construction cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PSH Floorcare is better than 74% of post construction cleaning.B
74

Reviews for your job

Customers hired PSH Floorcare for 6 kinds of job.

PSH Floorcare for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 57 Google reviews tagged “General carpet cleaning” · showing 40

Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

PSH cleaned an oriental rug and some carpet that had pet urine. They willingly came back for a second application on the carpet. I am very satisfied with the results. They were prompt and very pleasant. I will call them next time I need rug/carpet cleaning services.

Reasonable priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Jody8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience getting our wool carpet cleaned. Responsive and knowledgeable, and the guys were timely and quick!

Paid $500+Reasonable priceGeneral carpet cleaning
ChelseaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Frank at PSH was amazing! I had the best experience. He showed me around the shop and thoroughly explained their process and equipment. Frank is very passionate about what he does and it shows. My 80 year old Persian rug came out looking better than I ever expected. Will always use PSH from now on.

Customer photo from Chelsea's review
Great priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Dean7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Best carpet cleaning that I have ever experienced! Technicians arrived on time, were courteous and professional. These guys went above and beyond what anyone would expect. I will recommend this company to anyone needing clean, fresh smelling carpets! Great job!

General carpet cleaning
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

PSH was very responsive, professional, and timely. They did great work, and our carpet looks so fresh. We would highly recommend them!

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

We were long overdue for carpet, upholstery and tile cleaning so we hit it all at once. Kandice and Felipe were wonderful to work with and did an excellent job of explaining the process and coordinating the work. Our home has never felt or looked cleaner and with a 2 cat household, that says a lot! The true…

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Terri11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent company and service! I needed someone last minute on a holiday week to clean my mom's carpets and they came to my rescue! They did an excellent job with great communication throughout! Highly recommend!! :)

Paid $250–300Great priceGeneral carpet cleaning
Liz7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They do great work !!! I couldn’t be happier !!!

Upholstery cleaningGeneral carpet cleaningPet stain & odor removal
BrianLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great service and very clean

Paid $250–300Carpet steam cleaningGeneral carpet cleaning+ Punctuality
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Good job. Kind people!

Paid $100–150Reasonable priceGeneral carpet cleaning
Alan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am very pleased with the services provided by PSH Floorcare. Their knowledge of the chemistry of effective stain removal and attention to detail always produces an excellent finished job. I would confidently call on PSH for small stain removal needs or a complete carpet/rug cleaning.

Reasonable priceGeneral carpet cleaningPet stain & odor removal
KimberlyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have used PSH for years to clean both carpets and rugs. They recently cleaned my rug that was heavily stained by pet accidents. They did an excellent job. Stains and odor are gone!! Wouldn’t use anyone else.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Anne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Excellent communication and outstanding service! My carpet hasn’t looked this good since it was first installed. Professional and outstanding in every way. 👍

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Ann6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Felipe was on time, efficient, professional and courteous. Could not be happier with his service. Will continue to use PSH exclusively.

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
john2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent results on 2 nice wood area rugs. They look like new.

General carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience from initial booking to finished service. Will use them again.

General carpet cleaning
Norma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best job ever !!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

PSH did a great job. Got all the "stains' out from pet stains to kid accidents. We will ceartinaly use PSH again!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

PSH Floorcare did a guick professional job and were on time and provided attention to detail. Jay Perkins

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
MarieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

PSH is very professional and courteous. They were recommended to me. They’re not inexpensive, but they managed to get out a stain or two that others previously did not with my carpets. And this will last 12-18 months (longer than with carpet cleaning companies). And they left a bottle of their own stain remover…

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Dollie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The gentleman who came to do the carpet cleaning was friendly, knowledgeable and was finished quickly. He did an excellent job.

General carpet cleaning+ Punctuality+ Professionalism+ Value
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tech was friendly, professional, knowledgeable, accommodating!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quick and effective. Great service and got most of the tough spots out or mostly out.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Sally2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

PSH always does an excellent job. And the fresh citrus fragrance is an added bonus. I’ve used them for years.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sherry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

PSH Floorcare cleaned all of the grout in our bathrooms and kitchen. What a difference! They did a great job!

General carpet cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Edwina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They have always been prompt in keeping appointments. The work was excellent. In the past, I have also had an Oriental rug cleaned that they took with them. Finally, I trust their recommendations because a few years ago, I inquired about having a couch cleaned. I was advised that it would be a waste of money…

General carpet cleaning+ Punctuality+ Quality+ Professionalism
Dale3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Very courteous and very anxious to please!!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
T1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent equipment and very prepared technician .Great customer skills .

General carpet cleaning
Stephen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Timely, great communication. Excellent cleaning of severely stained carpets. Exceeded expectations.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Janet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent work!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

PSH did a great job. They were very professional and arrived on time. Our rugs came out beautiful. I highly recommend them.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Frank, I was thoroughly impressed by your crew and service. Miles and Hunter not only did a great job on my carpets, but they did a great job of explaining the process! Yours truly, John M. Heard

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
ShalieaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Felipe and Hunter did and excellent job on our chairs, stairs, and area rug. They arrived on time, and explained everything that they were going to do thoroughly. Excellent service!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Professionalism
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This company rocks!! Support your local hard working Americans!!! Independently owned!!! Company makes promises, identifies real outcomes, and then delivers as promised!! A+++++++++

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
HarryLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The service team arrived on time, were professional & personable. Thorough job was completed.

General carpet cleaning+ Punctuality+ Professionalism
beckyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

On time, very nice men. Miles made sure home was keep clean. I would recommend this business.

General carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Ginger2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used PSH Cleaning several times here at Greg Baudoin Interior Design. They do a great job and are always courteous and prompt! I would highly recommend them for your cleaning needs.

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Felipe and Miles were prompt, courteous and efficient. This is the second time to use their services -- I highly recommend them.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Carolyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional company and carpets and oriental rugs have never looked better. Carolyn

Area rug cleaningGeneral carpet cleaning
Lane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I got lucky finding this company to clean my carpets. This is not the first time I have used them. They do excellent work, are very knowledgeable, and are a nice local family business. I recommend them and their cleaning products too!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more general carpet cleaning reviews (17 more) →

Price

$474+83% vs typical post construction cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 59%Overpriced 0%Not sure 4%

Jobs customers hired them for

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