Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts

Experts Reviews · Company report
PSH Floorcare logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%74+5.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

PSH Floorcare

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 50 post construction cleaning · 5.0★ from 309 Google reviews

📞 Call (901) 572-1049Request a call backWebsite ↗

Report card

Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PSH Floorcare is better than 97% of post construction cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PSH Floorcare is better than 98% of post construction cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PSH Floorcare is better than 100% of post construction cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PSH Floorcare is better than 100% of post construction cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PSH Floorcare is better than 100% of post construction cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PSH Floorcare is better than 74% of post construction cleaning.B
74

Reviews for your job

Customers hired PSH Floorcare for 6 kinds of job.

PSH Floorcare for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Upholstery cleaning”

Patrick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Frank did an excellent job of removing an oil and water stain on our linen covered footboard. He was prompt, professional and efficient. Kandice was very helpful in scheduling the appointment as we had to change the date several times. We would definitely use them again!

Paid $150–200Great priceUpholstery cleaning
Janice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This is a wonderful family owned company! They cleaned my outdoor cushions in the Spring and did a great job! Also, cleaned my bar stools a couple of weeks ago and they look like new! I would highly recommend using their services! They a very friendly.

Paid $250–300Reasonable priceUpholstery cleaning
Heather5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very nice to work with.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

We were long overdue for carpet, upholstery and tile cleaning so we hit it all at once. Kandice and Felipe were wonderful to work with and did an excellent job of explaining the process and coordinating the work. Our home has never felt or looked cleaner and with a 2 cat household, that says a lot! The true…

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

10/10 Will use them again soon! Things look brand new!

Upholstery cleaning
Liz7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They do great work !!! I couldn’t be happier !!!

Upholstery cleaningGeneral carpet cleaningPet stain & odor removal
Sophie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My couch and rug look BRAND NEW again. We are so pleased with their services!

Upholstery cleaningArea rug cleaning
Pat4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Listened to my concerns and explained type of cleaning to be used on two different fabrics. They didn’t make a big mess.

Upholstery cleaning+ Responsiveness+ Quality+ Professionalism
Anne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I recently used PSH to clean some couch pillows that were very soiled. I am both pleased with the results and also grateful for the careful, prompt service. I will use PSH again.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Frank did a fantastic job. He arrived on time, was very professional and our rug and furniture look new again. I would highly recommend PSH.

Area rug cleaningUpholstery cleaningPet stain & odor removal
Stacey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very polite and knowledgeable. My chairs look great again. I'll definitely use PSH again.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
ShalieaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Felipe and Hunter did and excellent job on our chairs, stairs, and area rug. They arrived on time, and explained everything that they were going to do thoroughly. Excellent service!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Professionalism
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This company rocks!! Support your local hard working Americans!!! Independently owned!!! Company makes promises, identifies real outcomes, and then delivers as promised!! A+++++++++

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Ginger2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used PSH Cleaning several times here at Greg Baudoin Interior Design. They do a great job and are always courteous and prompt! I would highly recommend them for your cleaning needs.

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Joan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★

Professional, delivered as promised, honest, sincere. Knows their business. Very pleased.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Lane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I got lucky finding this company to clean my carpets. This is not the first time I have used them. They do excellent work, are very knowledgeable, and are a nice local family business. I recommend them and their cleaning products too!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very accommodating, aiming to please and excellent results for all services‼️

Area rug cleaningUpholstery cleaning
Hallie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This company was the greatest from the initial phone call with Frank the execution by Miles and the finished restorative appearance of my 20+ year old furniture. I don't think I could have been any more surprised or pleased. I saved a ton not having to recover or purchase new!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
falls8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $250–300Great priceUpholstery cleaning
Rosemarie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Upholstery cleaning
Sheri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $500+Reasonable priceUpholstery cleaningArea rug cleaning
Shawna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Ruthie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Upholstery cleaning
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality

Price

$474+83% vs typical post construction cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 59%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning57—
Area rug cleaning49—
Pet stain & odor removal39—
Upholstery cleaning24—
Carpet steam cleaning15$107–$247
Drapes & curtain cleaning2—

Compare with

James Uptown Pressure Washing And Roof Cleaning logoJames Uptown Pressure Washing And Roof CleaningExperts Score 99Memphis · 4.99★Corporate Interior Cleaning LLC logoCorporate Interior Cleaning LLCExperts Score 99Memphis · 4.98★901 Cleaning Solutions logo901 Cleaning SolutionsExperts Score 94Memphis · 4.95★