PLUMBERS · DALLAS, TX
40SCORE

Public Service Plumbers

Better than 32% of plumbers · #61 of 90

4.9★2,007 Google reviews
4.84★last 12 months
2.1%1–2★ in 2 yrs (avg 2.6%)
76%complaints answered

Public Service Plumbers for faucet repair

Clear ✕
Jobs reviewed74
★ on this job4.91
Usually paid$1,000+
Category typical$208–$611
Rank for this job#32 / 76
Said fair93%
★★★★★ Ed · Edited 3 weeks ago

Very professional, right on time, service person very nice and worked fast. In my experience they are not the cheapest but are competitive; you do get what you pay for and they did a great job!

Faucet repairShower repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Robert · Edited 3 months ago

This time I had another service done, another new hot water heater, circulation pump, return line and new outdoor faucet. They did an awesome job and they left everything clean and orderly. Jason was professional. Previous post: Nate, Kyle, Jose and Jason were awesome, have new hot water heater replaced one from…

Reasonable priceWater heater installationPlumbing pipe repairFaucet repair
★★★★★ henry · Edited 5 months ago

Taylor Boatright was my service prover did an excellent job. Very professional and caring.

Paid $1,000+Reasonable pricePlumbing pipe repairFaucet repairFaucet installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Melinda · Edited 8 months ago

I love the Shield Maintenance Program that Public Service Plumbers offers.... each year I get a full plumbing review. After that, I have a nice list of improvements that I can make...I had Jason and Aaron come to complete my list in July. I put in some new faucets, garbage disposal, a Flow Tech system to help with…

Garbage disposal installationFaucet repairWater tank repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Lee · 8 months ago

Frozen outside faucet due to weather. Started leaking with thaw. Jason Alexander was outstanding in fixing the problem.

Paid $500–600Reasonable priceFaucet repairOutdoor plumbing system repairFaucet installation
★★★★★ Marble · Edited 10 months ago

Audie was super helpful and came out late to the house and then back again early in Am to finish the job. Thank you Audie!

Paid $400–500Reasonable priceFaucet repair
★★★★★ Mel · a year ago

PSP is the best of the best!! I unfortunately bought an old house with all sorts of issues & they’ve fixed every one of them! I literally think I’ve met everyone that works for the company & they’re awesome!! Extremely knowledgeable, reasonable, honest & kind. I had to have my entire water & sewer lines replaced…

Great priceToilet repairDrain cleaningPlumbing leak detection
★★★★★ Debrah · a year ago

Jason was able to figure out a way to fix a difficult problem I had on an exterior spigot. And the repair it looked better than when he started! I highly recommend Jason & Public Service Plumbers. I want to acknowledge the schedulers who understood my sense of urgency and worked to get me scheduled for that day,…

Paid $800–900Reasonable pricePlumbing pipe repairFaucet repair
★★★★★ David · a year ago

Used for last 2 years. Very pleased. Consistently honest, responsive and reliable. Excellent Work!

Plumbing pipe repairFaucet repairWater heater repair

vs category

Blue = Public, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.91★ (111 reviews)2024-Q2: 4.88★ (76 reviews)2024-Q3: 4.91★ (107 reviews)2024-Q4: 4.91★ (95 reviews)2025-Q1: 4.94★ (139 reviews)2025-Q2: 4.93★ (137 reviews)2025-Q3: 4.94★ (155 reviews)2025-Q4: 4.95★ (120 reviews)2026-Q1: 4.92★ (151 reviews)2026-Q2: 4.84★ (144 reviews)2026-Q3: 4.73★ (91 reviews)2026-Q4: 4.66★ (35 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$4800% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 25%Reasonable 58%Overpriced 7%Not sure 10%

Score factors

Satisfaction
35
Reliability
43
Craft & service
46
Value
7
Momentum
41
Track record
89
Accountability
37

Praised for

Google highlights · percentile vs peers

Quality
+372 / −4
Professionalism
+475 / −4
Responsiveness
+378 / −3
Punctuality
+381 / −3
Value
+218 / −18

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