Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%70+24.5Reliability 15%69+10.4Craft & service 20%60+12Value 10%10+1Momentum 8%39+3.1Track record 7%89+6.2Accountability 5%35+1.8Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCOREPublic Service Plumbers
Dallas, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 2,007 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and satisfaction; weakest: value.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Public Service Plumbers is better than 70% of plumbers.B
70
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Public Service Plumbers is better than 69% of plumbers.B
69
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Public Service Plumbers is better than 60% of plumbers.B
60
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Public Service Plumbers is better than 10% of plumbers.F
10
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Public Service Plumbers is better than 39% of plumbers.D
39
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Public Service Plumbers is better than 89% of plumbers.A
89
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Public Service Plumbers is better than 35% of plumbers.D
35
Reviews for your job
Customers hired Public Service Plumbers for 8 kinds of job.
Public Service Plumbers for HVAC duct & vent cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “HVAC duct & vent cleaning”
Veeral3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Noel did an absolutely fantastic job. Excellent assessment and would have him come back anytime!
Great priceHVAC system maintenanceDrain cleaningHVAC duct & vent cleaning
Price
$480+3% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 25%Reasonable 58%Overpriced 7%Not sure 10%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 164 | $227–$554 |
| Plumbing pipe repair | 148 | $353–$1.2k |
| Toilet repair | 146 | $227–$606 |
| Plumbing leak detection | 134 | $124–$633 |
| Plumbing leak repair | 75 | $278–$986 |
| Faucet repair | 74 | $205–$607 |
| Water heater installation | 45 | $1.2k–$2.4k |
| Water heater repair | 45 | $135–$580 |
