Analyzing 5,475,9105.5M ReviewsFor 14,80614.8K Experts

Experts Reviews · Company report
Public Service Plumbers logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%43+6.5Craft & service 20%46+9.2Value 10%7+0.7Momentum 8%41+3.3Track record 7%89+6.2Accountability 5%37+1.9Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORE

Public Service Plumbers

Dallas, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 2,007 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Public Service Plumbers is better than 35% of plumbers.D
35
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Public Service Plumbers is better than 43% of plumbers.C
43
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Public Service Plumbers is better than 46% of plumbers.C
46
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Public Service Plumbers is better than 7% of plumbers.F
7
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Public Service Plumbers is better than 41% of plumbers.C
41
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Public Service Plumbers is better than 89% of plumbers.A
89
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Public Service Plumbers is better than 37% of plumbers.D
37

Reviews for your job

Customers hired Public Service Plumbers for 8 kinds of job.

Public Service Plumbers for garbage disposal repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 9 Google reviews tagged “Garbage disposal repair”

Carri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Service was exceptional to booking and technician. Jacob was fast fair and did an amazing job! Very impressed with the company will always use.

Paid $600–800Reasonable priceToilet repairGarbage disposal repair
William8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Troy is amazing at what he does and he is an amazing human. He’s someone that will take care of you and cares that you are taken care of.

Paid $200–400OverpricedGarbage disposal repair
Kevin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Kyle McNally from Public Service Plumbers and A/C was here a few days ago to look at our Garbage Disposal that wasn't working properly due to it accidentally being run while a hard plastic item was stuck in the blades. Kyle removed remaining pieces of hard plastic and got it running smoothly in no time at all.…

Great priceGarbage disposal repair
Pablo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Knowledgeable and friendly

Paid $700–800Reasonable priceGarbage disposal repair
Teri8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clint was very professional and extremely nice and fixed my garbage disposal and flushed out my tankless water heater in a timely manner!

Garbage disposal repairService not listed+ Responsiveness+ Punctuality+ Quality
Mindee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Troy with Public Service Plumbers 5+ times for dishwater installation, snake of drains, garbage disposal maintenance, etc.. I will continue to use their service. Ask for Troy!

Plumbing leak repairFaucet repairGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
Deborah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nate repaired a clogged disposal and leaking pipe under the sinks. While he didn’t have all the parts required doe repair on his truck, he went to a nearby Home Depot to get what he needed. Total repairs done in under 2 hours. Much appreciated for the day after Thanksgiving

Garbage disposal repairPlumbing pipe repair+ Responsiveness+ Professionalism
Kari1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Joshua3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Garbage disposal repairDrain cleaning+ Responsiveness+ Punctuality+ Quality

Price

$4800% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 58%Overpriced 7%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning164$176–$580
Plumbing pipe repair148$366–$1.2k
Toilet repair146$227–$618
Plumbing leak detection134$124–$656
Plumbing leak repair75$295–$1.1k
Faucet repair74$208–$611
Water heater installation45$1.2k–$2.4k
Water heater repair45$135–$580

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