Experts Reviews · Company report
Public Service Plumbers logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%43+6.5Craft & service 20%46+9.2Value 10%7+0.7Momentum 8%41+3.3Track record 7%89+6.2Accountability 5%37+1.9Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORE

Public Service Plumbers

Dallas, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 2,007 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Public Service Plumbers is better than 35% of plumbers.D
35
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Public Service Plumbers is better than 43% of plumbers.C
43
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Public Service Plumbers is better than 46% of plumbers.C
46
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Public Service Plumbers is better than 7% of plumbers.F
7
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Public Service Plumbers is better than 41% of plumbers.C
41
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Public Service Plumbers is better than 89% of plumbers.A
89
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Public Service Plumbers is better than 37% of plumbers.D
37

Reviews for your job

Customers hired Public Service Plumbers for 8 kinds of job.

Public Service Plumbers for sump pump repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Sump pump repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 17

All 6 Google reviews tagged “Sump pump repair”

★★★★★ K · Edited 3 months ago

Jacob and Justin worked tirelessly to fix my sump pump issues. Once the issue was diagnosed they got into action ordering the parts from a place that could get them here as soon as possible. Once received they came right out to fix my pump. Forever thankful!

Sump pump repair
★★★★★ rod · Edited 6 months ago

Clint was great. Very professional, explained everything he did in great detail. Very knowledgeable and friendly.

Plumbing leak detectionSump pump repairWater heater repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Wendy · Edited a year ago

Jacob was great . Very personable and professional

Toilet repairPlumbing leak detectionSump pump repair
★★★★★ Brad · Edited a year ago

Troy did a great job. Very experienced. Communicated well

Reasonable pricePlumbing pipe repairOutdoor plumbing system repairSump pump repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Jody · Edited 3 years ago

Our technicians name was Josh, very knowledgeable, on time and professional. Took care of our sewer problem.

Sump pump repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Luke · 3 years ago

Josh and Clint did a great job. They were quick in fixing the issue. Very professional. Highly recommend

Plumbing leak detectionPlumbing pipe repairSump pump repair+ Responsiveness+ Punctuality+ Quality

Price

$4800% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 58%Overpriced 7%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning164$176–$580
Plumbing pipe repair148$366–$1.2k
Toilet repair146$227–$618
Plumbing leak detection134$124–$656
Plumbing leak repair75$295–$1.1k
Faucet repair74$208–$611
Water heater installation45$1.2k–$2.4k
Water heater repair45$135–$580

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