Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts

Experts Reviews · Company report
Puget Sound Moving logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty68−3.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Puget Sound Moving

Auburn, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #98Position by Experts Score among all companies we track in this category. of 127 furniture delivery · 4.8★ from 618 Google reviews

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Report card

Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Puget Sound Moving is better than 82% of furniture delivery.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Puget Sound Moving is better than 75% of furniture delivery.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Puget Sound Moving is better than 68% of furniture delivery.B
68
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Puget Sound Moving is better than 100% of furniture delivery.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Puget Sound Moving is better than 100% of furniture delivery.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Puget Sound Moving is better than 100% of furniture delivery.A
100

Reviews for your job

Customers hired Puget Sound Moving for 7 kinds of job.

Puget Sound Moving for moving-related packing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$383–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related packing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#58 / 72

All 9 Google reviews tagged “Moving-related packing”

RobertLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Puget Sound Moving exceeded all of our expectations in this somewhat challenging move. The communication prior to the move was simple and easy and the quote (super reasonable) provided actually stuck which is rare. The staff was courteous and friendly. They took great care packing and moving all items. I really…

In-state movingLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I moved from a 3,000 sq ft two story house to a similar house 30 miles away. PS Moving packed all my dishes, appliances, hanging clothes, and garage tools. They disassembled and reassembled any furniture that required it and put everything right where I wanted it. They worked very fast, but took great care in…

Furniture assemblyIn-state movingLocal moving+ Punctuality+ Quality+ Professionalism
JordanLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Super efficient and business-like guys! Very careful with our stuff for an in-state move. Quote was lower than competitors, and provided perfect service. Recommended!

Furniture assemblyIn-state movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Jeniffer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

They were moving and grooving! Guys had a good attitude and even set up my bed frame. Arrived on time and finished a little early, the four hour minimum kind of sucks but for the customer service I received I was happy to pay it. It even turned out to be less than I was quoted so that’s another plus.

Furniture assemblyLocal movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This is our 3rd time using Puget Sound Moving. They are professional, friendly, respectful and sincerely take extra care of delicate items. They are our Go-To Moving Company for all our needs.

Oversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Bruce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great experience - crew was on time, professional and great to work with.

Furniture assemblyIn-state movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Kris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Wonderful workers and staff had to cancel first appointment but managed to schedule for two days later I will hire them again

Moving-related storageMoving-related packing+ Responsiveness+ Punctuality+ Professionalism
NaletelichLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

In-state movingMoving-related packingVehicle transport+ Responsiveness+ Punctuality+ Quality
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Furniture assemblyIn-state movingOversized-item moving+ Responsiveness+ Punctuality+ Quality

Price

$1.5k+86% vs typical furniture delivery

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 57%Overpriced 0%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Local moving29$556–$1.4k
In-state moving16$680–$2.1k
Furniture assembly12—
Moving-related packing9$383–$1.4k
Oversized-item moving7$135–$556
Furniture disassembly3—
Vehicle transport3$680–$1.8k

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