Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Puget Sound Moving logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty68−3.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Puget Sound Moving

Auburn, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #98Position by Experts Score among all companies we track in this category. of 127 furniture delivery · 4.8★ from 618 Google reviews

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Report card

Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Puget Sound Moving is better than 82% of furniture delivery.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Puget Sound Moving is better than 75% of furniture delivery.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Puget Sound Moving is better than 68% of furniture delivery.B
68
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Puget Sound Moving is better than 100% of furniture delivery.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Puget Sound Moving is better than 100% of furniture delivery.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Puget Sound Moving is better than 100% of furniture delivery.A
100

Reviews for your job

Customers hired Puget Sound Moving for 7 kinds of job.

Puget Sound Moving for oversized-item moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$1,500–2,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$135–$556
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Oversized-item moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#66 / 69

All 7 Google reviews tagged “Oversized-item moving”

Kyle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Friendly, efficient and motivated. From the estimate to when the movers left, everyone was very kind and patient with the chaos that is moving. Anything that needed protection was thoroughly wrapped and strapped inside the truck. The guys didn’t mess around or waste time. And they were very respectful of your stuff…

Paid $1,500–2,000Small furniture movingLocal movingOversized-item moving
RobertLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Puget Sound Moving exceeded all of our expectations in this somewhat challenging move. The communication prior to the move was simple and easy and the quote (super reasonable) provided actually stuck which is rare. The staff was courteous and friendly. They took great care packing and moving all items. I really…

In-state movingLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
JordanLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Super efficient and business-like guys! Very careful with our stuff for an in-state move. Quote was lower than competitors, and provided perfect service. Recommended!

Furniture assemblyIn-state movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
MaliaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Segio and crew were phenomenal! They showed up on time, told me the game plan and started working, with great speed. My roommate and I were put in an unfortunate situation of having to move during covid and winter, but luckily the weather was good, ( not rainy) and the crew was upbeat, friendly and positive lifting…

Furniture assemblyLocal movingOversized-item moving+ Professionalism
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This is our 3rd time using Puget Sound Moving. They are professional, friendly, respectful and sincerely take extra care of delicate items. They are our Go-To Moving Company for all our needs.

Oversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This was a professional group. Fast, fair prices, on time, thoughtful, and most importantly respectful of your stuff. I had some heavy furniture and this group moved it fast and flawlessly. I will use them again without hesitation. I appreciated the confirmation updates and all my questions answered.

Oversized-item moving+ Punctuality+ Quality+ Professionalism
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Furniture assemblyIn-state movingOversized-item moving+ Responsiveness+ Punctuality+ Quality

Price

$1.5k+86% vs typical furniture delivery

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 57%Overpriced 0%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Local moving29$556–$1.4k
In-state moving16$680–$2.1k
Furniture assembly12—
Moving-related packing9$383–$1.4k
Oversized-item moving7$135–$556
Furniture disassembly3—
Vehicle transport3$680–$1.8k

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