Experts Reviews · Company report
Puppy Haven - Buckhead logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%84+20.4Value 14%73+10.3Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Puppy Haven - Buckhead

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 115 pet sitters · 4.9★ from 223 Google reviews

Report card

Percentile vs other pet sitters (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Puppy Haven - Buckhead is better than 90% of pet sitters.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Puppy Haven - Buckhead is better than 84% of pet sitters.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Puppy Haven - Buckhead is better than —% of pet sitters.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Puppy Haven - Buckhead is better than 73% of pet sitters.B
73
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Puppy Haven - Buckhead is better than 100% of pet sitters.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Puppy Haven - Buckhead is better than 100% of pet sitters.A
100

Reviews for your job

Customers hired Puppy Haven - Buckhead for 6 kinds of job.

Puppy Haven - Buckhead for dog boarding

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Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog boarding”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.88%

All 19 Google reviews tagged “Dog boarding”

Juan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Puppy Haven has always provided top-notch service. My pups are always happy upon pickup. I would recommend them highly!

Reasonable priceDog boardingDog daycare
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Sonny LOVES puppy haven! As you can see he comes home exhausted because he plays so hard!🤗 They pay such attention to detail and communicate with pet parents so well!

Reasonable priceDog boarding
Sarah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

So thankful for Puppy Haven Buckhead for taking the best care of my pup Ralphie. He always has the best time at dog daycare and leaves exhausted! Doggie daycare has helped him so much with socialization as a puppy. We love Puppy Haven!

Customer photo from Sarah's review
Reasonable priceOther pet daycareDog boarding
CoraimaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Both of my dogs come for custom play and group daycare and they’re always in good hands! They have boarded here as well and I’m always at ease when dropping them off. Recently our youngest, sultan participated in the puppy play date that occurs one Saturday a month and he had the best time! The communication and…

Customer photo from Coraima's review
Reasonable priceOther pet boardingOther pet daycareDog boarding
Langdon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Puppy haven is amazing! Charlie loves going so so much! They come in clutch so often, I wouldn’t bring Charlie anywhere else!

Reasonable priceDog boardingDog daycare
Kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

Super disappointing July 4th board. After loving daycare a few times, I boarded my 2.5 year old GSP for a week while away at the beach. Her final day she was showing signs of kennel cough, and was later diagnosed. During examination, the vet asked about a laceration 2.5 inches long was beginning to scab over from…

OverpricedDog boardingDog daycare
LeeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Our border collie has loved her time at Puppy Haven. And our interactions with the staff have been wonderful. They are consistently thoughtful and thorough. Our sweet girl is happy to arrive at Puppy Haven and comes home chipper and calm.

Reasonable priceDog boarding
Tripp1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My dog Roscoe loves going to Puppy Haven in Buckhead for daycare and boarding. He always comes home super happy, and it's great to know he's well taken care of while I'm away. Being able to book the needed grooming (which is bath, nails, and ear cleaning for me) and have it already done when I pick Roscoe up is a…

Reasonable priceDog groomingDog boardingDog daycare
Abbie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We love Puppy Haven Buckhead! Our dog loves the people here, and we truly appreciate all they do for him. Booking is a breeze, and Evan is always a pleasure to talk to! Great attitudes and customer service keeps us coming back whenever our pup needs boarding. It’s so nice to not have to worry about him while we’re apart. Thank you Puppy Haven 🩷

Reasonable priceDog groomingDog boarding
Cliff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have been very happy with my experiences at Puppy Haven. My dog has to take medications and they are super attentive to making sure she gets them. The facility is clean and the staff are friendly. Highly recommend Puppy Haven for boarding!

Reasonable priceDog boardingDog daycare
douglas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My dog Bette loves Puppy Haven in Buckhead ! She is always ready to go to “ puppy school “ day care and to go boarding! We couldn’t happier with the staff and service at Puppy Have

Reasonable priceOther pet daycareDog boarding
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Puppy Haven Buckhead is a great place to bring your dog for Day Care or Boarding. They take great care and communicate very well. Always come home clean as an added perk.

OverpricedDog boardingDog daycare
Jay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We chose Puppy Haven for our miniature schnauzer’s very first boarding experience, and he had a great time. The Buckhead team was wonderful to work with—so accommodating, hospitable, and attentive in taking care of our fur baby. We really appreciated the secure, spacious facility and the puppy cam that let us check…

Reasonable priceDog boardingDog daycare
Aimee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Have had a great experience boarding my 2 pups at Puppy Haven! Clean facilities, warm and professional staff, pups come home happy and clean.

Dog boarding
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Our dog, Bailey loves Puppy Haven-Buckhead, he’s always excited to jump out of the car to go inside. Everyone here is so kind and you can tell they all genuinely love dogs. So fortunate to have Puppy Haven in our community. The best!!

Reasonable priceDog groomingDog boardingDog daycare
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Puppy Haven - Buckhead has been essential for our two labs. The staff cares for our dogs like their own and foster an incredibly positive environment. They always go out of their way to ensure the dogs’ needs are understood and covered. We can’t thank Puppy Haven enough for everything they do!

Dog boarding with trainingDog groomingDog boarding
Billy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We love Puppy Haven! We have trusted them with our dog countless times over the last decade and the level of care is always top notch. Everyone that works here is super kind and great with animals. They love our dog and he loves them back. We highly recommend Puppy Haven to anyone looking for a spot for their furry friend!

Reasonable priceDog groomingDog boardingDog daycare
KamaylaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Thank you Puppy Haven for taking care of our dogs. We know our dogs are always safe and well taken care of! It's the perfect place for your doggos when you're planning to go out of town or have a busy day.

Reasonable priceDog boardingDog daycare
FrankieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am so impressed with Puppy Haven Buckhead, they went above and beyond to ensure our fur baby, Yogi, had a great stay! The staff are professional, answered all my questions, kept me updated and most importantly, took such good care of our fur baby. I love that they individualize care for your dog because…

Great priceDog boardingDog daycare

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 73%Overpriced 5%Not sure 2%

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