Analyzing 10,149,35110.1M ReviewsFor 28,76028.8K Experts

Experts Reviews · Company report
Puppy Haven - Buckhead logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%84+20.4Value 14%73+10.3Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Puppy Haven - Buckhead

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 115 pet sitters · 4.9★ from 223 Google reviews

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Report card

Percentile vs other pet sitters (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Puppy Haven - Buckhead is better than 90% of pet sitters.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Puppy Haven - Buckhead is better than 84% of pet sitters.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Puppy Haven - Buckhead is better than —% of pet sitters.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Puppy Haven - Buckhead is better than 73% of pet sitters.B
73
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Puppy Haven - Buckhead is better than 100% of pet sitters.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Puppy Haven - Buckhead is better than 100% of pet sitters.A
100

Reviews for your job

Customers hired Puppy Haven - Buckhead for 6 kinds of job.

Puppy Haven - Buckhead for dog boarding with training

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Dog boarding with training”

Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Puppy Haven - Buckhead has been essential for our two labs. The staff cares for our dogs like their own and foster an incredibly positive environment. They always go out of their way to ensure the dogs’ needs are understood and covered. We can’t thank Puppy Haven enough for everything they do!

Dog boarding with trainingDog groomingDog boarding
JustinLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceOther pet boardingDog boarding with trainingDog walking

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 73%Overpriced 5%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Dog daycare30—
Dog boarding19—
Dog grooming14—
Other pet daycare9—
Other pet boarding7—
Dog boarding with training2—

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