Analyzing 10,149,35110.1M ReviewsFor 28,76028.8K Experts

Experts Reviews · Company report
Puppy Haven - Buckhead logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%84+20.4Value 14%73+10.3Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Puppy Haven - Buckhead

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 115 pet sitters · 4.9★ from 223 Google reviews

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Report card

Percentile vs other pet sitters (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Puppy Haven - Buckhead is better than 90% of pet sitters.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Puppy Haven - Buckhead is better than 84% of pet sitters.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Puppy Haven - Buckhead is better than —% of pet sitters.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Puppy Haven - Buckhead is better than 73% of pet sitters.B
73
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Puppy Haven - Buckhead is better than 100% of pet sitters.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Puppy Haven - Buckhead is better than 100% of pet sitters.A
100

Reviews for your job

Customers hired Puppy Haven - Buckhead for 6 kinds of job.

Puppy Haven - Buckhead for dog grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Dog grooming”

Emma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

My dog absolutely loves Puppy Haven Buckhead. She starts getting so excited and can't sit still when she sees that we are pulling into the parking lot to drop her off for the day. She is super well taken care of, and we couldn't have picked a better spot to send her to daycare. The staff are all so friendly and nice. Highly recommend!

Great priceDog groomingDog daycare
Saiful14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We love puppy haven! I’ve dropped my dog off for daycare and grooming several times and they’ve been great. They really do get to know your dog and take great care of them.

Reasonable priceDog groomingOther pet daycare
Morgan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They always take great care of Pearl!

Customer photo from Morgan's review
Reasonable priceOther pet boardingDog groomingOther pet daycare
TonyaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve been taking my Maltipoo, Gracie, to Puppy Haven Buckhead for grooming for nearly a year, and I couldn’t be happier with the experience. Lauryn consistently provides exceptional care and does an amazing job grooming Gracie every time. What truly sets Lauryn apart is her attention to detail and personalized…

Reasonable priceDog grooming
Tripp1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My dog Roscoe loves going to Puppy Haven in Buckhead for daycare and boarding. He always comes home super happy, and it's great to know he's well taken care of while I'm away. Being able to book the needed grooming (which is bath, nails, and ear cleaning for me) and have it already done when I pick Roscoe up is a…

Reasonable priceDog groomingDog boardingDog daycare
Elliot8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great place for daycare and grooming. The groomer, Brook, has been our go-to for 5 years and she does a great job every time.

Reasonable priceDog grooming
Dhruti11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We love puppy haven! They have taken care of our pup for 4 years and we have always been happy with their care and service! And we love their grooming services too! All the staff are considerate and kind and we know our pup is in great hands!

Customer photo from Dhruti's review
Reasonable priceDog groomingDog daycare
Abbie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We love Puppy Haven Buckhead! Our dog loves the people here, and we truly appreciate all they do for him. Booking is a breeze, and Evan is always a pleasure to talk to! Great attitudes and customer service keeps us coming back whenever our pup needs boarding. It’s so nice to not have to worry about him while we’re apart. Thank you Puppy Haven 🩷

Reasonable priceDog groomingDog boarding
Shruti8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My puppy loves Puppy Haven! He is literally pawing at the window the whole ride when we get in the car. The staff at the Buckhead location has been amazing. The facility is clean, well run, and welcoming. Kalyssa, the manager, has been an amazing partner as I stumble through the journey of first-time pet ownership!

Dog groomingDog daycare
Armanni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We love it here! They take great care of Roscoe every time we have to leave town. We have been to military places and we TRUST this place for a multitude of reasons. Book with confidence.

Great priceOther pet boardingDog grooming
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Our dog, Bailey loves Puppy Haven-Buckhead, he’s always excited to jump out of the car to go inside. Everyone here is so kind and you can tell they all genuinely love dogs. So fortunate to have Puppy Haven in our community. The best!!

Reasonable priceDog groomingDog boardingDog daycare
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Puppy Haven - Buckhead has been essential for our two labs. The staff cares for our dogs like their own and foster an incredibly positive environment. They always go out of their way to ensure the dogs’ needs are understood and covered. We can’t thank Puppy Haven enough for everything they do!

Dog boarding with trainingDog groomingDog boarding
Billy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We love Puppy Haven! We have trusted them with our dog countless times over the last decade and the level of care is always top notch. Everyone that works here is super kind and great with animals. They love our dog and he loves them back. We highly recommend Puppy Haven to anyone looking for a spot for their furry friend!

Reasonable priceDog groomingDog boardingDog daycare
JustinLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceOther pet boardingDog boarding with trainingDog walking

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 73%Overpriced 5%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Dog daycare30—
Dog boarding19—
Dog grooming14—
Other pet daycare9—
Other pet boarding7—
Dog boarding with training2—

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