Analyzing 10,149,35110.1M ReviewsFor 28,76028.8K Experts

Experts Reviews · Company report
Puppy Haven - Buckhead logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%84+20.4Value 14%73+10.3Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Puppy Haven - Buckhead

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 115 pet sitters · 4.9★ from 223 Google reviews

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Report card

Percentile vs other pet sitters (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Puppy Haven - Buckhead is better than 90% of pet sitters.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Puppy Haven - Buckhead is better than 84% of pet sitters.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Puppy Haven - Buckhead is better than —% of pet sitters.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Puppy Haven - Buckhead is better than 73% of pet sitters.B
73
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Puppy Haven - Buckhead is better than 100% of pet sitters.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Puppy Haven - Buckhead is better than 100% of pet sitters.A
100

Reviews for your job

Customers hired Puppy Haven - Buckhead for 6 kinds of job.

Puppy Haven - Buckhead for other pet boarding

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Other pet boarding”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Other pet boarding”

CoraimaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Both of my dogs come for custom play and group daycare and they’re always in good hands! They have boarded here as well and I’m always at ease when dropping them off. Recently our youngest, sultan participated in the puppy play date that occurs one Saturday a month and he had the best time! The communication and…

Customer photo from Coraima's review
Reasonable priceOther pet boardingOther pet daycareDog boarding
Morgan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They always take great care of Pearl!

Customer photo from Morgan's review
Reasonable priceOther pet boardingDog groomingOther pet daycare
Cris13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our dogs love it. Love that they have cameras to watch them play

Reasonable priceOther pet boarding
Armanni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We love it here! They take great care of Roscoe every time we have to leave town. We have been to military places and we TRUST this place for a multitude of reasons. Book with confidence.

Great priceOther pet boardingDog grooming
Brock3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Puppy haven always takes such good care of our dogs! They absolutely love it there and come home happy and exhausted from all the play! They even occasionally post spotlight photos of our pups on their Instagram, give it a follow!

Reasonable priceOther pet boarding
S4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent doggy daycare and boarding facilities. Being able to see my pup on the cameras is an extra bonus. I have toured the Buckhead location and was thoroughly impressed with the cleanliness.

Not sureOther pet boarding
JustinLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceOther pet boardingDog boarding with trainingDog walking

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 73%Overpriced 5%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Dog daycare30—
Dog boarding19—
Dog grooming14—
Other pet daycare9—
Other pet boarding7—
Dog boarding with training2—

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