Analyzing 10,149,35110.1M ReviewsFor 28,76028.8K Experts

Experts Reviews · Company report
Puppy Haven - Buckhead logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%84+20.4Value 14%73+10.3Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Puppy Haven - Buckhead

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 115 pet sitters · 4.9★ from 223 Google reviews

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Report card

Percentile vs other pet sitters (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Puppy Haven - Buckhead is better than 90% of pet sitters.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Puppy Haven - Buckhead is better than 84% of pet sitters.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Puppy Haven - Buckhead is better than —% of pet sitters.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Puppy Haven - Buckhead is better than 73% of pet sitters.B
73
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Puppy Haven - Buckhead is better than 100% of pet sitters.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Puppy Haven - Buckhead is better than 100% of pet sitters.A
100

Reviews for your job

Customers hired Puppy Haven - Buckhead for 6 kinds of job.

Puppy Haven - Buckhead for other pet daycare

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Other pet daycare”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Other pet daycare”

Jay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great staff, and our dog loves it here! We take her to daycare here, and she also loves the puppy play dates on Saturday. Will be customers for a long time!

Reasonable priceOther pet daycare
Sarah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

So thankful for Puppy Haven Buckhead for taking the best care of my pup Ralphie. He always has the best time at dog daycare and leaves exhausted! Doggie daycare has helped him so much with socialization as a puppy. We love Puppy Haven!

Customer photo from Sarah's review
Reasonable priceOther pet daycareDog boarding
Saiful14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We love puppy haven! I’ve dropped my dog off for daycare and grooming several times and they’ve been great. They really do get to know your dog and take great care of them.

Reasonable priceDog groomingOther pet daycare
CoraimaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Both of my dogs come for custom play and group daycare and they’re always in good hands! They have boarded here as well and I’m always at ease when dropping them off. Recently our youngest, sultan participated in the puppy play date that occurs one Saturday a month and he had the best time! The communication and…

Customer photo from Coraima's review
Reasonable priceOther pet boardingOther pet daycareDog boarding
Morgan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They always take great care of Pearl!

Customer photo from Morgan's review
Reasonable priceOther pet boardingDog groomingOther pet daycare
reid2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Puppy haven has done an absolute wonderful job of taking care of my pup. They are one of the highest rated places in Buckhead/Atlanta Metro and that’s why I chose them. I have had no issues.

Reasonable priceOther pet daycareDog daycare
douglas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My dog Bette loves Puppy Haven in Buckhead ! She is always ready to go to “ puppy school “ day care and to go boarding! We couldn’t happier with the staff and service at Puppy Have

Reasonable priceOther pet daycareDog boarding
Reilly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This place is reliable, and Samui loves to be dropped off in the morning before work! She is howling in her seat as soon as we pull into the parking spot and jumps out of the car this eager ONLY when we are taking her here. They are on top of things here, and we have had zero issues during our time using their services.

Reasonable priceOther pet daycare
Brock1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceOther pet daycare

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 73%Overpriced 5%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Dog daycare30—
Dog boarding19—
Dog grooming14—
Other pet daycare9—
Other pet boarding7—
Dog boarding with training2—

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