Analyzing 8,161,5218.2M ReviewsFor 23,08023.1K Experts

Experts Reviews · Company report
Puppy Palace Dog Grooming Salon & Mobile logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%79+20.6Value 15%100+15.2Experts Score= 89Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Puppy Palace Dog Grooming Salon & Mobile

Texas City, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 188 mobile dog groomers · 4.9★ from 49 Google reviews

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Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Puppy Palace Dog Grooming Salon & Mobile is better than 91% of mobile dog groomers.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Puppy Palace Dog Grooming Salon & Mobile is better than 79% of mobile dog groomers.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Puppy Palace Dog Grooming Salon & Mobile is better than —% of mobile dog groomers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Puppy Palace Dog Grooming Salon & Mobile is better than 100% of mobile dog groomers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Puppy Palace Dog Grooming Salon & Mobile is better than 100% of mobile dog groomers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Puppy Palace Dog Grooming Salon & Mobile is better than —% of mobile dog groomers.–
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Reviews for your job

Customers hired Puppy Palace Dog Grooming Salon & Mobile for 8 kinds of job.

Puppy Palace Dog Grooming Salon & Mobile for dog anal gland expression

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog anal gland expression”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Dog anal gland expression”

Vanessa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Puppy Palace always does such a great job with our two Yorkies. They smell so good and are so handsome! Great price would recommend!!!

Customer photo from Vanessa's reviewCustomer photo from Vanessa's review
Great priceDog anal gland expressionDog grooming
carrieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We just moved to the area & needed to find a new groomer for our three large pups. Everyone here handled them with such care, and our normally anxious girls felt right at home the whole time! They had full bath services, nail trims, and came home smelling SO GOOD!! I could not be happier. ❤️ Highly recommend!!!

Customer photo from carrie's reviewCustomer photo from carrie's reviewCustomer photo from carrie's reviewCustomer photo from carrie's review
Great priceDog anal gland expressionDog bathing and blow dryDog nail trimming
Joel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Absolutely exceptional job! My Coco Chanel loves Puppy Palace. She gets the pampering she deserves, extra love and always leaves looking fabulous. Thank you, Daniel and company.

Customer photo from Joel's review
Great priceDog ear cleaningDog anal gland expressionDog grooming
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Puppy Palace has the best groomers ever. My dog is highly anxious and somehow he absolutely loved his bath and grooming. He is sad at home when I try to bathe him, but he’s so happy to see his groomer. Nails…. He’s terrified if I try to do them at home, but Berto had him putting his paw up for getting them done.…

Customer photo from Jennifer's review
Dog ear cleaningDog anal gland expression
MichaelLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 38%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog ear cleaning6—
Dog grooming6—
Dog nail trimming6—
Dog full service grooming5—
Dog anal gland expression5—
Dog bathing and blow dry5—
Dog teeth brushing3—
Dog flea and tick treatment3—

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