How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCOREPurcell Towing & Roadside Assistance & Mobile EV Charging
North St. Paul, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 144 towing services · 5.0★ from 378 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Purcell Towing & Roadside Assistance & Mobile EV Charging for 8 kinds of job.
Purcell Towing & Roadside Assistance & Mobile EV Charging for car towing
Clear ✕All 63 Google reviews tagged “Car towing” · showing 40
I will absolutely be calling this company again. No only did they help me immensely, they also made sure I wasn’t panicking and I was completely calm. Absolutely recommend.
My tow truck driver was prompt, super professional, and polite. I also appreciate the fact he took the time to explain to me kind of what he thought had happened so that was really cool. I would definitely recommend his services to anybody I know in my area and Beyond.
Fantastic service, fast, and friendly
I had my serpentine belt brake on the side of the highway, and this was my first time having to order a tow truck. I was very stressed and panicking, but this tow truck company was by far one of the most responsive well communicated tow truck companies out there they are very fairly priced super friendly and very,…
Purcell Towing is a great operation. We were stranded on a Friday night and he came out of his normal service area to help us out. You can tell that he lives what he does and has great equipment to help many different situations.
Very responsive, great communication, knowledgeable, facilitated communication with the tire company.
Really appreciated the help! Took the time to explain to me what was going on with my car and explained what I would be charged for! Would recommend to others 100%
Highly recommend! Purcell Towing went above and beyond when I needed them the most. Purcell Towing is the best by far!
This was easily the best experience I've ever had with a tow! Chris was friendly, professional, and really took care of everything! Thanks Chris!
This service is so amazing. It was a very, very wintry, minnesota sunday night and my friend got stuck in my driveway. Whereas most all the other places were understandably impatient and costly, this service came out within fifteen minutes. was half the price of everybody else and provided a quality of service…
Great price quick service Chris was awesome would definitely refer them to others
Chris was great! Was there in Less than 10min and made me feel at home right away!! If you need urgent road side assistance Chris is your guy! Great price too!
Chris was incredibly friendly and attentive. Arrived within 20-25 min of my initial call. Absolutely took the time to make sure I had everything I needed out of the car before towing it, took the time to explain what he was doing and overall incredible customer service. I highly recommend him!
Chris was EXTREMELY helpful and shared a lot of knowledge and helped me out and would definitely recommend his towing services in specific he puts people first and not just the business side will definitely be recommending to everyone
Purcell towing was FANTASTIC. He was so kind, the customer service was top tier, the price was very reasonable, and he was speedy with the service! On top of that, he went out of his way to come and tow us after waiting for 5 hours in a snowstorm since triple a couldn’t get any tow companies over to us. Would HIGHLY recommend!
No one wants to need a tow far from home on a winter weekend night. But when we did, Chris was available, efficient, and very kind and helpful. He got the car in place with great care and lots of good advice. Highly recommend this service.
He was prompt, easy to work with, explained the process and sent pictures of my car after dropping off my vehicle at the shop. I would definitely recommend.
Chris was on time, professional, and courteous.
Awesome customer service, would definitely use them again. Happy New Year
They were really nice and helpful and professional about everything was kind . They brought my truck in an area that was a little out of range. I'm very happy that they were able to help me when I was in a rough situation
The best! Fast, affordable and great customer service. Daughter got a flat tire and they had the car picked up and towed to the location requested in less than an hour in rush hour and after a snowstorm. Would highly recommend.
I highly recommend this company. Chris is very informative, professional, helpful and genuinely a great guy. Honest and informative. If I could give Chris 10 stars, I would. Don't look any further....this company is IT!
Great professional, fast, helpful throughout the entire process.
Chris was very helpful and went above and beyond for me when I sought his towing service. This guy is so professional anf passionate about helping his customers. I highly recommend Purcel Towing if you ever need towing and roadside assistance. BTW, his fees are unmatchable. Thanks Chris!
Chris came to assist me when my car broke down on Thanksgiving, at a time when no other towing service would even answer my calls. He arrived quickly, conducted himself with exceptional professionalism, and offered very reasonable rates. He went above and beyond by providing helpful advice to prevent the issue from…
Only charged me for service call after calling for a tow & realizing I just didn’t have enough gas in my tank. Also helped me push my car to the pump. Also took time out his day to help educate me about preventing future problems w vehicle. 100% recommend
Chris arrived very quickly, loaded the car without causing any additional damage, and was extremely helpful in getting it into my garage so we could repair it. A big thank-you to a great company.
Excellent service! I highly recommend Purcell for towing services. They were quick, affordable, and communicated well throughout the process.
Great price, prompt arrival, great care in loading and unloading the vehicle, and outstanding personalized service overall —I will be keeping Purcell Towing on file for the future—Purcell Towing cannot be beat! I highly recommend for any custom tow/vehicle delivery.
Fast friendly and amazing service
Really good service thanks!
Prompt and efficient service. We would highly recommend!! Fast and friendly.
Called after AAA lost service. Called and got ahold of Purcell Towing right away. They were fast. Courteous and were hooked up in 30 MINUTES! Treated my classic car like his own. Class act. Would recommend 100%. 👌 thanks again!! -Luke 72 Nova.
The best one and I love it
Chris is fantastic! Great communications, took extra care with my vehicle, delivered as promised and service above and beyond. I will never use another towing service and recommend without reservation.
Chris the owner was amazing to work with. He responded to my tow request on a Sunday when I had tried repeatedly with AAA for over 24 hours with no success. He was knowledge, took time to explain the process, and even gave me advice on what was going on with my vehicle so I could relay to the repair shop. Highly…
Quick, helpful, friendly and went above and beyond to help with my vehicle situation. Definitely recommend. 10 out of 10. The driver has very excellent customer service and went out of his way to help and assist me. There are still kind helpful souls out there and this place definitely has some of them. Thank you again!!
Absolutely a wonderful company. They went out of their way to help my daughter. Their fees are reasonable. I would gladly recommend this company to anyone. 10 out of 10
A+ Chris was prompt, very knowledgeable, professional, took great care of my vehicle with reasonable rates. We will use Purcell Towing again if needed!
Chris was AWESOME! They were fast, helpful & affordable! He even brought me a bottle of water! Great service! I would recommend!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 63 | — |
| Battery service | 23 | — |
| Local hauling | 6 | — |
| Special vehicle towing | 5 | — |
| Tire change | 5 | — |
| Motorcycle towing | 3 | — |
| Car lockouts | 3 | — |
| Long distance hauling | 3 | — |
