Pest control service · Albany, OR · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%80+19.4Value 14%82+11.6Replies to reviews 7%100+7.1Momentum penalty93−0.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#170 of 240 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 29%
4.8★★★★★134 Google reviews · 20 photos
94%five-star reviews
4.80★last 12 monthsiAverage stars on reviews from the last 12 months only.
3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$140typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise the punctuality, professionalism, and clear communication of technicians during quarterly inspections and rodent or insect treatments. Positive feedback highlights thorough work, helpful prevention tips, and respectful conduct on the property. Conversely, low-star reviews cite instances where technicians were not present despite phone confirmation, billing errors, and scheduling cancellations without adequate notice.
Google rating: 4.8 out of 5 from 134 reviews (94% five-star).
Reviews on this page: 134 Google reviews (92 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: May 28, 2026.
Service: Wildlife serving Albany, Oregon.
Data from Google, last updated November 2, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.
PURCOR Pest SolutionsWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PURCOR Pest Solutions: 83/100 on this factor. Category median: 93.A
83
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PURCOR Pest Solutions: 80/100 on this factor. Category median: 90.A
80
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PURCOR Pest Solutions: 82/100 on this factor. Category median: 100.A
82
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PURCOR Pest Solutions: 93/100 on this factor. Category median: 100.A
93
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PURCOR Pest Solutions: 100/100 on this factor. Category median: 90.A
100
Bar = this company · dark tick = category median.
Star ratings
134 Google reviews we collected
4.8of 5
5 stars12694%
4 stars21%
3 stars21%
2 stars00%
1 star43%
Praise vs complaints
Phrases our text analysis found in 92 written reviews
97%praise
Praise13597%
Complaints43%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price811%
Reasonable5375%
Overpriced11%
Not sure913%
$140+32% vs typical wildlife removal services
Middle half of what 40 customers paid ($101–$214) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5237%
Quality & results3424%
Speed & response2417%
Communication1410%
Would recommend118%
Price & value32%
Honesty & trust11%
What customers talk about
We read 92 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Richard is very professional, explained everything in great deal and is very pleasant to work with!”
“Jamarcus did an excellent job on the quarterly inspection and rodent/bug treatment.”
“He is a very nice person He is very polite always on time and ask is there's anything else I need and keep me informed and I can text him anytime.”
“He communicated everything about our service and gave helpful hints about moving to the area.”
“Would recommend this service to anyone that may be interested in hiring a great company.”
“Their services and pricing were explained clearly and the technicians were very personable.”
“Great customer service and honest experience with customer service.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired PURCOR Pest Solutions for 7 kinds of job. Pick one to see what they paid and said.
SShelley5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Richard is very professional, explained everything in great deal and is very pleasant to work with!🙂
Paid $80–100Reasonable priceAnt extermination
Bbrenda6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
He is a very nice person He is very polite always on time and ask is there's anything else I need and keep me informed and I can text him anytime. Do not have pictures
Paid $200+Not sureRodent extermination
DDarleneLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Kevin's visit was great. He was on time, efficient, friendly and helpful even while doing some unpleasant tasks. We are pleased and hopefully our pest issue will be resolved.
Paid $200+Reasonable priceHome inspection
GGateway2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Travis was very professional and friendly. He informed me of anything that needed my attention on the property
Paid $60–80Reasonable priceGeneral pest inspection
SStephanie6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Excellent service! The technician was prompt, and thorough in treating our ant problem. Highly recommend their pest services.
Paid $140–160Reasonable priceAnt extermination
TTracy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Mike was great.
Very friendly. Identified the problem quickly, explained the treatment and took care of it efficiently. Would be happy to have him return
i was talking to them on the phone when they said they were there taking care of my maintenance treatment but infact he wasnt even at my house at the time but he did leave a invoice. neighbors are awesome, they called me first because all he did was wak to the door and leave a invoice but did nothing.
Price assessment: Not sure
Services: Bug & insect extermination
Response from the owner · 7 months ago
Hi mike bing, Thank you for sharing your feedback. Our team values all clients and we always strive to provide the best experience possible. Please contact us at +1 503-967-3663. We would appreciate the opportunity to speak with you and rectify the situation.
T
Teena Kaske3 reviewsiTotal number of Google reviews Teena has written across all businesses on Google Maps, not just this one.
Our Tech Jody is amazing 🤩 please feel free to use my comment I already left
Price assessment: Reasonable price
Price: $80–100
Services: Rodent extermination
Response from the owner · 8 months ago
Hi Teena Kaske, Your satisfaction is our ultimate reward! We appreciate your positive feedback and look forward to serving you again in the future. Feel free to reach out if you ever need our assistance. Our team specializes in Residential Pest Control, Commercial Pest Control, Termite Control, Rodent Control, Mosquito Control, Exclusion Services, Wildlife Control & Removal, Crawlspace Services, and Lawn Care Services.
R
Rhonda FerrettiLocal Guide · 36 reviewsiTotal number of Google reviews Rhonda has written across all businesses on Google Maps, not just this one.
Nelson was quick and efficient. Thank you. Great job!
Price assessment: Reasonable price
Price: $100–120
Services: Ant extermination
Response from the owner · a year ago
Hi Rhonda Ferretti, Thank you for taking the time to share your experience. We're dedicated to delivering excellent service, and we're delighted to have met your expectations. Don't hesitate to contact us if you ever require our assistance again.
S
Shelley Freeman5 reviewsiTotal number of Google reviews Shelley has written across all businesses on Google Maps, not just this one.
Richard is very professional, explained everything in great deal and is very pleasant to work with!🙂
Price assessment: Reasonable price
Price: $80–100
Services: Ant extermination
Response from the owner · 8 months ago
Hi Shelley Freeman, We're thrilled to hear that you're happy with our services! Your satisfaction motivates us to maintain our high standards. If you have any questions or need further assistance, please reach out anytime. Our team specializes in providing thorough, professional expertise for all your commercial or residential pest control needs! We service the Salem community and the surrounding areas.
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brenda cabine6 reviewsiTotal number of Google reviews brenda has written across all businesses on Google Maps, not just this one.
He is a very nice person He is very polite always on time and ask is there's anything else I need and keep me informed and I can text him anytime. Do not have pictures
Price assessment: Not sure
Price: $200+
Services: Rodent extermination
Response from the owner · 8 months ago
Hi brenda cabine, We couldn't be happier to hear about your positive experience! Your feedback encourages us to maintain our high standards. We're here for any future pest control needs you may have.
D
Dodi Li Guillet6 reviewsiTotal number of Google reviews Dodi has written across all businesses on Google Maps, not just this one.
Mikael ALWAYS has a great attitude and and always smiling
Price assessment: Reasonable price
Price: $200+
Services: Home inspection
Response from the owner · 8 months ago
Hi Dodi Li Guillet, Thank you for taking the time to share your experience. We're dedicated to delivering excellent service, and we're delighted to have met your expectations. Don't hesitate to contact us if you ever require our assistance again.
B
Bonnie DavidLocal Guide · 22 reviewsiTotal number of Google reviews Bonnie has written across all businesses on Google Maps, not just this one.
Travis keeps my house bug and rodent free. He also fixed my fence handle which kept falling off.
Response from the owner · 8 months ago
Hi Bonnie David, Your feedback brightened our day! We're thrilled that you're satisfied with our services. Please feel free to recommend us to your friends and family. We'd love to assist them as well. We offer Residential Pest Control, Commercial Pest Control, Termite Control, Rodent Control, Mosquito Control, Exclusion Services, Wildlife Control & Removal, Crawlspace Services, and Lawn Care Services.
C
Charles Cousins7 reviewsiTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Hi Charles Cousins, Your feedback brightened our day! We're thrilled that you're satisfied with our services. Please feel free to recommend us to your friends and family. We'd love to assist them as well. We offer Residential Pest Control, Commercial Pest Control, Termite Control, Rodent Control, Mosquito Control, Exclusion Services, Wildlife Control & Removal, Crawlspace Services, and Lawn Care Services.
D
D Betelmann6 reviewsiTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
We always get excellent service from Purcor personnel.
Price assessment: Reasonable price
Services: Home inspection
Pest type: Rodents
Response from the owner · 8 months ago
Hi D Betelmann, Your positive review made our day! We're committed to delivering quality service, and we're grateful for your acknowledgment. Should you need any support in the future, we're here to help.
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Patti AngelizLocal Guide · 13 reviewsiTotal number of Google reviews Patti has written across all businesses on Google Maps, not just this one.
Even though they said they service our area and both towns i live between, when I called to make an appointment they said I was outside of their service area. Don't know how that can be. But oh well.
Response from the owner · 8 months ago
Patti Angeliz, We appreciate all feedback and take our customer’s feedback very seriously. It is always our goal to provide excellent service. Please contact us at +1 503-967-3663 so that we may properly address your concerns and provide you with a more pleasant experience.
