Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Customers frequently praise the punctuality, thoroughness, and professional communication of technicians who handle pest control services like spraying, trap installation, and web cleaning. The high rating reflects satisfaction with staff who listen to concerns, provide clear explanations, and offer follow-up care. However, low-star reviews highlight recurring issues with scheduling reliability, unreturned communication, and discrepancies between advertised service areas and actual coverage, leading to frustration for some clients.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
561 Google reviews we collected
Phrases our text analysis found in 414 written reviews
Price verdicts customers left with their Google review
Middle half of what 46 customers paid ($65–$169) · gold mark = category median.
How often each topic comes up in the written reviews
We read 414 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…eeds,,we all slept peacefully last night,, thank you so much for your expertise Maurice ❤️…”
“Completely unprofessional and inconsiderate of people’s time.”
“She is also very thorough and pays attention to detail.”
“…immediately, hoping to speak to someone about an adjustment given the horrible experience they put me through, the lost income, and lack of communicat…”
“He came on time, and was very conscientious about not blocking our driveway”
“The 2 hour window came and went without any courtesy call of a reschedule or delay.”
“He answered all my questions, and gave me great advice on how to help prevent more ants between services.”
“The two hour window for the inspectors arrival came with no communication, eta, arrival notification at all.”
“I would recommend this company to anyone who is also going through a full on war of the worlds level ant invasion.”
“They are dependable, and always remind us that they will be coming by.”
“He was on time, thorough and the company is reasonably priced.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired PURCOR Pest Solutions for 8 kinds of job. Pick one to see what they paid and said.
I've been using Purcore pest solutions for all our needs,, Maurice Chambers came yesterday and,listend carefully to our needs,,we all slept peacefully last night,, thank you so much for your expertise Maurice ❤️
I was recommended to go through Manor Pest Solutions by the receptionist at my dental office. She told me how kind, and detail orientated they where. She was 100% correct Ken showed up at my home did a brief home inspection then got right to it. He sprayed for the very aggressive ants that had been burrowing into my…
Received excellent service from Greg. Great customer service and excellent communication
Richard was highly professional and provided clear explanations of all services.
Bobbi was great when visiting us. I got the Rodent and Big Monsters package, and she was here to install the luring stations. She placed them in what I thought were smart locations. She noticed my fly problem in the backyard and setup a followup to take care of them. I thought that was awesome. Before Bobbi came to…
Jeff and Ethan have come to my house to day to spray for bugs (my every-other-month service). Both are nice, pleasant, professional. I appreciated the job they did. Thank you
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 38 | $67–$133 |
| General pest inspection | 34 | $61–$126 |
| Ant extermination | 33 | $71–$246 |
| Spider extermination | 32 | $53–$133 |
| Rodent extermination | 29 | $63–$282 |
| Home inspection | 26 | $66–$148 |
| Cockroach extermination | 13 | $71–$214 |
| Hornet & wasp extermination | 11 | $66–$184 |
4.9 ★★★★★ 561 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Bobbi was very thorough and very friendly
I've been using Purcore pest solutions for all our needs,, Maurice Chambers came yesterday and,listend carefully to our needs,,we all slept peacefully last night,, thank you so much for your expertise Maurice ❤️
Hello Karen, thank you immensely for sharing your positive experience! We’re overjoyed to learn that our services, and Maurice's careful attention, brought you peace of mind. 😊 If you need us in the future, we're just a call away. Wishing you many restful nights ahead!
Maurice Chambers took excellent care of my needs and my home. He was professional, polite, on time and thorough.
Hello Elizabeth! We’re so grateful for your fantastic feedback. It's delightful to learn that Maurice provided exceptional service and attention to your home. We're just a call away for any future needs, and we wish you many more worry-free days ahead!
I was recommended to go through Manor Pest Solutions by the receptionist at my dental office. She told me how kind, and detail orientated they where. She was 100% correct Ken showed up at my home did a brief home inspection then got right to it. He sprayed for the very aggressive ants that had been burrowing into my home for the last few months. He answered all my questions, and gave me great advice on how to help prevent more ants between services. I would recommend this company to anyone who is also going through a full on war of the worlds level ant invasion.
Hi Michelle Morimoto, Thank you for your kind words regarding our pest control services. We're dedicated to ensuring your home remains rodent and pest-free, and your satisfaction reaffirms our commitment. If you have any questions or require further assistance with rodent issues, please feel free to reach out anytime.
Courteous. Timely, thorough service treatment. Respectful of our property. Listened to our concerns and offered viable solutions. As good as it gets.
Hi Mark Siegel, we're absolutely delighted that our service met your expectations! It's heartwarming to hear you felt listened to and your concerns were addressed. We truly appreciate your kind words and look forward to staying your trusted partner in pest control. Have a wonderful day!
Bobbie is awesome! She is very patient and waited an extra 20 minutes for me to have someone available at the home for her visit. She is also very thorough and pays attention to detail.
Hi Hugh Metzler, Your feedback brightened our day! We're thrilled that you're satisfied with our services. Please feel free to recommend us to your friends and family. We'd love to assist them as well. We offer Residential Pest Control, Commercial Pest Control, Termite Control, Rodent Control, Mosquito Control, Exclusion Services, Wildlife Control & Removal, Crawlspace Services, and Lawn Care Services.
Deontae did a great job today. He was pleasant and attentive. Thank you!
PURCOR always does a great job at bug spraying and cleaning webs. They always take the extra step for pest control and let's us know of any issues they see around the house!
Hi 143CPerez, Thank you for your glowing review! We're delighted to hear that you had a positive experience with PURCOR Pest Solutions. If you ever need assistance again, don't hesitate to reach out. Your satisfaction is our top priority.
He's been here a few times and each time he was very professional. He took his time and answered any questions I had.. Thanks for the service.
Hi Terreen Masters, Thank you for taking the time to share your experience. We're dedicated to delivering excellent service, and we're delighted to have met your expectations. Don't hesitate to contact us if you ever require our assistance again.
Received excellent service from Greg. Great customer service and excellent communication
Hi Elena Backman, We're thrilled to hear that you're happy with our services! Your satisfaction motivates us to maintain our high standards. If you have any questions or need further assistance, please reach out anytime. Our team specializes in providing thorough, professional expertise for all your commercial or residential pest control needs! We service the Hayward community and the surrounding areas.
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
