Analyzing 9,888,5089.9M ReviewsFor 27,85827.9K Experts
Customers frequently praise the punctuality, thoroughness, and professional communication of technicians during ant, gopher, and termite treatments. Reviews highlight the staff's willingness to explain procedures and maintain ongoing service relationships. However, several low-rated experiences cite missed appointments, lack of follow-up communication, and billing disputes regarding property damage or ineffective pest removal.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Bar = this company · dark tick = category median.
638 Google reviews we collected
Phrases our text analysis found in 482 written reviews
Price verdicts customers left with their Google review
Middle half of what 94 customers paid ($68–$129) · gold mark = category median.
How often each topic comes up in the written reviews
We read 482 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Alex was patient to hear our story of ant 🐜 & grasshopper invasion over last 7 days & what we did.”
“This is very unprofessional and would not recommend them.”
“Alexander"s consciences and thorough approach has kept my yard (and my neighbor's) practically gopher free for months.”
“Technicals seem fine but the company has terrible customer service.”
“He is consistently reliable, shows up on time, and is always very friendly and respectful of our property.”
“…tw except for billing) and then no message no comment nothing and a no show?…”
“He explained where & what he was treating & to call back in 5-6 days if no improvement.”
“…ative regarding my issues , l was very pleased with his performance l would recommend this company to a friend or neighbor thanks 😊…”
“I would not recommend PURCOR Pest Solutions to any business owner who values reliability and professionalism.”
“…ed to purcor we moved our services to purcor also because we wouldn't trust anyone else to service our home and rentals…”
“Their price is very reasonable to keep us pest free!”
“I'm trying to understand what my service now includes with the 10% price increase?”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired PURCOR Pest Solutions for 8 kinds of job. Pick one to see what they paid and said.
I highly recommend Eric at Purcor Pest! He is consistently reliable, shows up on time, and is always very friendly and respectful of our property. Most importantly, he gets the job done.
My yard is def healthier and I don’t fear spending money on plants knowing the gophers aren’t thriving anymore. Service tech Angel is great with communication and courteous.
I was going out of town so asked if he could come early. He said he could come at around 7. I didn't really expect him to come so early, but was so happy when he pulled up a few minutes before 7. He was nice, and professional. He reviewed the scope of his work with me then started. He was done pretty quickly,…
I'm trying to understand what my service now includes with the 10% price increase? I've reduced it to one star now. Since I get a message saying I'm going to have an inspection (first message pre service in many many months btw except for billing) and then no message no comment nothing and a no show? I keep my dog…
Albert has been our go to for all our pest solutions Always professional personable and gets the job done. We were with Western for over 30 years We made the move to Purcor because of Albert I wouldn't have it any other way.
We paid $325 and we were guaranteed that the ants would be gone. After 2.5 weeks we still had ants. After 7 phone calls, they finally showed up to spray again. We received no response to our calls until the technician was on his way and 15-20 minutes from our house. Technicals seem fine but the company has terrible…
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 62 | $79–$323 |
| Home inspection | 33 | $71–$173 |
| General pest inspection | 31 | $63–$128 |
| Bug & insect extermination | 16 | $71–$139 |
| Ant extermination | 14 | $79–$246 |
| Spider extermination | 11 | $61–$136 |
| Mosquito extermination | 5 | $71–$116 |
| Cockroach extermination | 4 | $81–$199 |
4.9 ★★★★★ 639 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Professional,
Hi Brian, we're so happy you found our team professional. Your kind words mean the world to us! We’re here for you anytime you need our services again. Wishing you a fantastic day!
Exceptional customer service ….🙂
Hello J. Dunn, your lovely feedback has really cheered us up! 😊 We’re so glad you enjoyed our customer service and look forward to assisting you again. If you ever have more needs, feel free to reach out!
Jack is amazing! Thanks for all you do!
Hi Ericka Laraya, Your positive review made our day! We're committed to delivering quality service, and we're grateful for your acknowledgment. Should you need any support in the future, we're here to help.
Always respectful of this property. Great job!
Hi Mary Meyer, Thank you for your kind words regarding our pest control services. We're dedicated to ensuring your home remains rodent and pest-free, and your satisfaction reaffirms our commitment. If you have any questions or require further assistance with rodent issues, please feel free to reach out anytime.
Alex was patient to hear our story of ant 🐜 & grasshopper invasion over last 7 days & what we did. He was very good about not spraying RAID!! He explained where & what he was treating & to call back in 5-6 days if no improvement. Thank you Alex!!
Hi Irene Carr, we're so thankful for your wonderful feedback! 😊 Knowing that Alex was able to provide you with attentive and effective service is really heartwarming for us. If you ever need anything else, we're here to help and just a call away. Thanks again for choosing PURCOR Pest Solutions!
I highly recommend Eric at Purcor Pest! He is consistently reliable, shows up on time, and is always very friendly and respectful of our property. Most importantly, he gets the job done.
Hi Tiffany McDaniel, Your positive review made our day! We're committed to delivering quality service, and we're grateful for your acknowledgment. Should you need any support in the future, we're here to help.
My yard is def healthier and I don’t fear spending money on plants knowing the gophers aren’t thriving anymore. Service tech Angel is great with communication and courteous.
Hello! 😊 We genuinely appreciate your kind words and are glad to hear your yard is thriving again. Angel and our team are here to help whenever you need. Have a fantastic day enjoying your beautiful garden!
I was going out of town so asked if he could come early. He said he could come at around 7. I didn't really expect him to come so early, but was so happy when he pulled up a few minutes before 7. He was nice, and professional. He reviewed the scope of his work with me then started. He was done pretty quickly, and before leaving he went over what the next steps would be. Thought he was great!
Hi josh, We couldn't be happier to hear about your positive experience! Your feedback encourages us to maintain our high standards. We're here for any future pest control needs you may have.
I'm trying to understand what my service now includes with the 10% price increase? I've reduced it to one star now. Since I get a message saying I'm going to have an inspection (first message pre service in many many months btw except for billing) and then no message no comment nothing and a no show? I keep my dog inside for 4 hours. This is an AI communication company their customer service is fully AI now. I miss Aardvark, I knew people's names there, they called me they contacted me making sure my service was good they didn't send AI messages. But they jack the price up for less service. My service is monthly pest control.
Hi Brian F, Thank you for taking the time to rate PURCOR Pest Solutions. We strive to provide every customer with a 5-star experience. Please contact us directly if there is anything we can do to improve your experience.
Alexander"s consciences and thorough approach has kept my yard (and my neighbor's) practically gopher free for months.
Hi Kirk McKay, We appreciate your kind words! It's fantastic to know that our team met your expectations. We look forward to continuing to provide you with top-notch service in the future.
Analyzing 9,888,5089.9M ReviewsFor 27,85827.9K Experts
