Analyzing 8,158,3788.2M ReviewsFor 23,06723.1K Experts
Google reviewers rate Pure Carpet Care 4.9 out of 5 based on 141 reviews, with the owner responding to 23 percent of them. Customers frequently praise the company for punctuality, professional communication, fair pricing, and effective removal of stains and odors from carpets and upholstery. However, a small number of low-star reviews criticize the business for last-minute cancellations, price changes after scheduling, and perceived rudeness or incomplete cleaning results.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
141 Google reviews we collected
Phrases our text analysis found in 124 written reviews
Price verdicts customers left with their Google review
Middle half of what 29 customers paid ($233–$334) · gold mark = category median.
How often each topic comes up in the written reviews
We read 124 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He arrived on time, communication was excellent, and the entire job was handled professionally from start to finish.”
“Doren, the owner, did an excellent job cleaning the carpets and cubicles throughout our office.”
“Worst service ever.”
“I will definitely recommend to my friends and family.”
“They are always on time, perform an outstanding job and will work with you on the scheduling of your appointment.”
“He was friendly, punctual, professional, and very knowledgeable, and his pricing was more than fair.”
“Does not stick to quoted price and up sells - avoid”
“He’s professional, friendly, and honest — a rare combination these days.”
“Explained the process and helped answer questions for me.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Pure Carpet Care for 4 kinds of job. Pick one to see what they paid and said.
Doren is exceptional! He had been cleaning our carpets and upholstery for several years. He takes pride in his work and the results reflect it.
I am beyond pleased with the service. It was easy to schedule an appointment. Prices were good, arrived at the top of the window time provided and provided great customer service. The carpet looks AMAZING! Happy to support a local business owner and will use there services again.
I highly recommend Pure Carpet Care. They are extremely friendly and very helpful. My carpets always look the best when they are done cleaning them. Thanks again for another great job!!
Doren was amazing. On time. Super professional. We had house work going on but he worked around it. I will definitely be using him for all my upholstery cleaning for the future.
Pure Carpet Care will continue to be my first choice for carpet and upholstery cleaning service. I have been happily using their services since 2015. They are always on time, perform an outstanding job and will work with you on the scheduling of your appointment.
Doren from Pure Carpet Care handled my carpet steam cleaning with excellent, professional and extremely courteous service. Explained the process and helped answer questions for me. I will definitely recommend to my friends and family.
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 28 | $170–$334 |
| Upholstery cleaning | 12 | $183–$347 |
| General carpet cleaning | 10 | $170–$334 |
| Area rug cleaning | 5 | $170–$447 |
4.9 ★★★★★ 141 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
HIRE THEM!!! Great experience, great service, great price. Safe yourself time and hassle, do not rent the do it yourself machines. Hire Doren and Pure Carpet Care! They will take the best care of you, your carpets and upholstery items.
Doren is exceptional! He had been cleaning our carpets and upholstery for several years. He takes pride in his work and the results reflect it.
Thanks for sharing your Pure Carpet Care experience with us — we are glad it was a positive one!
I am beyond pleased with the service. It was easy to schedule an appointment. Prices were good, arrived at the top of the window time provided and provided great customer service. The carpet looks AMAZING! Happy to support a local business owner and will use there services again.
I highly recommend Pure Carpet Care. They are extremely friendly and very helpful. My carpets always look the best when they are done cleaning them. Thanks again for another great job!!
Doren was amazing. On time. Super professional. We had house work going on but he worked around it. I will definitely be using him for all my upholstery cleaning for the future.
Excellent work for a good price. Made a carpet in bad shape look new.
⭐⭐⭐⭐⭐ Highly recommend Pure Carpet Care! Doren, the owner, did an excellent job cleaning the carpets and cubicles throughout our office. His 20+ years of experience definitely shows in the quality of his work. He arrived on time, communication was excellent, and the entire job was handled professionally from start to finish. Our carpets and cubicles came out clean, fresh, and looking great. As the owner of a moving company, I know how important quality service, reliability, and good communication are. I will definitely be recommending Pure Carpet Care to our customers who need professional carpet cleaning. Thank you, Doren, for the outstanding work! ⭐️⭐️⭐️⭐️⭐️
Pure Carpet Care will continue to be my first choice for carpet and upholstery cleaning service. I have been happily using their services since 2015. They are always on time, perform an outstanding job and will work with you on the scheduling of your appointment.
Doren from Pure Carpet Care handled my carpet steam cleaning with excellent, professional and extremely courteous service. Explained the process and helped answer questions for me. I will definitely recommend to my friends and family.
Absolutely satisfied with our carpet cleaning! There were stains, cooking odor, and a gym smell left behind by improper carpet cleaning from a different carpet cleaning company. Doren got rid of all the stains and the odor, so I couldn’t be more pleased!
Analyzing 8,158,3788.2M ReviewsFor 23,06723.1K Experts
