Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Pure Environmental logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%41+9.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty77−2.3Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE

Pure Environmental

Tigard, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #166Position by Experts Score among all companies we track in this category. of 184 hazardous material removal · 4.7★ from 78 Google reviews

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Report card

Percentile vs other hazardous material removal (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pure Environmental is better than 66% of hazardous material removal.B
66
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pure Environmental is better than 41% of hazardous material removal.C
41
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pure Environmental is better than 97% of hazardous material removal.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pure Environmental is better than 100% of hazardous material removal.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pure Environmental is better than 77% of hazardous material removal.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pure Environmental is better than 100% of hazardous material removal.A
100

Reviews for your job

Customers hired Pure Environmental for 8 kinds of job.

Pure Environmental for water damage-related mold removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 16

All 6 Google reviews tagged “Water damage-related mold removal”

Matthew10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We brought in Pure Environmental to provide a second opinion after our first mitigation team wanted to rip out and replace our entire kitchen following a flood from our dishwasher. Thankfully, we did. PE valued the quality of our old, high-quality cabinetry and recommended saving everything possible. They cut out…

Flood cleanupFlood restorationMold cleaning+ Responsiveness+ Punctuality+ Quality
Kate5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andy at Pure Environmental is our go-to for issues related to mold, smoke damage and water/humidity mitigation. We have worked with Andy and his crew at 5+ locations and are continuously impressed with the depth of his expertise, professionalism and response time. Beyond getting the job done, he is also warm and…

Fire damage cleanup & repairMold cleaningMold damage restoration+ Responsiveness+ Punctuality+ Quality
Karla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Did a great job of helping with mold inspection & cleaning after a leak. They also have a very effective method for removing any lingering odors. I’m glad to know about that because I think it will come in Handy to use after tenants who have pets.

Mold inspectionWater damage-related mold removal+ Quality+ Professionalism
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is only business I will ever use for mold removal and any fire damage. I referred all my friends to use Pure Environmental.

Fire damage cleanup & repairMold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
ChristyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andy, Sam, and the team at Pure Environmental helped us tackle a pervasive odor problem in our old, unfinished basement. They took on mold removal, decades of water damage, and more to get to the root of it, and in the end, we had a clean space in which we could store belongings again. They work hard - and they are…

Water damage-related cleanup & repairMold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
B3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Turns out I had a hot water leak in the crawlspace. I am so grateful the first person that came out to take a look knows Andy Eberly and the Pure Environmental guys. Andy came out within 30 minutes and immediately got to work. I knew it was going to be a big deal when he started placing fans at the crawlspace vents.…

Debris removalDemolitionRemodeling+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Mold remediation9—
Water damage-related cleanup & repair7—
Mold inspection7—
Water removal6—
Water damage-related mold removal6—
Mold cleaning5—
Mold mitigation4—
Painting4—

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