Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Pure Heart Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Pure Heart Cleaning

Las Vegas, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 74 apartment cleaning services · 4.9★ from 153 Google reviews

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Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pure Heart Cleaning is better than 88% of apartment cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pure Heart Cleaning is better than 87% of apartment cleaning services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pure Heart Cleaning is better than —% of apartment cleaning services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pure Heart Cleaning is better than 98% of apartment cleaning services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pure Heart Cleaning is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pure Heart Cleaning is better than 100% of apartment cleaning services.A
100

Reviews for your job

Customers hired Pure Heart Cleaning for 5 kinds of job.

Pure Heart Cleaning for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$259–$477
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Deep clean”

Jacob14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We spent a lot of time looking around shopping for cleaners since we have never really hired cleaners before. After a lot of deliberating we went with Pure Cleaners for a multitude of reasons. Setting up the appointment was super easy and the communication was amazing. Being able to text to setup an appointment and…

Great priceStandard cleaningDeep clean
Yoori5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Staff was kind and thorough. We opted to do a deep clean for our wedding anniversary gift to ourselves and definitely don’t regret it. Would recommend to anyone looking for a kind effective business

Customer photo from Yoori's review
Reasonable priceDeep clean
Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Want to say thank you to Anna and Maddie for their attention to detail and hard work with the services provided at my house. It has been so overwhelming to keep up with everyday tasks and they have given me my sanity back! Our house is clean, organized and feels like home again! Highly recommend Pure Cleaning LV!…

Great priceStandard cleaningDeep clean
Kelley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience with pure cleaning. House looks great as we get ready to sell. Thank you!

Deep clean
Linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mattie and Viany did a great job and wanted to make sure I was satisfied before leaving. They were efficient and thorough. I loved the way they cleaned and organized my refrigerator. Thank you!

Paid $500+Not sureDeep clean
Joshua3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Got a deep clean and the house looks wonderful.

Deep clean
Teresa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mattie and Vianey did a deluxe deep clean for me!!! They did an amazing job and I will book again!

Paid $300–350Reasonable priceGeneral housekeepingDeep clean
Patricia14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Booking with Jennifer was easy and pleasant. She is very responsive and accommodating. Vianey and Celeste did an incredible cleaning job! I am so pleased with them and Pure cleaning that I am enlisting their monthly standard cleaning service. Thanks ladies!

Paid $150–200Reasonable priceGeneral housekeepingDeep clean
Lanissa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

First time customer and will continue to be one for as long as we are residents of LV! The booking process was super efficient. Our cleaners arrived on time and did an amazing job deep cleaning our home, super thankful to have found this small business!

Great priceDeep clean
Jazmine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The team is always professional, thorough, and super trustworthy! Knowing they’re fully background-checked and insured gives me total peace of mind. They use eco-friendly products that are safe for animals and leave everything sparkling without any harsh chemical smells. Highly recommend them as the #1 cleaning service in Vegas for a reason!

Great priceGeneral housekeepingDeep clean
SusanLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ella and her team were so easy to communicate and work with. They were thorough in their cleaning, friendly, and professional. I will definitely be using their services again in the future!

Paid $300–350Reasonable priceMoving-related cleaningDeep clean
Karla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Working with this company was nothing but such a great experience. The owner is very sweet and gave me a great price for what I needed to get done. They did a great job on cleaning everything and got the job done on time. I definitely do recommend them and will be using them again. You won’t be disappointed.

Great priceInterior & exterior window cleaningStandard cleaningGeneral housekeeping

Price

$183-31% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 47%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning45$153–$271
Moving-related cleaning21$282–$497
Deep clean12$259–$477
General housekeeping11$139–$240
Office & workplace cleaning2$119–$210

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