Analyzing 7,403,7527.4M ReviewsFor 20,93220.9K Experts

Experts Reviews · Company report
Pure Heart Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Pure Heart Cleaning

Las Vegas, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 74 apartment cleaning services · 4.9★ from 153 Google reviews

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Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pure Heart Cleaning is better than 88% of apartment cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pure Heart Cleaning is better than 87% of apartment cleaning services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pure Heart Cleaning is better than —% of apartment cleaning services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pure Heart Cleaning is better than 98% of apartment cleaning services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pure Heart Cleaning is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pure Heart Cleaning is better than 100% of apartment cleaning services.A
100

Reviews for your job

Customers hired Pure Heart Cleaning for 5 kinds of job.

Pure Heart Cleaning for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$240
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “General housekeeping”

Teresa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mattie and Vianey did a deluxe deep clean for me!!! They did an amazing job and I will book again!

Paid $300–350Reasonable priceGeneral housekeepingDeep clean
jasonLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mattie is a savior and has been amazing since another wonderful house service member Kiana left for being a mother part two. Mattie is truly responsible and goes over and beyond with her cleaning expertise. Thank you Ella for making us feel like family and having a clean home.

Paid $150–200Great priceGeneral housekeeping
Patricia14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Booking with Jennifer was easy and pleasant. She is very responsive and accommodating. Vianey and Celeste did an incredible cleaning job! I am so pleased with them and Pure cleaning that I am enlisting their monthly standard cleaning service. Thanks ladies!

Paid $150–200Reasonable priceGeneral housekeepingDeep clean
Tina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mattie is amazing and does an excellent job cleaning my house. If Mattie is not available Vianey is amazing as well.

Paid $100–150Great priceGeneral housekeeping
Tio8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Pure Clean is a great cleaning service! I appreciate that they offer flexible pricing options. Mattie was great! She cleaned all the areas that I needed to prioritize and did so efficiently. I’ll definitely be using their services again.

Paid $100–150Great priceGeneral housekeeping
stephanie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

The cleaners were respectful and did a marvelous job. I had them do a priority cleaning due to company coming from out of town. They were able to accommodate my request for a certain day. For the price I paid and the two cleaners, the price was fairly priced. Well done!

Customer photo from stephanie's reviewCustomer photo from stephanie's reviewCustomer photo from stephanie's review
Paid $250–300Reasonable priceGeneral housekeeping
Jazmine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The team is always professional, thorough, and super trustworthy! Knowing they’re fully background-checked and insured gives me total peace of mind. They use eco-friendly products that are safe for animals and leave everything sparkling without any harsh chemical smells. Highly recommend them as the #1 cleaning service in Vegas for a reason!

Great priceGeneral housekeepingDeep clean
Ralphlen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Their work is absolutely incredible! Their whole staff including their Owner put so much care and love into making my home so clean and beautiful!! I highly recommend Pure Cleaning to everyone who is looking for Professional cleaning services for their homes and businesses 💕

Great priceOffice & workplace cleaningStandard cleaningMoving-related cleaning
Bryan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

⭐️⭐️⭐️⭐️⭐️ 5/5 Review I had Pure Cleaning come out to my place and Vianey absolutely exceeded my expectations. Her attention to detail was top notch — she was extremely thorough, professional, and took great care in every part of the cleaning. My home looks and feels amazing, and I couldn’t be happier with the…

Paid $100–150Great priceStandard cleaningGeneral housekeeping
Rosabelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve been using Pure Cleaning for recurring cleanings, and it’s one of the best decisions I’ve made for my home and my peace of mind. The cleaners are always kind and every visit is consistent and thorough no matter which cleaner I get. It really shows how much they care about their clients. Coming home to a clean…

Reasonable priceStandard cleaningGeneral housekeeping
Karla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Working with this company was nothing but such a great experience. The owner is very sweet and gave me a great price for what I needed to get done. They did a great job on cleaning everything and got the job done on time. I definitely do recommend them and will be using them again. You won’t be disappointed.

Great priceInterior & exterior window cleaningStandard cleaningGeneral housekeeping

Price

$183-31% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 47%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning45$153–$271
Moving-related cleaning21$282–$497
Deep clean12$259–$477
General housekeeping11$139–$240
Office & workplace cleaning2$119–$210

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