Experts Reviews · Company report
Pure Heart Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Pure Heart Cleaning

Las Vegas, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 74 apartment cleaning services · 4.9★ from 153 Google reviews

Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pure Heart Cleaning is better than 88% of apartment cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pure Heart Cleaning is better than 87% of apartment cleaning services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pure Heart Cleaning is better than —% of apartment cleaning services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pure Heart Cleaning is better than 98% of apartment cleaning services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pure Heart Cleaning is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pure Heart Cleaning is better than 100% of apartment cleaning services.A
100

Reviews for your job

Customers hired Pure Heart Cleaning for 5 kinds of job.

Pure Heart Cleaning for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.$350–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$282–$497
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 21 Google reviews tagged “Moving-related cleaning”

Kaytee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Super kind and easy to work with! They were also able to address the tough spots I had in my apartment.

Reasonable priceMoving-related cleaning
Caitlin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience! These guys had the best price for a rental home move-out cleaning. It was easy and simple to book an appointment, and they were available on a few days notice. The cleaners were quick, thorough and very pleasant. They did a great job and we got our deposit back. Thanks!

Paid $350–400Great priceMoving-related cleaning
hannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Honestly, I don't even know what these people cleaned. They misquoted me and ended up asking for more money to do what they promised they could do for the original price. Walked through the house and used my hand to wipe surfaces and got dust and grime in the places they said they cleaned. Soap scum in the shower.…

Customer photo from hannah's reviewCustomer photo from hannah's reviewCustomer photo from hannah's reviewCustomer photo from hannah's review
Paid $350–400OverpricedMoving-related cleaning
Phil4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Perfect for a move out clean! They had our home sparkling clean. I will definitely be using them again.

Reasonable priceMoving-related cleaning
Gina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We got the new move in cleaning. Maddie was great! Cleaned kitchen with detail and bathrooms and floors. Even reached high ledges of vaulted ceiling.

Paid $200–250Reasonable priceMoving-related cleaning
JimLocal Guide · 121 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The team was friendly and did a great job on the bathrooms and kitchen areas. They did a fairly thorough job overall. I may have under estimated the impact of not having all of our stuff out of the way by the time the team arrived. They could have used more time to mop the floors and baseboards on the ground floor, but that's on me.

Paid $350–400Moving-related cleaning
Cherra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mattie & Vianey from Pure Clean had their work cut out for them. They did a move out cleaning for a client before we put the house on the market. They both did an amazing job! The house was very dirty and they made it sparkling clean. I didn’t know if they could get it photo ready, but they did. They were friendly,…

Moving-related cleaning
Joshua2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Really efficient and effective cleaning. I wish I had pictures but I left so fast that I didn’t have a chance to take them.

Paid $300–350Reasonable priceMoving-related cleaning
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Alll was good

Paid $300–350Reasonable priceMoving-related cleaning
jj_2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

truly great experience, the cleaners did great, the customer service was amazing. I got a move-out clean because we just did not have the time after our move. They accommodated a very short time frame and were extremely helpful!

Paid $200–250Reasonable priceMoving-related cleaning
Jazmine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I am so glad I chose to go with this business, they did such a great job at making my home look brand new, especially before moving out, I would refer this company to anyone in need of a cleaning service, wish I can give more than 5 stars! They really do the best they can 😊 this will definitely be my go to when…

Paid $350–400Great priceMoving-related cleaning
Ralphlen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Their work is absolutely incredible! Their whole staff including their Owner put so much care and love into making my home so clean and beautiful!! I highly recommend Pure Cleaning to everyone who is looking for Professional cleaning services for their homes and businesses 💕

Great priceOffice & workplace cleaningStandard cleaningMoving-related cleaning
J7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The service we received was great! She asked questions regarding areas of concern and made sure to really target those areas. I will definitely be using PURE cleaning services again.

Paid $150–200Great priceMoving-related cleaning
LA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pure Cleaning absolutely deserves every bit of this five-star review. I hired them to handle a full move-out clean on my Vegas rental, and they went way above expectations. The crew showed up on time, fully equipped with enough cleaning supplies to tackle a large office building — seriously impressive preparation.…

Paid $500+Reasonable priceMoving-related cleaning
SusanLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ella and her team were so easy to communicate and work with. They were thorough in their cleaning, friendly, and professional. I will definitely be using their services again in the future!

Paid $300–350Reasonable priceMoving-related cleaningDeep clean
BarrettLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The only complaint I have is they don't provide carpet shampooing. Otherwise they do great work.

Paid $150–200Great priceMoving-related cleaning
Cedes2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Pure Cleaning was very professional, did well in communicating. There were some areas that were initially missed in my request but after I let them know they were very helpful with addressing those areas and it was cleaned well.

Paid $100–150Reasonable priceMoving-related cleaning
CharlieLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We needed a last minute move out clean and they were able to squeeze us in and do a phenomenal job for way less than I expected to pay! The cleaners were very professional and thorough and everything was easy!

Paid $250–300Great priceMoving-related cleaning
elena8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Did a great job on my move out clean! Maddie and Angel were amazing! Would definitely recommend and I'll be using them again!

Reasonable priceMoving-related cleaning
Redirtcoop1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $350–400Great priceMoving-related cleaning
Hannah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $300–350Great priceMoving-related cleaning

Price

$183-31% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 47%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning45$153–$271
Moving-related cleaning21$282–$497
Deep clean12$259–$477
General housekeeping11$139–$240
Office & workplace cleaning2$119–$210

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