Experts Reviews · Company report
Pure Heart Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Pure Heart Cleaning

Las Vegas, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 74 apartment cleaning services · 4.9★ from 153 Google reviews

Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pure Heart Cleaning is better than 88% of apartment cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pure Heart Cleaning is better than 87% of apartment cleaning services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pure Heart Cleaning is better than —% of apartment cleaning services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pure Heart Cleaning is better than 98% of apartment cleaning services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pure Heart Cleaning is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pure Heart Cleaning is better than 100% of apartment cleaning services.A
100

Reviews for your job

Customers hired Pure Heart Cleaning for 5 kinds of job.

Pure Heart Cleaning for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$271
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 45 Google reviews tagged “Standard cleaning” · showing 20

Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We have been with Pure cleaning for several years now and have been really happy with the quality of service. They always take the extra time to thoroughly clean high use areas like the kitchen and bathrooms. Then on their way out, they make sure to dust and take out any trash to the trash bins. Positive experience overall!

Paid $100–150Great priceStandard cleaning
Kimmie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Anna and Celeste did a tremendous job. They worked fast and efficiently & were very down to earth and friendly.

Paid $300–350Reasonable priceStandard cleaning
AmberLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Pure Cleaning has been cleaning my house monthly for a while now. They always do a great job!

Paid $150–200Reasonable priceStandard cleaning
FredLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Anna was wonderful. She worked so g9. I requested her to routinely come every other week. I'm so so glad I called Pure Cleaning.

Paid $100–150Reasonable priceStandard cleaning
KodyLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Vianey did an AMAZING job cleaning our home. Not one corner was left unattended to. Cleaning service coupled with sweet and professional customer service makes Pure Cleaning a top-notch cleaning company.

Standard cleaning
Jacob14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We spent a lot of time looking around shopping for cleaners since we have never really hired cleaners before. After a lot of deliberating we went with Pure Cleaners for a multitude of reasons. Setting up the appointment was super easy and the communication was amazing. Being able to text to setup an appointment and…

Great priceStandard cleaningDeep clean
Veronica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Pure Cleaning turned out to be completely professional in every aspect of getting our house clean. We are so glad our friend recommended them. Anna was thorough at the first meeting walk through and again when she was finished. We are so pleased and will continue to use their services.

Paid $100–150Reasonable priceStandard cleaning
Breana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Anna was amazing! She really took the time to make sure everything looked perfect and left the house spotless.

Paid $250–300Great priceStandard cleaning
KarenLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

She showed up promptly at 9am and was very professional and courteous. My bathrooms looked great when she was done. She even had a half hour to spare and asked me if I'd like something extra done. I'm a happy camper!

Paid $100–150Great priceStandard cleaning
Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Want to say thank you to Anna and Maddie for their attention to detail and hard work with the services provided at my house. It has been so overwhelming to keep up with everyday tasks and they have given me my sanity back! Our house is clean, organized and feels like home again! Highly recommend Pure Cleaning LV!…

Great priceStandard cleaningDeep clean
Madeline8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My experience with Pure Cleaning was positive. They are very professional and personal at the same time. I like that. Prices were very affordable. Anna did an excellent job. I will use their service again and recommend them.

Paid $100–150Reasonable priceStandard cleaning
Naman2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

Rushed, not thorough and bad attitude. Previously had good experience with them but never again. Save your money and time, book with someone else

Paid $150–200OverpricedStandard cleaning
Jerry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Highly recommend!! Great experience from the start and quality work - exceptional value.

Paid $300–350Great priceStandard cleaning
Cassidy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had our first cleaning today, and it looks great! Communication was smooth and easy, and the staff was very friendly. Great value overall, and we’re looking forward to continuing with them!

Paid $100–150Great priceStandard cleaning
keoni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great quality service for an affordable price!

Paid $50–100Great priceStandard cleaning
Meagan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Absolutely spotless! ✨ The pictures speak for themselves. Anna did an amazing job. Our home feels clean, fresh, and reset. It honestly took such a weight off our shoulders. And these were the results from just a standard clean! Seriously, our place looks better than when we first moved in. Just something to consider…

Customer photo from Meagan's reviewCustomer photo from Meagan's reviewCustomer photo from Meagan's reviewCustomer photo from Meagan's review
Great priceStandard cleaning
Aileen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

From the moment I called to book our cleaning time to our follow up call from Ella after our service was complete, the team at Pure Cleaning was so friendly and professional! Ana and Celeste were such a great pair and so efficient, detailed in their cleaning, and very sweet! This was our first professional…

Paid $250–300Great priceStandard cleaning
GoldenLuca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Friendly, responsive, fast turnaround, professional, excellent service 😀

Standard cleaning
Thomas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent job of cleaning my home. Very pleased with the outcome. Representative was respectful of my home and me.

Paid $100–150Great priceStandard cleaning
Shayla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mattie is the absolute best! The team totally helped us out and made our home feel brand new! Forever grateful for them!! Completely exceeded any and all expectations 💜

Paid $250–300Great priceStandard cleaning

Show more standard cleaning reviews (25 more) →

Price

$183-31% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 47%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning45$153–$271
Moving-related cleaning21$282–$497
Deep clean12$259–$477
General housekeeping11$139–$240
Office & workplace cleaning2$119–$210

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