Experts Reviews · Company report
Pure Natur Salon & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%42+3Craft & service penalty98−0.2Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Pure Natur Salon & Spa

O'Fallon, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 1,015 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pure Natur Salon & Spa is better than 88% of hair salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pure Natur Salon & Spa is better than 79% of hair salons.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pure Natur Salon & Spa is better than 98% of hair salons.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pure Natur Salon & Spa is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pure Natur Salon & Spa is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pure Natur Salon & Spa is better than 42% of hair salons.C
42

Reviews for your job

Customers hired Pure Natur Salon & Spa for 8 kinds of job.

Pure Natur Salon & Spa for blowdry

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$60–80
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Blowdry”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 33

All 59 Google reviews tagged “Blowdry” · showing 40

ErianneLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 hours ago★

Requested something and left with something not nearly close to what I requested! ☹️Stylist was nice and all but for almost $300 I won’t be returning!

Customer photo from Erianne's review
Paid $200+HaircutBlowdryHair coloring
RebeccaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always the best service from the best stylist!

Paid $80–100Shampoo & conditioningHaircutHairstyling
Fran1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Just moved from NYC to Belleville. I did some research and stumbled onto this saloon. Met Amanda for a consult, she was awesome. Showed Amanda the cut and color I wanted. She was honest about the color I chose ,and with her knowledge and expertise we stay with the red. My hair looks and feels great. I love her ..…

Shampoo & conditioningBlowoutsHaircut
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Makayla is the best stylist!

Paid $60–80Curly hairShampoo & conditioningBlowouts
Jill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have been going to Pure Natur for several years snd I can say that I have NEVER been disappointed in the service or the staff.

Paid $60–80Shampoo & conditioningHaircutHairstyling
Kimberly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Hair care/color/highlights/ scalp massage/cut and knowledge are exceptional. Ava definitely is a hair professional expert.

Paid $120–140Hair glazingHair glossingGloss or Glaze
Haylea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I loved meeting with Hanna! Not only was she super sweet, she listened to what I needed and what my hair struggles were and gave a great haircut and treatment! Heading back for color!

Paid $80–100Shampoo & conditioningHaircutHairstyling
Lena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cassy gives the BEST cut and color!

Paid $100–120Shampoo & conditioningHaircutBlowdry
Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rauschel possesses such joy, confidence, and reliability. Because my hair is short, it’s been a wonderful adventure of playing with and enjoying the entire experience.

Paid $80–100Keratin treatmentsHair hydration treatmentsShampoo & conditioning
Erin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Raushel was great! I was feeling so unhappy with my hair and now I’m loving it. I will be back again and I would recommend to any one looking to get a haircut.

Paid $80–100Shampoo & conditioningHaircutBlowdry
samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rae is so kind and listens well to any input we have about my daughter's hair. She is also so great at chatting and engaging while cutting and styling. My daughter really enjoys her company! She is a treasure for sure.

Shampoo & conditioningHaircutHairstyling
Judy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rae is very kind and personable. She listened to me and gave me exactly what I wanted.

Paid $60–80Shampoo & conditioningHaircutHairstyling
Sara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I always love my relaxing time in Hanna’s chair! It’s definitely a great therapy in my busy life!

Paid $200+Curly hairShampoo & conditioningBlowouts
Tracy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I Loved my visit today, I also loved my hair today!!

Customer photo from Tracy's review
Shampoo & conditioningBlowoutsBlowdry
Alexandra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I always have her do my hair, and she’s so sweet. She’s cut my hair 4 times now, colored it, and gives the best blow outs!

Customer photo from Alexandra's reviewCustomer photo from Alexandra's reviewCustomer photo from Alexandra's review
Paid $60–80Bang trimShampoo & conditioningBlowouts
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I always enjoy my time with Amanda! She’s the only stylist in the area I go to. It’s hard to find someone who can and likes to do long hair. Stellar job girl! I love the cut an feel of my hair!

Customer photo from Mary's review
Paid $100–120Shampoo & conditioningBlowdry
Tamara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Always a great experience and outcome. Love Murl and his knowledge and fun & caring personality!

Paid $60–80HairstylingShampoo & conditioningBlowouts
HollyLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

⭐⭐⭐⭐⭐ I can’t say enough great things about this stylist. She generously came in and made time to color and cut my hair, and the results are absolutely wonderful. The color is beautiful, the cut is exactly what I wanted, and I felt completely taken care of the entire time. Her talent, flexibility, and kindness truly…

Paid $120–140Shampoo & conditioningHaircutBlowdry
Breann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Hanna always does a great job!

Shampoo & conditioningHaircutBlowdry
AlexsandriaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Makayla is friendly and puts in a lot of detail into my haircut. Turns out great every time!

Paid $60–80HaircutHairstylingBlowdry
Tracy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Hanna really listens to understand my wants and helps get my hair there! Such a lovely experience

Shampoo & conditioningHairstylingBlowdry
Brianna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Stephanie is so talented and sweet! She cut my hair exactly like I asked for and she’s super personable. I can’t wait to come back!

Paid $60–80HaircutBlowdry
CaseyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Makayla is truly exceptional at what she does. From the moment you sit in her chair, she listens carefully, understands exactly what you want, and brings your vision to life. Her technique is flawless. Beyond her talent, Makayla creates a warm, welcoming atmosphere that makes every appointment relaxing and…

Paid $100–120Shampoo & conditioningBlowoutsHairstyling
Natalie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Experienced and knowledgeable when it comes to cut and style, answered any questions I had with a smile, recommended products that work for my hair type. I’m looking forward to my next visit!

Paid $80–100Shampoo & conditioningHairstylingBlowdry
Kylie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had Hanna and she was amazing! I’ve never been to a salon where they’ve excited my hair exactly the way I want, but she did. I will absolutely start going to Pure Natural Salon & Spa from now on. I truly couldn’t have asked for a better stylist! (This is my first time reviewing anything online. That is how much I trust her!)

Paid $40–60Shampoo & conditioningHaircutHairstyling
ChloeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I couldn’t be happier with the full color I had booked for today! My hair feels healthier & looks beautiful. I wasn’t sure how to articulate what I wanted but Ava understood what I meant and 100% delivered.

Shampoo & conditioningBlowoutsHairstyling+ Punctuality+ Cleanliness+ Quality
AubreLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This salon is fantastic. I’M partial…. but please ask for Ms. Hannah if you’re looking for an incredible cut and color. I found her because I had to switch stylists, it was totally random that she was the one who specialized in the services I was looking for, but it is actually ME who got lucky! Aside from her…

Paid $200+Shampoo & conditioningBlowoutsHaircut
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lovely atmosphere, Makayla was very friendly and did a great job. I could go there just to get the head massage and hot towel treatment ☺️. I love how my highlights turned out!

Paid $140–160BlowdryHair highlighting
NoliLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★

I found the salon on Google and I chose it Due to its reviews and high rating. I noticed a salon specialist by the name of Rae was Highly recommended for color. I called and made An appointment for a color consult. Everyone was super nice, especially Rae. So I proceeded to inform her what I was looking for. I showed…

Paid $200+HaircutBlowdryHair highlighting
ElenaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ava is amazing! I love how she took the time to go over my inspiration pictures and told me how I could go about getting the styled look I was after too. She completely transformed my hair and I'm so happy with it!

Paid $80–100Shampoo & conditioningHaircutHairstyling
Renee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My previous stylist, at a different salon, moved a while ago, so I’ve been cutting my own hair at home for a few years. I finally decided I needed a professional to make my hair look better so I read some reviews and thought I’d try Pure Natur. Since it was my first time at this hair salon, I was anxious, but Hanna…

Paid $60–80Shampoo & conditioningHaircutHairstyling
MariahLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hanna was AMAZING! The scalp massage I got while she washed and conditioned my hair was so relaxing and deeply appreciated. She was extremely attentive to my eyebrows, making sure they were perfect, and she was so gentle. My eyebrows are the real reason I go to any salon. When it came to my haircut, she noticed that…

Paid $60–80Shampoo & conditioningBody waxingHaircut
Linda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Best hairstylist ever.

HairstylingHair coloringShampoo & conditioning
Ryan&Dawn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Murl is the most amazing stylist! Pur nature is very lucky to have Murl’s talent. I will never want anyone else to touch my hair. Murl is not only the best of the best artist, but also the most adorable human who cares about you and it shows. Thank you Murl❤️❤️❤️for making my day wonderful and my hair gorgeous!!!

HairstylingShampoo & conditioningHaircut
SmoothLandinLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

New to the area so made an appointment with Raushel for a hair color update, haircut, and new customer consultation. Absolutely impressed by her knowledge, approachability, and experience. She recommended a haircut that took advantage of my hair type, expertly matched my previous color, and modernized my trademark…

Paid $100–120HairstylingHair coloringShampoo & conditioning
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great experience for being my first time… definitely returning with Hannah. She was absolutely helpful and did a tremendous job with my hair😍 I love it!

Paid $100–120HairstylingShampoo & conditioningHaircut
Elena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ava is awesome! Does a great job cutting/coloring my thick, coarse hair

BlowdryHair coloringHaircut
Theresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hanna was great! I love my fun new haircut and color.

BlowdryHair coloringHairstyling
Isabel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Heather was amazing !! 100/10 would recommend going to her !!!

BlowdryBlowoutsHairstyling
Mercedes11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always love my hair appointments with Stephanie. She nails exactly what I’m looking for and is easy to talk to.

BlowdryHaircutShampoo & conditioning

Show more blowdry reviews (19 more) →

Price

$103+77% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hairstyling228$27–$66
Shampoo & conditioning209$35–$136
Haircut192$27–$53
Hair coloring120$101–$214
Blowdry58—
Blowouts56$41–$109
Body waxing50$41–$88
Massage43—

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