How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%42+3Craft & service penalty98−0.2Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREPure Natur Salon & Spa
O'Fallon, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 1,015 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Pure Natur Salon & Spa for 8 kinds of job.
Pure Natur Salon & Spa for haircut
Clear ✕All 195 Google reviews tagged “Haircut” · showing 60
Requested something and left with something not nearly close to what I requested! ☹️Stylist was nice and all but for almost $300 I won’t be returning!
Amazing salon been going here for years and Murl is the master of color and cut, and leaves you feeling like a rock star! His special gift is making you feel like you are his only client when you are with him, and gives you his full attention. All of the staff are super friendly and professional. Highly recommend!…
Murl treated me so well. I’ve been looking for a new hairstylist since I’ve moved to the area and had yet to find one that fit all of my needs. (I’m pretty picky when it comes to my hairstylists.) We got to talking about me being a new mom, and he was such a great listener. He really treated me so well, and I left…
A very good experience coming here, versus not having been in a salon for over 15 years! It made me feel more confident in my hair, that what I've felt in years! Thank you Amanda!! I can't wait until my next appointment!
We love Amanda! She’s seriously a 10/10 every single time! She does such an amazing job, is a top-notch stylist, and is the sweetest person. We always leave loving the haircut/color and couldn’t recommend her more!
I absolutely love my hair. Ava does amazing work and gives great suggestions that work best for my hair. I have never had a bad experience and would recommend her to anyone. She is friendly, kind and knowledgeable.
Always the best service from the best stylist!
Just moved from NYC to Belleville. I did some research and stumbled onto this saloon. Met Amanda for a consult, she was awesome. Showed Amanda the cut and color I wanted. She was honest about the color I chose ,and with her knowledge and expertise we stay with the red. My hair looks and feels great. I love her ..…
Ava was excellent! She studied and felt my hair before washing it to know its natural tendencies. She took her time and did exactly what I wanted with precision and skill. The entire experience was wonderful!
Makayla is the best stylist!
I was blessed to meet Heather today for my first appointment. She is a wonderful young lady that made me feel so relaxed and totally comfortable in her hands. She did a fantastic job on my hair and taught me so much so I can do additional work with it at home. Thank you Heather and I am already excited to see what you do with me in September!
Heather gave me the best haircut and style. It took me 2 minutes to do my hair this morning. I’ve dreaded going anywhere because my hair took so long to fix…I can now be ready in a second. Thank you.
Amanda has such a great sense of what looks good on you. Amazing with curly hair. Love her ❤️
Amazing job! Very nice, funny and talented! I am never disappointed when I come here :)
Raushel really listens to you and knows her stuff. She's kind and talented. I trust her.
Amazing communication and very sociable, great to talk to.
I have been going to Pure Natur for several years snd I can say that I have NEVER been disappointed in the service or the staff.
Hanna is great! She listened to what I wanted to do with my hair and executed it with care and attention to detail.
Hair care/color/highlights/ scalp massage/cut and knowledge are exceptional. Ava definitely is a hair professional expert.
Kassandra was absolutely amazing!! I was so nervous going to a new salon and she was kind, patient and extremely informative. She exceeded my expectations and I feel like a very lucky person to find someone with the skills to make me feel so beautiful!! Kassandra you gain a customer as long as you allow me to come see you!!! Thank you so much!!!
Loved that Makayla took the time to do a consult before she washed my hair. Understood my issues and tried to cut my hair in a way that would frame my face and give my hair a slight bit of volume as I have extremely thin hair. Very pleasant to have a conversation with during my apt so I wasnt sitting in silence.…
I loved meeting with Hanna! Not only was she super sweet, she listened to what I needed and what my hair struggles were and gave a great haircut and treatment! Heading back for color!
Ava was very nice and sweet. Comfortable to talk to and did just what I wanted with my hair.
Cassy gives the BEST cut and color!
Rauschel possesses such joy, confidence, and reliability. Because my hair is short, it’s been a wonderful adventure of playing with and enjoying the entire experience.
She’s done everything to my hair and I’ve never been disappointed or less than thrilled walking out! You won’t find anyone better!!
Greatest hair care experience I have had so far and great tips for hair styling and care.
I feel totally pampered when I am with Murl at salon. I appreciate that he listens to my concerns and discusses the cut and products with me. I will certainly make another appt.
Classy, great service, I pop in every once in awhile and have always had a great experience
Raushel was great! I was feeling so unhappy with my hair and now I’m loving it. I will be back again and I would recommend to any one looking to get a haircut.
Rae is so kind and listens well to any input we have about my daughter's hair. She is also so great at chatting and engaging while cutting and styling. My daughter really enjoys her company! She is a treasure for sure.
Rae is very kind and personable. She listened to me and gave me exactly what I wanted.
Murl never disappoints. He is the whole package. Such a beautiful soul! I always leave feeling beautiful and full of joy. Murl just has this effect on everyone in his presence. I wish I could spend time with Murl everyday.
I had an amazing experience! The scalp massage alone was worth the visit—so relaxing and exactly what I needed. I also walked away with a fresh new look that’s so much easier for me to manage day-to-day. Murl is truly a 10/10 when it comes to customer service and salon skills. Professional, attentive, and incredibly…
I just got the cutest cut that came with more compliments on a cut I’ve ever had. And all of the compliments were followed by “it makes you look younger”. Raushel takes the time to understand your hair issues, things that annoy you about your hair, your hair texture and your personality to give you the best cut and…
I always have her do my hair, and she’s so sweet. She’s cut my hair 4 times now, colored it, and gives the best blow outs!
Always a great experience and outcome. Love Murl and his knowledge and fun & caring personality!
Heather gave me the exact cut and color I wanted.
The work they do here is so good! I’ve never not loved my hair. I have had an issue multiple times with my appointments getting canceled. Recently they canceled an appointment just over an hour before the scheduled time, despite comfirming the appointment 36h prior. The same exact thing happened about a year and a half ago.
I got a bad haircut a year ago so I had quite a bit of apprehension getting it cut. Ava went above and beyond, she was extremely kind, she did an incredible job, and I had a very positive experience. I definitely will be a repeat customer.
Our family salon. We don’t go anywhere else. Stevie and Heather feel like part of the family. Judgement free, friendly, and professional services. Everyone is super kind, caring, knowledgeable, and professional.
Everyone was really nice, I just feel let down because I walked in with photos and a description of what I wanted and didn't want, and was told that the person I was seeing loved to do these haircuts, but when I was left the salon, my hair was nothing like what I wanted or showed. For someone who doesn't have money,…
⭐⭐⭐⭐⭐ I can’t say enough great things about this stylist. She generously came in and made time to color and cut my hair, and the results are absolutely wonderful. The color is beautiful, the cut is exactly what I wanted, and I felt completely taken care of the entire time. Her talent, flexibility, and kindness truly…
Loved my hair!
Hanna always does a great job!
Makayla is friendly and puts in a lot of detail into my haircut. Turns out great every time!
Ava is so sweet! And always makes sure everything is okay and I am happy with the process, she gives the best head massages when she’s washing my hair!
Stephanie is so talented and sweet! She cut my hair exactly like I asked for and she’s super personable. I can’t wait to come back!
She was highly recommended from my wife after Makayla fixed her hair after a botched cut & color from a different salon. I received a simple haircut and was very happy with the end result. Would 100% recommend.
I had Hanna and she was amazing! I’ve never been to a salon where they’ve excited my hair exactly the way I want, but she did. I will absolutely start going to Pure Natural Salon & Spa from now on. I truly couldn’t have asked for a better stylist! (This is my first time reviewing anything online. That is how much I trust her!)
Stephanie is amazing!! She knows exactly what I want even when I don’t know how to describe it. Won’t go to anyone else!
Ava provided excellent service today. Her consultation was respectful and she asked very pointed questions to ensure she understood my exact wants. She took time at the end to play around with different products I was interested in to make sure I was satisfied with the outcome.
Wonderful! Thank you Stephanie!
Fantastic experience for me AND my youngest daughter. 10 out of 10. Next appt is already booked. Whether it's a cut, color, or consult--she is FANTASTIC!
My first appointment with Rae was like chatting with an old friend. She’s incredibly friendly and took the time to get to know me and what I wanted. I love my updated hair style and shaped brows. Such a great experience.
This salon is fantastic. I’M partial…. but please ask for Ms. Hannah if you’re looking for an incredible cut and color. I found her because I had to switch stylists, it was totally random that she was the one who specialized in the services I was looking for, but it is actually ME who got lucky! Aside from her…
very friendly environment and everyone is so friendly and helpful!!
Rae is absolutely the greatest at cutting my hair to make my life easier. My hair is very fine and unfortunately thinning. She gives me a style that makes me look and feel very good about myself. She also gives the greatest shampoo I have ever had!! She makes her clients feel terrific.
Heather has tranformed my hair back to a healthy head of hair. When I came to her I had to cut about 4-5 inches off from a another stylist (not at Aveda) that damaged my hair and colored it terribly. I always leave happy and satisfied!!! Ask for Heather, she'll have your looking and feeling amazing!!
I had ava as my hairstylist, I showed her my inspiration and she replicated it perfectly! Best pixie/Bob I've gotten so far :)
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hairstyling | 228 | $27–$66 |
| Shampoo & conditioning | 209 | $35–$136 |
| Haircut | 192 | $27–$53 |
| Hair coloring | 120 | $101–$214 |
| Blowdry | 58 | — |
| Blowouts | 56 | $41–$109 |
| Body waxing | 50 | $41–$88 |
| Massage | 43 | — |
