Experts Reviews · Company report
Pure Natur Salon & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%42+3Craft & service penalty98−0.2Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Pure Natur Salon & Spa

O'Fallon, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 1,015 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pure Natur Salon & Spa is better than 88% of hair salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pure Natur Salon & Spa is better than 79% of hair salons.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pure Natur Salon & Spa is better than 98% of hair salons.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pure Natur Salon & Spa is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pure Natur Salon & Spa is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pure Natur Salon & Spa is better than 42% of hair salons.C
42

Reviews for your job

Customers hired Pure Natur Salon & Spa for 8 kinds of job.

Pure Natur Salon & Spa for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.232
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$66
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 73

All 232 Google reviews tagged “Hairstyling” · showing 20

CathyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Amazing salon been going here for years and Murl is the master of color and cut, and leaves you feeling like a rock star! His special gift is making you feel like you are his only client when you are with him, and gives you his full attention. All of the staff are super friendly and professional. Highly recommend!…

Customer photo from Cathy's review
Paid $200+Shampoo & conditioningSkin treatmentsHaircut
Kimberly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We love Amanda! She’s seriously a 10/10 every single time! She does such an amazing job, is a top-notch stylist, and is the sweetest person. We always leave loving the haircut/color and couldn’t recommend her more!

Paid $60–80HaircutHairstylingHair highlighting
RebeccaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always the best service from the best stylist!

Paid $80–100Shampoo & conditioningHaircutHairstyling
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Makayla is the best stylist!

Paid $60–80Curly hairShampoo & conditioningBlowouts
JINA1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I was blessed to meet Heather today for my first appointment. She is a wonderful young lady that made me feel so relaxed and totally comfortable in her hands. She did a fantastic job on my hair and taught me so much so I can do additional work with it at home. Thank you Heather and I am already excited to see what you do with me in September!

Paid $160–180Shampoo & conditioningHaircutHairstyling
Connie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rae always goes above and beyond to take care of her customers. My hair looks great & feels great. Thanks Rae

HairstylingHair coloring
Sue9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Heather gave me the best haircut and style. It took me 2 minutes to do my hair this morning. I’ve dreaded going anywhere because my hair took so long to fix…I can now be ready in a second. Thank you.

Paid $40–60HairstylingShampoo & conditioningBlowouts+ Punctuality+ Cleanliness+ Quality
Jill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have been going to Pure Natur for several years snd I can say that I have NEVER been disappointed in the service or the staff.

Paid $60–80Shampoo & conditioningHaircutHairstyling
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Raushel always cuts my hair to enhance what my hair wants to do naturally. I am so grateful to have found Raushel

Shampoo & conditioningHairstyling
Kimberly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Hair care/color/highlights/ scalp massage/cut and knowledge are exceptional. Ava definitely is a hair professional expert.

Paid $120–140Hair glazingHair glossingGloss or Glaze
Heather5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kassandra was absolutely amazing!! I was so nervous going to a new salon and she was kind, patient and extremely informative. She exceeded my expectations and I feel like a very lucky person to find someone with the skills to make me feel so beautiful!! Kassandra you gain a customer as long as you allow me to come see you!!! Thank you so much!!!

HaircutHairstylingHair coloring
mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Aside from a short wait, Ava was just who I needed for my haircut; sweet, calm, relaxed, my hair wash and head massage was delightful;) I love my hair cut! Beyond pleased:)

Paid $40–60Shampoo & conditioningHairstyling
Leanne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’m had a great experience with Murl. It was a fun, upbeat environment but most importantly Murl was good at what he did.

Shampoo & conditioningHairstyling
Haylea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I loved meeting with Hanna! Not only was she super sweet, she listened to what I needed and what my hair struggles were and gave a great haircut and treatment! Heading back for color!

Paid $80–100Shampoo & conditioningHaircutHairstyling
JillLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Color and deep conditioning, always a joy to work with Murl- he channels his creativity in consistency- Professionalism and expertise at its finest!

Paid $140–160Shampoo & conditioningBlowoutsHairstyling
Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rauschel possesses such joy, confidence, and reliability. Because my hair is short, it’s been a wonderful adventure of playing with and enjoying the entire experience.

Paid $80–100Keratin treatmentsHair hydration treatmentsShampoo & conditioning
Face8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

She’s done everything to my hair and I’ve never been disappointed or less than thrilled walking out! You won’t find anyone better!!

Paid $100–120Hair glossingShampoo & conditioningBlowouts
kiro1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Greatest hair care experience I have had so far and great tips for hair styling and care.

Paid $60–80Shampoo & conditioningHaircutHairstyling
DianaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I feel totally pampered when I am with Murl at salon. I appreciate that he listens to my concerns and discusses the cut and products with me. I will certainly make another appt.

Paid $80–100Hairstyling
samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rae is so kind and listens well to any input we have about my daughter's hair. She is also so great at chatting and engaging while cutting and styling. My daughter really enjoys her company! She is a treasure for sure.

Shampoo & conditioningHaircutHairstyling

Show more hairstyling reviews (212 more) →

Price

$103+77% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hairstyling228$27–$66
Shampoo & conditioning209$35–$136
Haircut192$27–$53
Hair coloring120$101–$214
Blowdry58—
Blowouts56$41–$109
Body waxing50$41–$88
Massage43—

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